Retail Compliance Management Hub

Streamline compliance training with RoSPA-assured and CPD-accredited e-learning designed for the retail industry

Start your trial Explore all courses

Who's this for?

Retail compliance managers and risk teams:
Streamlines retail compliance management, oversight, reporting, and regulatory alignment across an organisation
Human Resources (HR) and Learning & Development (L&D) leaders:
Simplifies retail compliance training management, tracks staff competency and CPD progress, and supports consistent training delivery across multiple locations
Retail industry staff:
Provides clear, accessible, and engaging retail compliance training through CPD-accredited, RoSPA-assured e-learning

Build confidence in your compliance

Browse some of our most popular learning topics and learn more about the solutions we offer.

Retail compliance challenges

As regulations evolve, retail businesses face growing compliance challenges, making effective staff training that aligns with industry standards and regulatory expectations a critical priority.

Keeping up with evolving retail compliance regulations

Stay ahead of regulatory change with RoSPA-assured and CPD-accredited retail compliance e-learning that simplifies complex retail compliance requirements for your staff

Delivering consistent retail compliance training across an organisation

Ensure uniform understanding with a retail compliance training hub offering RoSPA-assured, CPD-accredited e-learning, complete with trackable progress and reporting across your entire organisation

Low engagement with retail compliance training

Strengthen your compliance programme with interactive retail compliance e-learning that makes training engaging, practical, and relevant for all staff, helping to embed a strong culture of compliance

When the news broke that WHO declared a pandemic, no one knew or imagined what it would bring. Our strong partnership with Skillcast helped us safely negotiate the Covid storm. We needed to onboard thousands of new colleagues to literally feed the nation. Together, side by side, we found a way to simplify the training and deliver it at speed

Lead Learning Design Partner
Tesco

Read Tesco's story

Trusted by 1,400+ companies to simplify compliance across the UK and EU

From local teams to multinational organisations, our deep experience and flexible training solutions help you deliver consistent, effective compliance wherever you operate.

Read our case studies

Retail compliance e-learning courses

Ensure your staff meet retail compliance requirements with engaging e-learning courses, supported by our AI digital assistant, Aida, which is integrated into the learning experience. Aida helps embed compliance in the flow of work, adapting guidance and training to each learner’s knowledge and experience so engagement stays high and learning is efficient. Select courses are CPD-accredited, with others assured by RoSPA, helping improve staff competency and support your compliance training programme.

Anti-Bribery and Corruption Training

In-depth 30 Minutes UK For all staff

Despite a worldwide effort to eradicate bribery, it is still prevalent in many countries and presents a real risk for businesses.

Data Protection Compliance Training Course

In-depth 45 Minutes UK For all staff

Data protection relates to how all organisations collect, use, and store personal and sensitive data.

Preventing Sexual Harassment Training Course

In-depth 30 Minutes UK For all staff

Companies rightly have a zero-tolerance policy for sexual harassment, and violations may lead not only to disciplinary action but also to perpetrator prosecution.

Equality and Diversity E-learning Course

In-depth 20 Minutes UK For all staff

Making employment decisions or treating people differently based on stereotypes isn't just bad for business; it's illegal.

Anti-Money Laundering and Counter-Terrorist Financing E-learning Course

In-depth 30 Minutes UK For all staff

To prevent criminal activity, nearly all countries in the world have committed themselves to extremely tough laws against money laundering and terrorist financing.

Information Security Compliance Training Course

In-depth 35 Minutes UK For all staff

The security of client and internal information is critical for businesses.

Modern Slavery Compliance Training Course

In-depth 30 Minutes UK For all staff

Modern slavery is a serious crime with harsh penalties.

Fraud Prevention E-learning Course

In-depth 35 Minutes UK For all staff

Fraud can have grave consequences for companies, employees, and customers.

Anti-Money Laundering [Financial services version]

Refresher 15 Minutes UK For all staff

To prevent the proceeds of crime from finding their way into the formal economy, most countries have extremely tough laws with severe penalties.

Whistleblowing Compliance E-Learning Course

In-depth 20 Minutes UK For all staff

Our Whistleblowing Training Course educates employees on reporting misconduct safely and ensures protection.

Data Protection

Refresher 15 Minutes UK For all staff

Data protection relates to how personal and sensitive data is collected, used and stored by all organisations.

Cybersecurity Compliance Training Course

Express 20 Minutes UK For all staff

Most businesses conduct some or all of their operations using digital media.

