At Skillcast, we develop digital learning for some of the leading companies in the UK and EU. What excites us most is how learning can help our clients to achieve business goals, and create a culture of inclusivity, ethics and compliance.
We build digital courses with a clear purpose. All content and interactions must be driven by an agreed set of outcomes, which must be matched to business goals.
There are four key levers we use to improve employee engagement and maximise behavioural impact:
We call this Intelligent Learning. It has everything that you would expect from engaging, interactive, responsive and accessible digital learning, but it goes much further. You can see how in our use cases for adaptive content and gamification & analytics.
If you ask senior managers in your business what you can do to make your digital learning programme better, none of them will say "more video or fancy graphics please". Some might say "more interactivity", but most will say “just make the courses short and relevant!”
That's exactly what Intelligent Learning does, and it does it with personalisation and adaptive content. By asking employees just a couple of simple questions about their work and responsibilities, we can personalise a course and deliver/test only the content that's relevant to them.
We can go further by using the employee's performance in the learning activities to adapt the content: shorter for those who are competent; and longer for those who are not. We can also include a straight test-out option by adding a pre-assessment at the start. This will determine whether an employee receives the full course or a pared-down refresher version.
Building exceptional digital learning requires exceptional project management and process governance:
We have a number of bespoke e-learning solutions, with pricing reflecting the complexity of each.
Building exceptional digital learning requires exceptional project management and process governance. That's why we assign each client a designated project manager, who acts as your single point of contact. They will put together the required team of creative writers, subject matter experts, consultants, designers and programmers. Your project manager will also work with your own reviewers, SMEs and stakeholders to provide a smooth and efficient content development process.
The development process is a collaboration, where you are completely in control of the message with a minimum time outlay. You have constant access to your project manager, and are able to leave comments directly on the course online or in content exports in Word format. You can assign your colleagues to review the course, leave comments, check on progress and ask for automated chase-ups for your team to complete reviews.
We want you to maximise your time and effort on the things that really matter - ensuring relevancy and achieving business goals - rather than minor style issues. Therefore, we agree your corporate branding and style guidelines at the outset, and apply them to your entire portfolio of digital content via a cascading style sheet (CSS). This enables you to maintain and update the design across all your courses from a single CSS file.
We strictly adhere to principles of responsive design, so that all the content that we produce displays and works perfectly on all devices - from desktops to mobiles.
We also cater to your accessibility requirements by ensuring that all of our bespoke courses are built to WCAG 2.0 standards out-of-the-box. We use universal design to provide one perfectly crafted course that works for all users.
We work for international clients who often need the digital learning not only in multiple languages, but also localised to multiple jurisdictions. For instance, for certain clients, we create and maintain up to 100 versions of the original course. Our translation/localisation process builds on the development stage with the same systems, reviews and collaboration. We partner with several leading translation firms that can handle the complexity of compliance content, but we can also work with your preferred translation supplier just as easily.
Our process leverages the use of XML/Excel exports to interface with translation firms, and the use of translation memory held on our behalf by our translation partners improves accuracy, and reduces costs and time to delivery on projects of all sizes.
We pioneered the creation of multilingual SCORM files, where we include multiple language/localised versions of a course in a single SCORM package to simplify multilingual content tracking. For this innovation, we won the coveted Brandon Hall gold award for technology excellence in the Best Advance in Learning Management Technology for Global Training category.
Some people in your business are supremely confident about everything, including things that they don't know or misunderstand. Meanwhile others lack conviction even about things that they know very well. Knowing these behaviours can be critical for compliance and other parts of your business, but how?
This is where our gamified assessments can help. They are a fun way to boost employee engagement, improve awareness and retention, and launch compliance initiatives. However, they're also brilliant at assessing each employee's knowledge/behaviour and their conviction in that knowledge/behaviour.
The data from such games and other learning activities in a course can be used to create competency maps at the individual, team and organisation level. It can also generate recommendations for follow-on training and drive process improvements.
Like anything that's made to measure, the cost of bespoke content development 'depends' upon some specific factors.
Factors affecting the price of bespoke e-learning content:
Bear in mind that the price of a bespoke course doesn't scale linearly with duration - a 40-minute course costs only around 60% more than a 20-minute one. Even though no two courses or projects are ever the same, we've provided a few illustrative pricing examples below.
All are based on a 30-minute course with three rounds of reviews.
At Skillcast we specialise in compliance e-learning, offering hundreds of courses on key compliance topics on a subscription basis to small and mid-sized businesses. However, some of our larger clients purchase customised versions of much of our off-the-shelf (OTS) content.
Skillcast Essentials is our top-selling corporate compliance training package. It offers a wide range of full and micro courses, so, if you're looking for comprehensive compliance training, we may already have the content that you need.
By definition, our OTS courses are generic, but we can tailor them to your specific needs. We've already done this for many of our key clients, including FTSE 100 firms. This approach brings significant advantages:
Our extensive range of off-the-shelf compliance e-learning content can be found in our course library.
To convert legacy content, e.g. a Flash-based course or a training PowerPoint, into a responsive, accessible HTML5 digital learning module
A training PowerPoint, PDF or course built in Flash, Articulate, Lectora or another legacy format
We offer a rapid content development service, whereby we can have your course ready for review within a week. The course is based on the text that you've provided to us. We will reuse existing images or refresh/remake them if required. We will reproduce any scenarios, exercises, interactivity and assessment in the content that you've provided to us. We will also include any existing videos that you provide at no extra charge (an extra charge will apply if we are required to create new video content).
An engaging course to create awareness and improve staff compliance in relation to a legal/regulatory requirement or internal standard
Course content with further inputs from internal SMEs
Our classic build bespoke module is perfect for delivering an engaging compliance training experience for your staff. This is the same build quality that we offer in our flagship OTS courses, such as AML/CTF, Anti-Bribery and GDPR. We will create a storyboard based on the materials that you've provided to us and any further guidance that we receive. After obtaining your review and approval, we will turn this storyboard into an interactive learning experience using our standard SHARD5 (SHared Accessible Responsive Design) templates. The course will be rich in scenario-based interactions that add relevancy, and improve acceptance, retention and compliance. We will also add a 10-question post-course assessment (with randomised questions) to evidence the training internally, and to external auditors and regulators.
To achieve more with your course than just a one-way knowledge transfer, eg adapt the content, gamify or produce people analytics
Course content with further inputs from internal SMEs (same as Standard bespoke above)
The Intelligent Learning solution builds on our classic build bespoke module with one or more intelligent learning elements: gamification, personalisation (based on the learner's needs), adaptive content (based on the learner's competence) and data capture to produce people analytics.
We start with an understanding of your business goals and the related outcomes that you want to achieve from the training. We articulate these as action points, which in turn drive the learning activities. The intelligent learning enhancements are also determined by your desired outcomes. Some of the most popular enhancements are:
To deliver an enhanced learning experience to your staff to embed a change initiative or regulatory requirement, and generate a buzz in your organisation
Policies, internal presentations, regulatory documents, risk findings and news stories, with inputs from internal and external SMEs
We will build a custom learning experience that incorporates intelligent learning elements and is built to exacting standards. Examples of this include immersive learn-by-doing scenarios, where the learner deals with complex and difficult situations aided by a virtual mentor. In building this content, we follow an enhanced review process to meet the exacting requirements laid out by your SMEs and C-level stakeholders.