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Equip your workforce with the tools for compliance success

Navigate key hospitality compliance issues with confidence. Tap into training solutions that upskill your employees on critical compliance topics, including food safety, licensing issues, data protection, preventing harassment, and health and safety.

Hotel staff at reception
Chefs in the kitchen serving food

Upskill in key compliance areas with our comprehensive courses

Ensuring compliance in the hospitality industry can often be challenging. When you choose Skillcast, you choose a training provider that offers regularly updated learning materials that provide engaging training to upskill your teams. Available in various delivery formats and centralised within the Skillcast Portal, our training offers digestible education on several key compliance issues.

View our Compliance Essentials library
Learn about the Skillcast Portal

Why choose Skillcast?

Simplify complex requirements

Compliance can be daunting, especially when you’re a small business. Changing regulations can feel like you’re aiming at a moving target, but our regularly updated training modules break down modern compliance legislation, making it straightforward to improve compliance knowledge across various topics.

Ensure training consistency

Maintaining a high standard of training across multiple topics, teams, and locations can be challenging. With our learning management system (LMS), you can ensure consistent training delivery and track learner progress from a central location.

Measure training effectiveness

Effective compliance goes further than just course completion rates. With Skillcast, you can track knowledge retention and improvements with assessments, and top up learning over time with refresher courses. Plus, tracking tools help you demonstrate to regulators that training and monitoring are in place, as well as the effectiveness of your training.

Overcome cultural resistance

Our solutions help you turn compliance learning from a ‘box-ticking exercise’ into an engaging, enjoyable experience for your employees. Focusing on ethical decision-making and the practical benefits of compliance, our e-learning courses help you foster a culture of accountability and integrity throughout your organisation.

Benefit from the Skillcast service

Our courses are much more than just learning materials. Our e-learning packages feature a comprehensive LMS, diagnostic assessments, and training records and certificates to evidence compliance. Plus, our record speaks for itself — we’ve proudly earned the Feefo Platinum Service Award five years in a row.

Master key compliance topics with these essential courses

Advanced Food Safety

Microlearning 5 Minutes All staff

Food safety hazards can arise at any stage of the food supply chain, from sourcing to sale.

Alcohol Licensing

Microlearning 5 Minutes All staff

The sale and supply of alcohol in England and Wales is regulated by licensing laws.

Food Allergies and Natasha's Law

Microlearning 5 Minutes All staff

Food allergies can be life-threatening and businesses have a legal responsibility to provide clear allergen information.

Food Safety

Microlearning 5 Minutes All staff

Food safety is vital to ensure that what we eat is safe, of good quality and correctly labelled.

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Food Waste

Microlearning 5 Minutes All staff

Food waste can occur at every stage of food handling, from storage and preparation to service.

GDPR Awareness for Hospitality

Microlearning 5 Minutes All staff

Protecting customer data is essential in the hospitality sector, from making reservations to processing payments.

HACCP Awareness

Microlearning 5 Minutes All staff

Food safety hazards can occur at any stage, from food production to sale, and may involve biological, chemical or physical risks.

Personal Hygiene

Microlearning 5 Minutes All staff

Personal hygiene is critical to maintaining food safety and preventing contamination.

Pest and Waste Control

Microlearning 5 Minutes All staff

Pests can pose serious risks to food safety, damage premises and harm reputations.

Safeguarding Vulnerable Customers

Microlearning 5 Minutes

In hospitality, recognising and responding to vulnerable individuals is a vital responsibility.

Sexual Harassment in Hospitality

Microlearning 5 Minutes All staff

Sexual harassment can occur in various forms, often creating a hostile or intimidating environment.

The Tipping Act

Microlearning 5 Minutes All staff

Tips, gratuities and service charges are common in the hospitality industry and serve as a reward for good service.

Venue Licensing

Microlearning 5 Minutes All staff

Martyn’s Law requires public venues and events to implement security measures to reduce the risk of terrorism and protect people from harm.

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Your platform for compliance success

The Skillcast Portal is a fully equipped learning platform to support your compliance e-learning efforts. You’ll gain access to tools for handling e-learning and policy management, staff disclosures, compliance registers, and events — all in one place. Have your own LMS? You can host our course content on your existing platform. Learn more about the Skillcast Portal below or discuss your options with an expert by booking a demo.

 

Your questions, answered

Are Skillcast courses SCORM-compliant?

Yes. This means they can be delivered via the Skillcast Portal or any other SCORM-compliant Learning Management System.

What other tools are needed beyond training?

A comprehensive compliance solution often needs more than just training. Alongside e-learning, tools like declarationssurveys, and registers that track compliance tasks are usually essential. Skillcast provides full support to help you set up these additional tools.

Is our training content still compliant with the latest legislation?

  • You can check the latest course content updates in our library updates page: https://www.skillcast.com/compliance-course-library-updates
  • For major legislative changes, we:
    • Will send you email alerts to ensure you are notified
    • Offer you a free trial of newly created or updated content
    • Host webinars with compliance experts to explain the changes and how our training supports your ongoing compliance

Can you translate our content into other languages?

Yes, we offer translations in a wide range of languages. Let us know your needs, and we’ll confirm availability or work with you to plan translations for your selected modules.

What file types are supported by the Skillcast system?

Features

Supported file types and details

File Exchange

File types: PDF, Excel spreadsheets, Word documents, SCORM and xAPI files, and compressed zip files. Max file size: Default is 1GB, can be increased to a max of 2GB

SCORM files

Versions: SCORM 1.2, SCORM 1.2 for Moodle, SCORM 2004 2nd, 3rd and 4th Edition. Max file size: 1024MB

xAPI file

Max file size: 2GB

Videos

File types: MP4 or MOV. Videos must be optimised, with a max file size of 100MB. If the file is bigger, our Design Team can help

Images

File types: jpg, png and gif. The file size should ideally be 100KB, but it can be up to 250KB

CPD evidence

File types: Word, PDF, Excel and CSV. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB

Policy documents

PDF or Word File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB

Offline activities evidence

File types: PDF, DOC, DOCX, XLS, XLSX, CSV, PNG, GIF, JPEG, JPG, PPTX and MSG. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB

Client logo files

File types provided by client: EPS, PDF, AI and SVG

Registers

PDF, DOC, DOCX, XLS, XLSX, CSV, PPT, PPTX, POT, PPA, PPS, JPG, JPEG, PJEPG, PNG, BMP, GIF, MP4, MOV, WMV, CPTX, CP, TXT, ZIP and MSG files

Declarations

JPG, JPEG, PNG, GIF, XLS and XLSX files


 

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