Bribery Prevention Refresher Course

Refresher 15 Minutes UK For all staff

Despite a worldwide effort to eradicate bribery, it is still prevalent in many countries and presents a real risk for businesses.

Market Abuse Compliance E-Learning Course

In-depth 45 Minutes UK For all staff

The laws and regulations prohibiting market abuse apply to all employees, not only those engaged in front-office, client dealing or trading roles.

Working Safely Compliance Training Course

In-depth 45 Minutes UK For all staff

Awareness of health and safety procedures can prevent injuries and save lives.

Preventing the Facilitation of Tax Evasion

In-depth 30 Minutes UK For all staff

Tax laws don't only apply to those who calculate or manage taxes.

Financial Sanctions Compliance E-Learning Course

In-depth 45 Minutes UK For all staff

Financial and economic sanctions are binding prohibitions applied by governments to prevent business transactions with certain designated persons.

Bribery Prevention Compliance E-learning Course

In-depth 30 Minutes UK For all staff

Despite a worldwide effort to eradicate bribery, it is still prevalent in many countries and presents a real risk for businesses.

Phishing

Express 15 Minutes UK For all staff

It's essential for your employees to know what phishing is, how to spot the signs of an attempt and how to protect themselves and your Company.

Conflicts of Interest Compliance E-Learning Course

In-depth 35 Minutes UK For all staff

Many conflicts of interest may affect companies, from gifts and hospitality to self-dealing and external work.

Fire Safety Compliance E-Learning Course

In-depth 20 Minutes UK For all staff

Educate your staff on the fire safety controls your Company has in place and the measures they need to take to reduce the risk of fire where you work.

Financial Crime Prevention E-Learning Course for Staff

In-depth 40 Minutes UK For all staff

There are two kinds of financial crime.

Harassment in the Workplace

In-depth 30 Minutes UK For all staff

Conduct that amounts to harassment is not necessarily limited to verbal acts, but it covers a range of behaviour.

Preventing the Facilitation of Tax Evasion [Financial services version]

Refresher 15 Minutes UK For all staff

Tax laws don't just apply to those who deal with calculating or managing taxes.

Healthy Working

In-depth 45 Minutes UK For all staff

There are risks to your physical and mental health and wellbeing wherever you work.

Gifts and Hospitality

Express 15 Minutes UK For all staff

Gifts and hospitality are an important part of business, and companies worldwide employ this.

Code of Conduct

In-depth 45 Minutes UK For all staff

Every company expects its employees to meet the highest professional standards, to act ethically and with integrity.

Digital Operational Resilience Act (DORA)

In-depth 25 Minutes UK For all staff

The Digital Operational Resilience Act (DORA) is a regulatory framework set by the European Union to enhance the cybersecurity and operational resilience of financial institutions.

Suspicious Activity Reporting

Express 10 Minutes UK For all staff

It is your employees' legal duty to report any knowledge or suspicion of financial crime.

Mental Health at Work

In-depth 15 Minutes UK For all staff

Stress, anxiety and depression are serious health hazards in the workplace.

Market Abuse Regulation

Refresher 25 Minutes UK For all staff

The Market Abuse Regulation prohibits insider dealing, unlawful disclosure of inside information and market manipulation.

Business Ethics and Integrity

In-depth 45 Minutes UK For all staff

Our Business Ethics and Integrity Course is designed to raise employee awareness and understanding, offering practical examples mirroring real-world ethical dilemmas.

Economic Sanctions

Refresher 15 Minutes UK For all staff

Violation of sanctions issued by the UN, the US and the EU which place restrictions on payments and other financial transactions can result in fines as well as criminal charges.

Information Security

Refresher 20 Minutes UK For all staff

The loss or theft of commercially sensitive information may damage revenues, reputation and consumer trust.

Fraud Prevention

Refresher 20 Minutes UK For all staff

Fraud is criminal or deceptive behaviour aiming to secure an unfair or unlawful gain through deliberate or dishonest misrepresentation.

Whistleblowing

Refresher 15 Minutes UK For all staff

Whistleblowing in confidence or anonymously about internal malpractices and external threats is extremely important for the functioning and survival of any company.

Unconscious Bias

In-depth 20 Minutes UK For all staff

Unconscious bias is the tendency to perceive people or events in a certain way when we make 'snap' decisions or assessments about them.

Embargoes and Sanctions

In-depth 45 Minutes UK For all staff

Embargoes and sanctions prohibit all transactions with an entity, trading of certain commodities, or supplying critical goods.

