# Claims Handling - General Insurance

**Canonical URL:** https://www.skillcast.com/courses/claims-handling-general-insurance-training-course
**Canonical link:** `<link rel="canonical" href="https://www.skillcast.com/courses/claims-handling-general-insurance-training-course">`
**Provider:** Skillcast
**Jurisdiction:** UK
**Library:** Insurance Compliance
**Duration:** 35 minutes
**Format:** In-depth
**Experience level:** For All Staff
**Industries:** FS - Insurance
**Topics:** CoreCompliance
**Last updated:** 2024-04-01

## Description

Speed and accuracy of claims handling is a major aspect of service differentiation in this industry. Insurers, or individuals acting for them, must treat customers fairly when handling claims. Our Claims Handling - General Insurance course enables your employees to understand and learn the basic claims handling process.

## Learning Objectives

- Claims handling - the FCA's requirements
- Claims handling - Insurance Act requirement
- Claims handling - how it works
- Handing claims related complaints

## Structured data (JSON-LD)

```json
{
  "@context": "https://schema.org",
  "@type": "Course",
  "name": "Claims Handling - General Insurance",
  "description": "Speed and accuracy of claims handling is a major aspect of service differentiation in this industry. Insurers, or individuals acting for them, must treat customers fairly when handling claims. Our Claims Handling - General Insurance course enables your employees to understand and learn the basic claims handling process.",
  "url": "https://www.skillcast.com/courses/claims-handling-general-insurance-training-course",
  "provider": {
    "@type": "Organization",
    "name": "Skillcast",
    "@id": "https://www.skillcast.com/"
  },
  "timeRequired": "PT35M",
  "teaches": [
    "Claims handling - the FCA's requirements",
    "Claims handling - Insurance Act requirement",
    "Claims handling - how it works",
    "Handing claims related complaints"
  ],
  "about": [
    "FS - Insurance",
    "CoreCompliance",
    "UK",
    "Insurance Compliance"
  ],
  "learningResourceType": [
    "In-depth"
  ],
  "educationalLevel": "For all staff",
  "dateModified": "2024-04-01"
}
```