Frequently Asked Questions

Your questions, answered

Compliance Portal

Gamified Learning

Integration

Learning Management System

Policy Hub

Remote Services

Common FAQs

Compliance Portal Gamified Learning Integration Learning Management System Policy Hub Remote Services Common FAQs

How do I know if a compliance platform will actually engage employees?

Look for platforms with interactive training, gamification, and feedback tools. Employee experience should be part of the demo and trial process.

Are gamification features really effective in compliance training?

Yes, when used well, gamification features tap into motivation, encourage friendly competition, and make compliance feel less like a chore.

What should I consider if my workforce is remote or global?

Choose a platform with mobile access, multilingual support, and flexible delivery methods (e.g., microlearning, video, e-learning modules).

How do I get leadership buy-in for a more engagement-focused compliance platform?

Show the ROI - this is something that is hard to argue with. Engaged employees complete training faster, retain knowledge longer, and reduce compliance risks.

How long does it take to implement a new compliance platform?

It depends on the company size and complexity. Many platforms offer phased rollouts or pilot programmes to minimise disruption.

What’s the biggest mistake organisations make when choosing a compliance platform?

Focusing only on meeting regulatory requirements without considering usability or employee experience which leads to low adoption and, essentially, a wasted investment.

Who needs a compliance software solution?

Any business that operates under regulatory requirements (for example, healthcare, manufacturing or finance), or ones that want to reduce risk and improve oversight.

Are gamification features really effective in compliance training?

Yes, when used well, gamification features tap into motivation, encourage friendly competition, and make compliance feel less like a chore.

What’s the best compliance training platform for integrating with an existing talent management system?

Our built-in LMS that enables you to deliver training while offering an AI-powered digital learning assistant, reporting, and compliance tools. It can be integrated with an existing LMS and complies with SCORM, so you can also offer remote e-learning programmes to your employees.

Does your compliance platform integrate with Salesforce for employee compliance tracking?

Yes – we are able to integrate with Salesforce using the built-in Salesforce REST API for user provisioning, so employee data can be synced, enabling them to be added to the system or removed automatically. They can then access their assigned training modules or courses based on their job role. Find out how to configure user provisioning from Salesforce to Skillcast.

Does your compliance platform support integration with an employee engagement platform?

With our compliance platform you can integrate with employee engagement tools; in fact, one of its integration partners is Slack, a messaging and collaboration platform. You could send automated compliance training reminders or notifications, or communicate with employees two-way via Skillcast.

Why is compliance software integration important?

It improves accuracy, ensures real-time compliance tracking, reduces manual work and supports audit readiness.

Is integration secure?

Yes, most compliance software solutions leverage encryption, access controls and audit trails, meeting regulatory standards and protecting sensitive data.

How long does integration take?

Simple projects may take a few weeks, while enterprise-wide ones can take several months.

How do you manage company policies?

Keeping on top of regulation and making sure that policies reflect the latest changes can be easier said than done. Agreeing and then articulating each policy is a time-consuming process that needs business-wide input to master.

A strategic approach is needed spanning problem emergence, agenda-setting, consideration and then the selection of policy options.

Once drafted and approved, corporate policies need to be accessible and easy to understand. Then once read, employee attestations must be sought to confirm business-wide understanding. In certain cases, for employees to fully understand, policies need to be available in their own languages, especially if they are not proficient in other second languages they speak. The final step is regular monitoring to ensure your company and your people are in check.

Where does policy management go wrong?

Most companies use word-processing tools to write and amend their corporate policies. Then drafts are exchanged over email, with all the version control and tracking issues that entails. Then once signed-off, policies are emailed to employees. Finally, employees attest that they have read and understood each policy – again by email.

This approach is inefficient, fragmented and most importantly, makes it very difficult to track who has attested to what and may prompt regulators to ask some serious questions about compliance processes.

How do I know if a compliance platform will actually engage employees?

Look for platforms with interactive training, gamification, and feedback tools. Employee experience should be part of the demo and trial process. When it comes to employee engagement, relevance is key. Some polices are relevant to all staff while other policies should to be targeted to employees based ondepartment role or seniority. At Skillcast, this is automated. For example, new joiners automatically recieve the right policies and attestations based on whether they are line managers/their job titles.