Environmental Awareness

In-depth 25 Minutes UK For all staff

Global warming and climate change are the consequences of a build-up of greenhouse gases, primarily carbon dioxide (CO2).

Responsible Use of Social Media

In-depth 30 Minutes UK For all staff

Social media allows employees to engage, network, and communicate with their colleagues externally with customers, suppliers and partners.

Manual Handling

In-depth 30 Minutes UK For all staff

Educate your staff on the controls that your Company has in place and what measures they should implement to reduce the risks when lifting and handling at work.

Electronic Communications

In-depth 25 Minutes UK For all staff

Emails and instant messages can quickly make headlines, damage reputations and lead to lawsuits.

Competition Law

In-depth 30 Minutes UK For all staff

Anti-competitive agreements are rarely formalised.

Working Safely

Refresher 15 Minutes UK For all staff

Employees need to know how to protect their own health, safety and welfare as well as ensuring they don't cause harm to others.

Customer Due Diligence

Express 10 Minutes UK For all staff

Customer Due diligence is a legal requirement and plays a vital role in protecting your Company.

Safeguarding the Vulnerable

In-depth 45 Minutes UK For all staff

Certain individuals may be unable to care for or protect themselves due to a mental illness or disability, age or other factors.

Working Remotely

Express 15 Minutes UK For all staff

Working remotely doesn't change workplace rights and responsibilities.

Preventing Sexual Harassment for Managers

In-depth 40 Minutes UK For managers

The new duty to prevent sexual harassment in the UK will be enforceable by employment tribunals, allowing for increased compensation for victims by up to 25% if an employer fails in their duty.

Unconscious Bias for Managers

In-depth 25 Minutes UK For managers

UK equality law defines nine protected characteristics, and if our bias results in discrimination based on these, it is illegal.

Tipping Off

Express 10 Minutes UK For all staff

Tipping off a person about a money laundering or terrorist financing investigation is a criminal offence.

DSE

Express 15 Minutes UK For all staff

Educate your staff on the controls that your Company has in place and how they can prevent ill-health if they regularly use Display Screen Equipment (DSE) at work.

Anti-Competitive Agreements

Express 10 Minutes UK For all staff

Any agreement between companies that restricts market competition is a criminal offence.

Display Screen Equipment (DSE)

In-depth 25 Minutes UK For all staff

Educate your staff on the controls that your Company has in place and how they can prevent ill-health if they regularly use Display Screen Equipment (DSE) at work.

Equality and Diversity for Managers

In-depth 25 Minutes UK For managers

Making employment decisions or treating people differently based on stereotypes isn't just bad for business.

Records Management

In-depth 20 Minutes UK For all staff

Records management refers to employees' creation, storage, archiving, and disposal of business records.

Slips and Trips

In-depth 20 Minutes UK For all staff

Educate your staff on the controls that your Company has in place and what they should do to prevent slips and trips at work.

Healthy Working

Refresher 20 Minutes UK For all staff

There are risks to your physical and mental health and wellbeing wherever you work.

Speak Up

In-depth 25 Minutes UK For all staff

It is essential for firms to have a strong speak up culture to ensure that staff raise concerns if they've witnessed misconduct.

Counter Terrorist Financing

Express 15 Minutes UK For all staff

Terrorism is a huge risk that we face in the world today and like other human activities, it requires funding.

Hybrid Working

Express 20 Minutes UK For all staff

Learn what hybrid working is, how to make the most out of this working arrangement, as well as the rules and procedures you'll need to follow for your safety and wellbeing.

Mental Health at Work for Managers

In-depth 20 Minutes UK For managers

Stress, anxiety and depression are serious health hazards in the workplace.

Privacy and Electronic Communications Regulations (PECR)

Express 15 Minutes UK For all staff

PECR are new regulations that, along with the GDPR and Data Protection Act 2018 (in the UK), give consumers specific rights in respect of electronic communications.

First Aid Awareness

In-depth 40 Minutes UK For all staff

Regardless of whether an injury or illness has been caused by work, it is important that employees receive immediate support.

Menopause Awareness

In-depth 20 Minutes UK For all staff

Menopause is a health and safety, wellbeing and equality issue which affects people in different ways.

General Office Hygiene

In-depth 20 Minutes UK For all staff

Educate your staff on general office hygiene protocols to reduce common viruses and infections from spreading at the workplace.

Driving at Work

In-depth 30 Minutes UK For all staff

Educate your staff on the controls your Company has in place and what they should do to eliminate or manage the risks when driving at work.

Identity Crime

In-depth 20 Minutes UK For all staff

Identity theft involves criminals obtaining and misusing someone's personal data to commit fraud.

