Retail Compliance Management Hub
Streamline compliance training with RoSPA-assured and CPD-accredited e-learning designed for the retail industry
Who's this for?
- Retail compliance managers and risk teams:
Streamlines retail compliance management, oversight, reporting, and regulatory alignment across an organisation - Human Resources (HR) and Learning & Development (L&D) leaders:
Simplifies retail compliance training management, tracks staff competency and CPD progress, and supports consistent training delivery across multiple locations - Retail industry staff:
Provides clear, accessible, and engaging retail compliance training through CPD-accredited, RoSPA-assured e-learning
Retail compliance key topics
Retail compliance challenges
As regulations evolve, retail businesses face growing compliance challenges, making effective staff training that aligns with industry standards and regulatory expectations a critical priority.
Keeping up with evolving retail compliance regulations
Stay ahead of regulatory change with RoSPA-assured and CPD-accredited retail compliance e-learning that simplifies complex retail compliance requirements for your staff
Delivering consistent retail compliance training across an organisation
Ensure uniform understanding with a retail compliance training hub offering RoSPA-assured, CPD-accredited e-learning, complete with trackable progress and reporting across your entire organisation
Low engagement with retail compliance training
Strengthen your compliance programme with interactive retail compliance e-learning that makes training engaging, practical, and relevant for all staff, helping to embed a strong culture of compliance
When the news broke that WHO declared a pandemic, no one knew or imagined what it would bring. Our strong partnership with Skillcast helped us safely negotiate the Covid storm. We needed to onboard thousands of new colleagues to literally feed the nation. Together, side by side, we found a way to simplify the training and deliver it at speed
Lead Learning Design Partner
Tesco
Trusted by 1,400+ companies to simplify compliance
Retail compliance e-learning courses
Ensure your staff meet retail compliance requirements with engaging e-learning courses, supported by our AI digital assistant, Aida, which is integrated into the learning experience. Aida helps embed compliance in the flow of work, adapting guidance and training to each learner’s knowledge and experience so engagement stays high and learning is efficient. Select courses are CPD-accredited, with others assured by RoSPA, helping improve staff competency and support your compliance training programme.
Data Protection
Data protection relates to how all organisations collect, use, and store personal and sensitive data.
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Preventing Sexual Harassment
Companies rightly have a zero-tolerance policy for sexual harassment, and violations may lead not only to disciplinary action but also to perpetrator prosecution.
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Anti-Bribery and Corruption Training
Despite a worldwide effort to eradicate bribery, it is still prevalent in many countries and presents a real risk for businesses.
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Equality and Diversity in the Workplace
Making employment decisions or treating people differently based on stereotypes isn't just bad for business; it's illegal.
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Anti-Money Laundering and Counter-Terrorist Financing
To prevent criminal activity, nearly all countries in the world have committed themselves to extremely tough laws against money laundering and terrorist financing.
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Information Security
The security of client and internal information is critical for businesses.
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Modern Slavery
Modern slavery is a serious crime with harsh penalties.
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Fraud Prevention
Fraud can have grave consequences for companies, employees, and customers.
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Anti-Money Laundering [Financial services version]
To prevent the proceeds of crime from finding their way into the formal economy, most countries have extremely tough laws with severe penalties.
Whistleblowing
Our Whistleblowing Training Course educates employees on reporting misconduct safely and ensures protection.
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Data Protection
Data protection relates to how personal and sensitive data is collected, used and stored by all organisations.
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Cybersecurity
Most businesses conduct some or all of their operations using digital media.
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Bribery Prevention
Despite a worldwide effort to eradicate bribery, it is still prevalent in many countries and presents a real risk for businesses.
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Working Safely
Awareness of health and safety procedures can prevent injuries and save lives.
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Preventing the Facilitation of Tax Evasion
Tax laws don't only apply to those who calculate or manage taxes.
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Financial Sanctions
Financial and economic sanctions are binding prohibitions applied by governments to prevent business transactions with certain designated persons.
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Market Abuse Regulation
The laws and regulations prohibiting market abuse apply to all employees, not only those engaged in front-office, client dealing or trading roles.
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Bribery Prevention
Despite a worldwide effort to eradicate bribery, it is still prevalent in many countries and presents a real risk for businesses.
