# Pensions Ombudsman Complaints Handling

**Canonical URL:** https://www.skillcast.com/courses/pensions-ombudsman-complaints-handling-training-course
**Canonical link:** `<link rel="canonical" href="https://www.skillcast.com/courses/pensions-ombudsman-complaints-handling-training-course">`
**Provider:** Skillcast
**Duration:** 40 minutes
**Format:** In-depth
**Industries:** FS - Other, FS - Pensions
**Topics:** CoreCompliance

## Description

In the UK, the Pensions Ombudsman handles pension complaints and disputes at no cost to members of occupational and personal pension schemes. Our Pensions Ombudsman Complaints Handling training course will help you learn how to receive and handle complaints that go before the Pensions Ombudsman in the financial services sector.

## Learning Objectives

- Understand the role of the Pensions Ombudsman
- Recognise which complaints go to the Pensions Ombudsman
- Understand what you can do to prevent complaints from going to the Pensions Ombudsman
- Know how to handle complaints that are within the scope of the Pensions Ombudsman
- Understand what the Pensions Ombudsman will do when it receives a complaint

## Structured data (JSON-LD)

```json
{
  "@context": "https://schema.org",
  "@type": "Course",
  "name": "Pensions Ombudsman Complaints Handling",
  "description": "In the UK, the Pensions Ombudsman handles pension complaints and disputes at no cost to members of occupational and personal pension schemes. Our Pensions Ombudsman Complaints Handling training course will help you learn how to receive and handle complaints that go before the Pensions Ombudsman in the financial services sector.",
  "url": "https://www.skillcast.com/courses/pensions-ombudsman-complaints-handling-training-course",
  "provider": {
    "@type": "Organization",
    "name": "Skillcast",
    "@id": "https://www.skillcast.com/"
  },
  "timeRequired": "PT40M",
  "teaches": [
    "Understand the role of the Pensions Ombudsman",
    "Recognise which complaints go to the Pensions Ombudsman",
    "Understand what you can do to prevent complaints from going to the Pensions Ombudsman",
    "Know how to handle complaints that are within the scope of the Pensions Ombudsman",
    "Understand what the Pensions Ombudsman will do when it receives a complaint"
  ],
  "about": [
    "FS - Other",
    "FS - Pensions",
    "CoreCompliance"
  ],
  "learningResourceType": [
    "In-depth"
  ]
}
```