Counter-Proliferation Financing

Express 10 Minutes UK For all staff

UK companies are required to tackle proliferation financing as part of their anti-money laundering and sanctions checks.

Third-Party Due Diligence

Express 15 Minutes UK For all staff

Due diligence plays a vital role in protecting your Company.

Environmental, Social and Governance (ESG)

In-depth 45 Minutes UK For all staff

ESG has become a 'catch-all' in recent years, describing the extent to which firms consider ethics and stewardship to be a part of how they run their businesses.

Abuse of Dominant Position

Express 10 Minutes UK For all staff

Companies in a dominant economic position can be penalised heavily if they are found to be abusing their market power to impose unfair prices or hurt their competitors.

Corrupt Hiring Practices

Express 10 Minutes UK For all staff

Diligence in hiring new employees is no longer limited to education, experience and references.

IR35

Express 15 Minutes UK For all staff

IR35 rules have extended to apply to all medium-large enterprises.

Abuse of Position

Express 10 Minutes UK For all staff

Abuse of position is a type of fraud that employees can commit, sometimes inadvertently, when they use their position at the Company for their personal gain.

Legitimate Interest Assessments

Express 10 Minutes UK For all staff

When relying on legitimate interests as a legal basis for processing personal data, you are taking on additional responsibility for protecting people's rights and interests.

PDMR Dealing

Express 15 Minutes UK For all staff

Person Discharging Managerial Responsibilities regularly have access to inside information.

Preventing Radicalisation

Express 15 Minutes UK For all staff

Prevent is a UK initiative whose primary aim is stopping people from becoming terrorists or supporting terrorism.

Return to Work

Express 15 Minutes UK For all staff

The UK government has issued official guidance for working safely in offices in the wake of the Covid-19 pandemic.

Right to Work in the UK

Express 20 Minutes UK For all staff

There are two key laws that make it harder for people with no right to work in the UK to gain or retain employment.

To Pay or Not To Pay?

Express 10 Minutes UK For all staff

Small facilitation payments made to officials for expediting a permit or approval might seem harmless, but they are illegal and could land your employees in prison.

Managing Remote Workers

Express 15 Minutes UK For managers

Remote working is a type of flexible working that covers a range of agreements.

Money Laundering and Terrorist Financing Risks of Virtual Assets

Express 20 Minutes UK For all staff

Unlike fiat currency, virtual assets are not managed by any bank or government, leaving them vulnerable to several unique risks concerning money laundering and terrorist financing.

Accident Reporting and Investigation

In-depth 30 Minutes UK For all staff

Learn how to pinpoint incidents that need reporting, understand the depth of causes from immediate to root, differentiate active from latent failures, and confidently navigate the HSE's six-step accident investigation.

Asbestos

In-depth 25 Minutes UK For all staff

Educate your staff on the risks posed by asbestos, the controls your Company has in place, and what you should do to manage these risks and stay safe.

Control of Substances Hazardous to Health (COSHH)

In-depth 30 Minutes UK For all staff

Educate your staff on the risks of using hazardous substances as well as what they should do to prevent accidents and incidents when using them.

Electricity

In-depth 30 Minutes UK For all staff

Educate your staff on the controls your Company has in place and what they should do to stay safe and manage the risks associated with electricity and electrical devices.

FATCA and the CRS

In-depth 30 Minutes UK For all staff

FATCA requires financial institutions outside the USA to pass on information about individual and corporate customers who are US persons.

Financial Integrity

In-depth 30 Minutes UK For all staff

The integrity of financial reports is paramount for any company.

Fire Warden Training

In-depth 30 Minutes UK For all staff

Gain a comprehensive understanding of your role as a fire warden, which encompasses not only how to respond effectively in the event of a fire but also proactive measures to prevent such incidents from occurring.

Fraud Prevention for Managers

In-depth 40 Minutes UK For managers

The consequences of fraud are very serious for both companies and employees alike.

Intellectual Property Rights

In-depth 45 Minutes UK For all staff

A company's intellectual property is one of it's most valuable assets.

Ladders and Stepladders

In-depth 30 Minutes UK For all staff

Educate your staff on the controls that your Company has in place and what they should do to prevent accidents and incidents whenever they use ladders and/or stepladders at work.

Legionella

In-depth 20 Minutes UK For all staff

Educate your staff on the controls that your Company has in place and what they should do to prevent legionella.

Lone Working

In-depth 25 Minutes UK For all staff

Lone working offers greater flexibility, autonomy and creates a broader talent pool for businesses.