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Phishing
It's essential for your employees to know what phishing is, how to spot the signs of an attempt and how to protect themselves and your Company.
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Conflicts of Interest
Many conflicts of interest may affect companies, from gifts and hospitality to self-dealing and external work.
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Fire Safety
Educate your staff on the fire safety controls your Company has in place and the measures they need to take to reduce the risk of fire where you work.
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Financial Crime Prevention
There are two kinds of financial crime.
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Harassment in the Workplace
Conduct that amounts to harassment is not necessarily limited to verbal acts, but it covers a range of behaviour.
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Preventing the Facilitation of Tax Evasion [Financial services version]
Tax laws don't just apply to those who deal with calculating or managing taxes.
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Healthy Working
There are risks to your physical and mental health and wellbeing wherever you work.
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Gifts and Hospitality
Gifts and hospitality are an important part of business, and companies worldwide employ this.
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Code of Conduct
Every company expects its employees to meet the highest professional standards, to act ethically and with integrity.
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Digital Operational Resilience Act (DORA)
The Digital Operational Resilience Act (DORA) is a regulatory framework set by the European Union to enhance the cybersecurity and operational resilience of financial institutions.
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Suspicious Activity Reporting
It is your employees' legal duty to report any knowledge or suspicion of financial crime.
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Mental Health at Work
Stress, anxiety and depression are serious health hazards in the workplace.
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Market Abuse Regulation
The Market Abuse Regulation prohibits insider dealing, unlawful disclosure of inside information and market manipulation.
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Business Ethics and Integrity
Our Business Ethics and Integrity Course is designed to raise employee awareness and understanding, offering practical examples mirroring real-world ethical dilemmas.
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Economic Sanctions
Violation of sanctions issued by the UN, the US and the EU which place restrictions on payments and other financial transactions can result in fines as well as criminal charges.
Information Security
The loss or theft of commercially sensitive information may damage revenues, reputation and consumer trust.
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Fraud Prevention
Fraud is criminal or deceptive behaviour aiming to secure an unfair or unlawful gain through deliberate or dishonest misrepresentation.
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Whistleblowing
Whistleblowing in confidence or anonymously about internal malpractices and external threats is extremely important for the functioning and survival of any company.
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Unconscious Bias
Unconscious bias is the tendency to perceive people or events in a certain way when we make 'snap' decisions or assessments about them.
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Embargoes and Sanctions
Embargoes and sanctions prohibit all transactions with an entity, trading of certain commodities, or supplying critical goods.
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Environmental Awareness
Global warming and climate change are the consequences of a build-up of greenhouse gases, primarily carbon dioxide (CO2).
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Responsible Use of Social Media
Social media allows employees to engage, network, and communicate with their colleagues externally with customers, suppliers and partners.
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Manual Handling
Educate your staff on the controls that your Company has in place and what measures they should implement to reduce the risks when lifting and handling at work.
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Electronic Communications
Emails and instant messages can quickly make headlines, damage reputations and lead to lawsuits.
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Competition Law
Anti-competitive agreements are rarely formalised.
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Working Safely
Employees need to know how to protect their own health, safety and welfare as well as ensuring they don't cause harm to others.
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Customer Due Diligence
Customer Due diligence is a legal requirement and plays a vital role in protecting your Company.
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Safeguarding the Vulnerable
Certain individuals may be unable to care for or protect themselves due to a mental illness or disability, age or other factors.
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Working Remotely
Working remotely doesn't change workplace rights and responsibilities.
Preventing Sexual Harassment for Managers
The new duty to prevent sexual harassment in the UK will be enforceable by employment tribunals, allowing for increased compensation for victims by up to 25% if an employer fails in their duty.
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Unconscious Bias for Managers
UK equality law defines nine protected characteristics, and if our bias results in discrimination based on these, it is illegal.
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Tipping Off
Tipping off a person about a money laundering or terrorist financing investigation is a criminal offence.
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DSE
Educate your staff on the controls that your Company has in place and how they can prevent ill-health if they regularly use Display Screen Equipment (DSE) at work.
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Anti-Competitive Agreements
Any agreement between companies that restricts market competition is a criminal offence.
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Display Screen Equipment (DSE)
Educate your staff on the controls that your Company has in place and how they can prevent ill-health if they regularly use Display Screen Equipment (DSE) at work.
