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Non‑Financial Misconduct: Culture, Conduct, and Why Behaviour Still Matters

25th of March | 11am | 45 minutes | Online

Non‑Financial Misconduct (NFM) is no longer just an HR conversation — it’s a conduct, culture and regulatory risk that sits squarely within the FCA’s expectations. With culture now recognised as a core driver of behaviour, firms must show they can identify, assess and manage misconduct consistently and fairly.

What we'll cover:

Join this webinar to understand what’s changing, what the regulators now expect, and how your organisation can strengthen its culture, reporting frameworks and behavioural standards.

 

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What you'll learn:

1. Why Non‑Financial Misconduct Now Sits at the Top of the FCA’s Agenda

2. What Firms Need to Know and Common Blind Spots

3. Culture: How Do You Know If Yours Is Healthy?

Featuring the Uber Case Study – “Win at All Costs”

4. Best‑Practice Strategies to Manage NFM & Strengthen Culture

Featuring insights from the BrewDog case study.

Key takeaways:

By the end of this webinar, you will understand:

  • Why NFM is an integrity and conduct issue

  • How behavioural red flags signal deeper cultural issues

  • The FCA’s current stance and what firms must demonstrate

  • How to embed stronger behavioural, investigative and cultural frameworks

  • How to integrate culture and NFM into FIT assessments, promotions and leadership expectations

Who It’s For

Compliance, Risk, HR, SMF holders, senior leaders, and anyone responsible for conduct, culture, or people risk within UK‑regulated firms.

Speakers:

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Katharine Leaman

Advisory Board Member - Skillcast

Katharine has worked in financial services for over thirty years in insurance claims, giving investment advice, regulation, and banking compliance. Katharine has been European Head of Regulatory Compliance at Standard Chartered Bank and spent over a decade at the UK's regulator, the FSA (now FCA in senior policy and supervision roles. 
 
Katharine’s expertise is in technical areas of the rules such as Market Abuse, CASS, SMCR, and Outsourcing. As well as issues that have a broader regulatory focus such as market conduct, non-financial misconduct, conduct risk, operational resilience, and consumer duty. 
 
At Leaman Crellin Katharine regularly provides compliance advice to the C-suite as well as to front-office trading and salespeople around the world. 
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Scott Morris

Advisory Board Member - Skillcast

Scott has over 40 years' banking and Compliance leadership experience, acquired across a number of global banking organisations, as well as a regulator and professional body. He has extensive experience in creating and directing large teams across different regions. He has performed senior roles in Compliance, Anti-Financial Crime and COO at Board, Senior Advisor, Managing Director and Executive Vice President levels. 

Book your place

Join us for this webinar by completing the form