# Treating Customers Fairly FCA Compliance

**Canonical URL:** https://www.skillcast.com/courses/treating-customers-fairly-training-course
**Canonical link:** `<link rel="canonical" href="https://www.skillcast.com/courses/treating-customers-fairly-training-course">`
**Provider:** Skillcast
**Jurisdiction:** UK
**Library:** FCA Compliance
**Duration:** 40 minutes
**Format:** In-depth
**Experience level:** For All Staff
**Industries:** FS - Capital Markets, FS - Commodities, FS - Fintech, FS - Other, FS - Pensions, FS - Private Equity, FS - Asset Management, FS - Banking, FS - Consumer Credit, FS - Crypto, FS - IFA, FS - Mortgages
**Topics:** CoreCompliance, FCA Handbook
**Last updated:** 2023-10-01

## Description

Treating Customers Fairly (TCF) applies to firms in the financial services industry. This is a significant part of the regulatory landscape that intends to promote fair treatment of customers. TCF aligns with Principle 6 of the Principles of Business which states that firms must deliver fair outcomes to customers and pay due regard to their interests. Our Treating Customers Fairly Course explains the FCA's rules for TCF and managing Conduct Risk.

## Learning Objectives

- Recognise what TCF means and what it does not mean
- Identify how we embed TCF in all aspects of our business
- Understand what conduct risk is and how we manage it

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    "FS - Capital Markets",
    "FS - Commodities",
    "FS - Fintech",
    "FS - Other",
    "FS - Pensions",
    "FS - Private Equity",
    "FS - Asset Management",
    "FS - Banking",
    "FS - Consumer Credit",
    "FS - Crypto",
    "FS - IFA",
    "FS - Mortgages",
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    "FCA Handbook",
    "UK",
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  "dateModified": "2023-10-01"
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