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Equality and Diversity for Managers
Making employment decisions or treating people differently based on stereotypes isn't just bad for business.
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Records Management
Records management refers to employees' creation, storage, archiving, and disposal of business records.
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Slips and Trips
Educate your staff on the controls that your Company has in place and what they should do to prevent slips and trips at work.
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Healthy Working
There are risks to your physical and mental health and wellbeing wherever you work.
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Speak Up
It is essential for firms to have a strong speak up culture to ensure that staff raise concerns if they've witnessed misconduct.
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Counter Terrorist Financing
Terrorism is a huge risk that we face in the world today and like other human activities, it requires funding.
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Hybrid Working
Learn what hybrid working is, how to make the most out of this working arrangement, as well as the rules and procedures you'll need to follow for your safety and wellbeing.
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Mental Health at Work for Managers
Stress, anxiety and depression are serious health hazards in the workplace.
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Privacy and Electronic Communications Regulations (PECR)
PECR are new regulations that, along with the GDPR and Data Protection Act 2018 (in the UK), give consumers specific rights in respect of electronic communications.
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First Aid Awareness
Regardless of whether an injury or illness has been caused by work, it is important that employees receive immediate support.
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Menopause Awareness
Menopause is a health and safety, wellbeing and equality issue which affects people in different ways.
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General Office Hygiene
Educate your staff on general office hygiene protocols to reduce common viruses and infections from spreading at the workplace.
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Driving at Work
Educate your staff on the controls your Company has in place and what they should do to eliminate or manage the risks when driving at work.
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Identity Crime
Identity theft involves criminals obtaining and misusing someone's personal data to commit fraud.
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Counter-Proliferation Financing
UK companies are required to tackle proliferation financing as part of their anti-money laundering and sanctions checks.
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Third-Party Due Diligence
Due diligence plays a vital role in protecting your Company.
Environmental, Social and Governance (ESG)
ESG has become a 'catch-all' in recent years, describing the extent to which firms consider ethics and stewardship to be a part of how they run their businesses.
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Abuse of Dominant Position
Companies in a dominant economic position can be penalised heavily if they are found to be abusing their market power to impose unfair prices or hurt their competitors.
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Corrupt Hiring Practices
Diligence in hiring new employees is no longer limited to education, experience and references.
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IR35
IR35 rules have extended to apply to all medium-large enterprises.
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Abuse of Position
Abuse of position is a type of fraud that employees can commit, sometimes inadvertently, when they use their position at the Company for their personal gain.
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Legitimate Interest Assessments
When relying on legitimate interests as a legal basis for processing personal data, you are taking on additional responsibility for protecting people's rights and interests.
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PDMR Dealing
Person Discharging Managerial Responsibilities regularly have access to inside information.
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Preventing Radicalisation
Prevent is a UK initiative whose primary aim is stopping people from becoming terrorists or supporting terrorism.
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Return to Work
The UK government has issued official guidance for working safely in offices in the wake of the Covid-19 pandemic.
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Right to Work in the UK
There are two key laws that make it harder for people with no right to work in the UK to gain or retain employment.
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To Pay or Not To Pay?
Small facilitation payments made to officials for expediting a permit or approval might seem harmless, but they are illegal and could land your employees in prison.
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Managing Remote Workers
Remote working is a type of flexible working that covers a range of agreements.
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Money Laundering and Terrorist Financing Risks of Virtual Assets
Unlike fiat currency, virtual assets are not managed by any bank or government, leaving them vulnerable to several unique risks concerning money laundering and terrorist financing.
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Accident Reporting and Investigation
Learn how to pinpoint incidents that need reporting, understand the depth of causes from immediate to root, differentiate active from latent failures, and confidently navigate the HSE's six-step accident investigation.
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Asbestos
Educate your staff on the risks posed by asbestos, the controls your Company has in place, and what you should do to manage these risks and stay safe.
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Control of Substances Hazardous to Health (COSHH)
Educate your staff on the risks of using hazardous substances as well as what they should do to prevent accidents and incidents when using them.
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Electricity
Educate your staff on the controls your Company has in place and what they should do to stay safe and manage the risks associated with electricity and electrical devices.
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FATCA and the CRS
FATCA requires financial institutions outside the USA to pass on information about individual and corporate customers who are US persons.
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Financial Integrity
The integrity of financial reports is paramount for any company.