How can RegTech help manage policies?

Luckily, there are RegTech solutions that can help address these challenges. Policy management platforms are a proven and cost-effective means of creating, socialising and driving attestation for up-to-date corporate policies and demonstrating constant compliance with moving regulation.

Our Artificial Intelligence Digital Assistant (Aida) allows employees to simply ask a question and get an instant, contextual answer, instead of having to reread entire policies. This really boosts engagement and efficiency. In terms of ensuring policy understanding and referencing, Aida is a valuable partner.

RegTech systems can automatically notify corporate policy owners when their policies need to be updated and reviewed, while changes can be instantly cascaded to respective teams and employees. They can limit who accesses which documents, meaning that the right employees engage with the right subject matter. And they can even control the format and language too.

Perhaps, most importantly, employee completion can be analysed according to geography, department and level. That helps you target your resources to where they are needed most, boosting compliance levels and ultimately saving you time and money.

Is our training content still compliant with the latest legislation?

• You can check the latest course content updates in our library updates page: https://www.skillcast.com/compliance-course-library-updates
• For major legislative changes, we:
  • Send you email alerts to ensure you are notified
  • Offer you a free trial of newly created or updated content
  • Host webinars with compliance experts to explain the changes and how our training supports your ongoing compliance

What formats do you support for remote delivery?

We provide content packages in SCORM 1.2, SCORM 2004 (2nd, 3rd and 4th edition) and xAPI formats, which are compatible with most LMS platforms.

Can we request bespoke modules on top of the standard library?

Yes, we offer bespoke content development as an additional service. If you need a course specific to your organisation’s policies or procedures, we can help create it from scratch or adapt existing content.

Can you translate our content into other languages?

Yes, we offer translations in a wide range of languages. Let us know your needs, and we’ll confirm availability or work with you to plan translations for your selected modules.

Are Skillcast courses SCORM-compliant?

Yes. This means they can be delivered via the Skillcast Portal or any other SCORM-compliant Learning Management System.

What other tools are needed beyond training?

A comprehensive compliance solution often needs more than just training. Alongside e-learning, tools such as declarations, surveys and registers that track compliance tasks are usually essential. Skillcast provides full support to help you set up these additional tools.

Is our training content still compliant with the latest legislation?

• You can check the latest course content updates in our library updates page: https://www.skillcast.com/compliance-course-library-updates
• For major legislative changes, we:
  • Send you email alerts to ensure you are notified
  • Offer you a free trial of newly created or updated content
  • Host webinars with compliance experts to explain the changes and how our training supports your ongoing compliance

Can you translate our content into other languages?

Yes, we offer translations in a wide range of languages. Let us know your needs, and we’ll confirm availability or work with you to plan translations for your selected modules.

What file types are supported by the Skillcast system?

Features	Supported file types and details
File Exchange	File types: PDF, Excel spreadsheets, Word documents, SCORM and xAPI files, and compressed zip files. Max file size: Default is 1GB, can be increased to a max of 2GB
SCORM files	Versions: SCORM 1.2, SCORM 1.2 for Moodle, SCORM 2004 2nd, 3rd and 4th Edition. Max file size: 1024MB
xAPI file	Max file size: 2GB
Videos	File types: MP4 or MOV. Videos must be optimised, with a max file size of 100MB. If the file is bigger, our Design Team can help
Images	File types: jpg, png and gif. The file size should ideally be 100KB, but it can be up to 250KB
CPD evidence	File types: Word, PDF, Excel and CSV. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB
Policy documents	PDF or Word File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB
Offline activities evidence	File types: PDF, DOC, DOCX, XLS, XLSX, CSV, PNG, GIF, JPEG, JPG, PPTX and MSG. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB
Client logo files	File types provided by client: EPS, PDF, AI and SVG
Registers	PDF, DOC, DOCX, XLS, XLSX, CSV, PPT, PPTX, POT, PPA, PPS, JPG, JPEG, PJEPG, PNG, BMP, GIF, MP4, MOV, WMV, CPTX, CP, TXT, ZIP and MSG files
Declarations	JPG, JPEG, PNG, GIF, XLS and XLSX files