# COBS - Client Communications and Financial Promotions

**Canonical URL:** https://www.skillcast.com/courses/cobs-client-communications-and-financial-promotions-training-course
**Canonical link:** `<link rel="canonical" href="https://www.skillcast.com/courses/cobs-client-communications-and-financial-promotions-training-course">`
**Provider:** Skillcast
**Jurisdiction:** UK
**Library:** FCA Compliance
**Duration:** 20 minutes
**Format:** In-depth
**Experience level:** For All Staff
**Industries:** FS - Capital Markets, FS - Other, FS - Private Equity, FS - Asset Management, FS - Consumer Credit, FS - IFA
**Topics:** CoreCompliance, FCA Handbook
**Last updated:** 2024-01-01

## Description

The Conduct of Business Sourcebook (COBS) applies to financial firms in the UK that deal with client investments. COBS rules cover client communications. Client communications refer to any document that is likely to be read by a retail client. Included in this is all financial promotions that investment firms send to existing and prospective clients. Our COBS for Client Communications Course explains the FCA Conduct of Business Rules for communicating with clients in the investment business.

## Learning Objectives

- Appreciate the need to be fair, clear and not misleading
- Recognise the rules for presenting investment performance
- Know the rules for cold calling and non-written promotions
- Understand the systems and control requirements
- Identify and apply the record-keeping requirements

## Structured data (JSON-LD)

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  "url": "https://www.skillcast.com/courses/cobs-client-communications-and-financial-promotions-training-course",
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  "timeRequired": "PT20M",
  "teaches": [
    "Appreciate the need to be fair, clear and not misleading",
    "Recognise the rules for presenting investment performance",
    "Know the rules for cold calling and non-written promotions",
    "Understand the systems and control requirements",
    "Identify and apply the record-keeping requirements"
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    "FS - Capital Markets",
    "FS - Other",
    "FS - Private Equity",
    "FS - Asset Management",
    "FS - Consumer Credit",
    "FS - IFA",
    "CoreCompliance",
    "FCA Handbook",
    "UK",
    "FCA Compliance"
  ],
  "learningResourceType": [
    "In-depth"
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  "educationalLevel": "For all staff",
  "dateModified": "2024-01-01"
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```