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Fire Warden Training
Gain a comprehensive understanding of your role as a fire warden, which encompasses not only how to respond effectively in the event of a fire but also proactive measures to prevent such incidents from occurring.
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Fraud Prevention for Managers
The consequences of fraud are very serious for both companies and employees alike.
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Intellectual Property Rights
A company's intellectual property is one of it's most valuable assets.
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Ladders and Stepladders
Educate your staff on the controls that your Company has in place and what they should do to prevent accidents and incidents whenever they use ladders and/or stepladders at work.
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Legionella
Educate your staff on the controls that your Company has in place and what they should do to prevent legionella.
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Lone Working
Lone working offers greater flexibility, autonomy and creates a broader talent pool for businesses.
Managing Safely
Managers need a deeper understanding of issues, systems and procedures to empower them to deal with the health and safety of their teams.
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Mandatory Disclosure Rules (UK MDR)
The Mandatory Disclosure Rules (UK MDR) aim to help tackle offshore tax evasion and dissuade people from entering into arrangements designed to evade tax.
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New and Expectant Mothers at Work
Being a new or expectant mother is an exciting time.
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Noise
Educate your staff on the controls that your Company has in place and what they should do to prevent exposure to noise at work.
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PCI Data Security Standard
PCI Data Security Standard (PCI-DSS) is the information security standard for organisations that process credit card payments.
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Personal Protective Equipment (PPE)
Learn about the selection, use, legal requirements and maintenance of PPE to ensure workplace health and safety compliance.
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Responsible Use of Artificial Intelligence
Companies are committed to ensuring the ethical and responsible use of AI technologies.
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Violence and Aggression
Educate your staff on the controls your Company has in place and what they should do to safely manage situations with the risk of violence and aggression.
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Work Equipment
Educate your staff on the controls that your Company has in place and what measures they should implement to reduce the risks when using equipment at work.
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Working at Height
Educate your staff on the controls that your Company has in place and what they should do to prevent accidents and injuries whenever they work at height.
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Work-related Stress
Educate your staff on the controls that your Company has in place and what they should do to prevent and manage stress in the workplace.
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Understanding Failure to Prevent Fraud (FTPF)
Learn how the Failure to Prevent Fraud offence works, what it means for our Company, and how you can help reduce risk by recognising fraud and supporting prevention procedures.
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Understanding Failure to Prevent Fraud (FTPF) for Managers
Learn how the Failure to Prevent Fraud offence works, what it means for our Company, and how you, as a manager, can help reduce risk by recognising fraud and supporting prevention procedures.
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Understanding Failure to Prevent Fraud (FTPF)
Refresh your understanding of how the Failure to Prevent Fraud offence works, what it means for our Company, and how you can help reduce risk by recognising fraud and supporting prevention procedures.
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Equality and Diversity in the Workplace
Although you may feel that you treat people equally, sometimes your actions might be perceived differently by others and lead them to feel uncomfortable or discriminated against.
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Modern Slavery
Modern slavery is a serious crime with harsh penalties.
See the course
Directive on Administrative Cooperation in the Field of Taxation (DAC)
The EU Directives on Administrative Cooperation in the Field of Taxation (EU DAC) cover cross-border arrangements.
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Anti-Money Laundering [Non-financial services version]
To prevent the proceeds of crime from finding their way into the formal economy, most countries have extremely tough laws with severe penalties.
Preventing the Facilitation of Tax Evasion [Non-financial services version]
Tax laws don't just apply only to those who deal with calculating or managing taxes.
Stay audit-ready with a single source of truth
Assess progress, generate reports, and be confident your teams meet retail compliance requirements, all from one platform. The Skillcast Compliance Portal provides a central hub to streamline retail compliance management, track staff knowledge retention, and monitor adherence to retail regulations and industry standards.
Simplify compliance with automated tools
Managing retail compliance training across multiple roles and locations can be complex and time-consuming. The Skillcast Compliance Portal automates routine tasks, from follow-ups to tracking CPD-accredited e-learning completion, helping your business stay on top of retail compliance obligations while reducing administrative workload.
Drive engagement and prove compliance
Engage retail staff with innovative compliance training that improves knowledge retention and competency, from bite-sized learning to interactive assessments. Gain a clear, organisation-wide view of retail compliance training progress, helping you demonstrate that your teams are confidently meeting regulatory and retail industry compliance requirements.
