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Compliance Essentials Library

Identity Theft Course

Identity theft is a type of fraud that has increased dramatically in recent years. According to CIFAS, identity theft accounts for 41% of all fraud. One reason is the availability of large quantities of personal details online.

Identity theft happens when criminals obtain and misuse someone's personal data, such as their name, address, date of birth, financial details and passwords, to commit fraud. It can happen to anyone, including your employees, suppliers and customers.

Our Identify Theft Course helps your employees to understand what identify theft is, how it works, how to spot the tell-tale signs and how to prevent it.

Audience: All staff  |  Duration: 15 minutes  |  Format: E-learning module

Learning Objectives

This course will prepare your employees to:

  • Explain identity theft and its consequences
  • Identify risks and red flags for identity theft
  • Spot the signs of identity theft
  • Know how to proceed if they suspect identity theft

Course Contents

  • Welcome
  • What is identify theft
    - Types of identity theft
  • How identity theft works
  • Best practice for preventing identity theft
    - You make the call: Could it be identity theft?
    - Scenario: A customer calls
    - Scenario: Caller dupes employee to give information
  • Increase in cases of identity theft
    - Scenario: After the theft
    - Scenario: Account takeover
    - Scenario: The debit card
  • Reporting and whistleblowing
  • Summary
  • Affirmation
  • Assessment

Free Trial: Compliance Essentials

This course is part of our Compliance Essentials Course Library.

Compliance Essentials is our best-selling library and there's a reason for that.

Essentials contains 30 in-depth courses and dozens of express micro-learning modules from AML, Bribery, GDPR and Equality to Health and Safety. It provides a complete and comprehensive off-the-shelf compliance solution for UK businesses that can be customised completely to fit your organisation.

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Duration Approximately 25 minutes
Audience Suitable for all staff - examples and interactivities designed for staff at all levels
Prerequisites No previous knowledge or experience required
Design SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via client style sheet
Assessment Ten-question assessment
Test-out Ability to offer optional test-out, whereby users can choose to skip the course content and complete the learning assignment simply by passing the assessment Deployment AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC
Deployment AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC
Compatibility All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility)
Tailoring Fully customisable on Skillcast Portal CMS
Translation Pre-translated versions not available, but all text content can be exported for translation into all languages
Localisation Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary

Off-the-shelf Courses

Our off-the-shelf subscription options allow you to train your staff using this course and other essential compliance courses cost-effectively.

We can also customise courses to your business needs or create fully bespoke courses to your specification.

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