As you'll be aware, new standards came into force for the UK banking sector following the financial crash of 2007-2008.
The SM&CR was introduced to replace the revised APR and saw significant changes to financial services. With the SM&CR extension, that now includes insurers too.
As a consequence, senior insurance managers now have a statutory duty of responsibility.
To ensure your teams are well-versed on the revised legislation, we have created a free training presentation for you to educate staff and explain their responsibilities.