Seven years of award-winning service
- Have confidence in your compliance programme, supported by a provider trusted by organisations across regulated industries
- Spend less time resolving issues and more time driving value, with award-winning, responsive support when regulations change or challenges arise
- Ensure stronger assurance for regulators and stakeholders with a market-recognised, award-winning solution that demonstrates due diligence and quality
Standard plan:
Ideal for organisations wanting a branded, flexible and fully-managed compliance training platform.
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Recommended
Enhanced plan:
Designed for firms wanting to elevate compliance learning, making it more personal, engaging and efficient.
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Premium plan:
Built for organisations that want a fully integrated, automated compliance platform to simplify compliance at scale.
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Why Skillcast?
1,700,000+ users
We’ve helped over 1.7 million learners from 1,400 companies navigate the complexities of compliance.
400+ courses
With over 400 courses and 8,500+ minutes of e-learning available, you can be sure you’ll access learning relevant to your industry.
Data security
Accreditations include:
- CyberEssentials
- CyberEssentials+
- SOCII
- ISO27001
Book your demo
Format: Interactive Online Demonstration
Within the demo, we'll take the time to understand your compliance challenges and suggest the learning solutions that best fit your needs.
Learn more about our...
- Compliance platform - A tour of our Learning Management System (LMS) and extensive library of off-the-shelf courses.
- Key LMS features - Including learning paths, course allocation, management reporting and customisation options.
- End-user experience - From accessibility to mobile-friendly responsive design.
- Customer success - What to expect from your dedicated service manager, from setup and portal branding to course assignment and product support.
- Our Impact - Demonstrating how we seamlessly integrate compliance into your business workflows through diagnostic assignments, fast-track assessments, nudge learning, and our AI digital assistant - helping you achieve your target outcomes faster.
Feefo Customer Rating ★★★★★ 4.9/5
Your questions, answered
Compliance Portal
Common FAQs
How do I know if a compliance platform will actually engage employees?
Are gamification features really effective in compliance training?
What should I consider if my workforce is remote or global?
How do I get leadership buy-in for a more engagement-focused compliance platform?
How long does it take to implement a new compliance platform?
What’s the biggest mistake organisations make when choosing a compliance platform?
Who needs a compliance software solution?
Are Skillcast courses SCORM-compliant?
What other tools are needed beyond training?
Is our training content still compliant with the latest legislation?
- You can check the latest course content updates in our library updates page: https://www.skillcast.com/compliance-course-library-updates
- For major legislative changes, we:
- Send you email alerts to ensure you are notified
- Offer you a free trial of newly created or updated content
- Host webinars with compliance experts to explain the changes and how our training supports your ongoing compliance
Can you translate our content into other languages?
What file types are supported by the Skillcast system?
Features |
Supported file types and details |
|
File Exchange |
File types: PDF, Excel spreadsheets, Word documents, SCORM and xAPI files, and compressed zip files. Max file size: Default is 1GB, can be increased to a max of 2GB |
|
SCORM files |
Versions: SCORM 1.2, SCORM 1.2 for Moodle, SCORM 2004 2nd, 3rd and 4th Edition. Max file size: 1024MB |
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xAPI file |
Max file size: 2GB |
|
Videos |
File types: MP4 or MOV. Videos must be optimised, with a max file size of 100MB. If the file is bigger, our Design Team can help |
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Images |
File types: jpg, png and gif. The file size should ideally be 100KB, but it can be up to 250KB |
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CPD evidence |
File types: Word, PDF, Excel and CSV. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB |
|
Policy documents |
PDF or Word File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB |
|
Offline activities evidence |
File types: PDF, DOC, DOCX, XLS, XLSX, CSV, PNG, GIF, JPEG, JPG, PPTX and MSG. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB |
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Client logo files |
File types provided by client: EPS, PDF, AI and SVG |
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Registers |
PDF, DOC, DOCX, XLS, XLSX, CSV, PPT, PPTX, POT, PPA, PPS, JPG, JPEG, PJEPG, PNG, BMP, GIF, MP4, MOV, WMV, CPTX, CP, TXT, ZIP and MSG files |
|
Declarations |
JPG, JPEG, PNG, GIF, XLS and XLSX files |



