# MCOB - APRC, Shortfalls and Charges

**Canonical URL:** https://www.skillcast.com/courses/mcob-aprc-shortfalls-and-charges-training-course
**Canonical link:** `<link rel="canonical" href="https://www.skillcast.com/courses/mcob-aprc-shortfalls-and-charges-training-course">`
**Provider:** Skillcast
**Jurisdiction:** UK
**Library:** FCA Compliance
**Duration:** 30 minutes
**Format:** In-depth
**Experience level:** For All Staff
**Industries:** FS - Other, FS - IFA, FS - Mortgages
**Topics:** Financial Crime, CoreCompliance
**Last updated:** 2024-04-01

## Description

The Mortgage Conduct of Business (MCOB) for the Annual Percentage Rate of Charge (APRC), shortfalls, and charges apply to home finance businesses. The APRC is used to compare loans, and the UK mortgage regulations require its disclosure in all financial promotions. In the interest of fair customer treatment, disclosure rules also state that charges are transparent. Our MCOB for APRC, Shortfalls & Charges Course explains the FCA's business rules for calculating the APRC and charges as well as dealing with shortfalls.

## Learning Objectives

- Understand what APRC and total charge for credit are, and how they are calculated
- Recognise the assumptions made when calculating APRC and total charge for credit
- Know what you have to do to ensure that our customers are treated fairly
- Recognise the different types of charges
- Recognise good and poor practice in respect of payment and sale shortfalls

## Structured data (JSON-LD)

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  "@type": "Course",
  "name": "MCOB - APRC, Shortfalls and Charges",
  "description": "The Mortgage Conduct of Business (MCOB) for the Annual Percentage Rate of Charge (APRC), shortfalls, and charges apply to home finance businesses. The APRC is used to compare loans, and the UK mortgage regulations require its disclosure in all financial promotions. In the interest of fair customer treatment, disclosure rules also state that charges are transparent. Our MCOB for APRC, Shortfalls & Charges Course explains the FCA's business rules for calculating the APRC and charges as well as dealing with shortfalls.",
  "url": "https://www.skillcast.com/courses/mcob-aprc-shortfalls-and-charges-training-course",
  "provider": {
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    "name": "Skillcast",
    "@id": "https://www.skillcast.com/"
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  "timeRequired": "PT30M",
  "teaches": [
    "Understand what APRC and total charge for credit are, and how they are calculated",
    "Recognise the assumptions made when calculating APRC and total charge for credit",
    "Know what you have to do to ensure that our customers are treated fairly",
    "Recognise the different types of charges",
    "Recognise good and poor practice in respect of payment and sale shortfalls"
  ],
  "about": [
    "FS - Other",
    "FS - IFA",
    "FS - Mortgages",
    "Financial Crime",
    "CoreCompliance",
    "UK",
    "FCA Compliance"
  ],
  "learningResourceType": [
    "In-depth"
  ],
  "educationalLevel": "For all staff",
  "dateModified": "2024-04-01"
}
```