Managing Safely

In-depth 55 Minutes UK For managers

Managers need a deeper understanding of issues, systems and procedures to empower them to deal with the health and safety of their teams.

Mandatory Disclosure Rules (UK MDR)

In-depth 20 Minutes UK For all staff

The Mandatory Disclosure Rules (UK MDR) aim to help tackle offshore tax evasion and dissuade people from entering into arrangements designed to evade tax.

New and Expectant Mothers at Work

In-depth 15 Minutes UK For all staff

Being a new or expectant mother is an exciting time.

Noise

In-depth 25 Minutes UK For all staff

Educate your staff on the controls that your Company has in place and what they should do to prevent exposure to noise at work.

PCI Data Security Standard

In-depth 60 Minutes UK For all staff

PCI Data Security Standard (PCI-DSS) is the information security standard for organisations that process credit card payments.

Personal Protective Equipment (PPE)

In-depth 20 Minutes UK For all staff

Learn about the selection, use, legal requirements and maintenance of PPE to ensure workplace health and safety compliance.

Responsible Use of Artificial Intelligence

In-depth 35 Minutes UK For all staff

Companies are committed to ensuring the ethical and responsible use of AI technologies.

Violence and Aggression

In-depth 25 Minutes UK For all staff

Educate your staff on the controls your Company has in place and what they should do to safely manage situations with the risk of violence and aggression.

Work Equipment

In-depth 25 Minutes UK For all staff

Educate your staff on the controls that your Company has in place and what measures they should implement to reduce the risks when using equipment at work.

Working at Height

In-depth 30 Minutes UK For all staff

Educate your staff on the controls that your Company has in place and what they should do to prevent accidents and injuries whenever they work at height.

Work-related Stress

In-depth 25 Minutes UK For all staff

Educate your staff on the controls that your Company has in place and what they should do to prevent and manage stress in the workplace.

Understanding Failure to Prevent Fraud (FTPF)

In-depth 30 Minutes UK For all staff

Learn how the Failure to Prevent Fraud offence works, what it means for our Company, and how you can help reduce risk by recognising fraud and supporting prevention procedures.

Understanding Failure to Prevent Fraud (FTPF) for Managers

In-depth 35 Minutes UK For managers

Learn how the Failure to Prevent Fraud offence works, what it means for our Company, and how you, as a manager, can help reduce risk by recognising fraud and supporting prevention procedures.

Understanding Failure to Prevent Fraud (FTPF)

Refresher 20 Minutes UK For all staff

Refresh your understanding of how the Failure to Prevent Fraud offence works, what it means for our Company, and how you can help reduce risk by recognising fraud and supporting prevention procedures.

Equality and Diversity in the Workplace

Refresher 15 Minutes UK For all staff

Although you may feel that you treat people equally, sometimes your actions might be perceived differently by others and lead them to feel uncomfortable or discriminated against.

Modern Slavery

Refresher 10 Minutes UK For all staff

Modern slavery is a serious crime with harsh penalties.

Directive on Administrative Cooperation in the Field of Taxation (DAC6)

In-depth 35 Minutes UK For all staff

The EU Directive on Administrative Cooperation in the Field of Taxation (DAC6) covers cross-border arrangements.

Anti-Money Laundering [Non-financial services version]

Refresher 15 Minutes UK For all staff

To prevent the proceeds of crime from finding their way into the formal economy, most countries have extremely tough laws with severe penalties.

Preventing the Facilitation of Tax Evasion [Non-financial services version]

Refresher 15 Minutes UK For all staff

Tax laws don't just apply only to those who deal with calculating or managing taxes.

Employment Rights Act for Managers

In-depth 45 Minutes UK For managers

The Employment Rights Act (ERA) introduces wide-ranging reforms affecting how managers handle sickness absence, family leave, performance, conduct, contract changes, scheduling and workplace behaviour.

Your online partner in retail compliance

Stay audit-ready with a single source of truth

Assess progress, generate reports, and be confident your teams meet retail compliance requirements, all from one platform. The Skillcast Compliance Portal provides a central hub to streamline retail compliance management, track staff knowledge retention, and monitor adherence to retail regulations and industry standards.

Simplify compliance with automated tools

Managing retail compliance training across multiple roles and locations can be complex and time-consuming. The Skillcast Compliance Portal automates routine tasks, from follow-ups to tracking CPD-accredited e-learning completion, helping your business stay on top of retail compliance obligations while reducing administrative workload.

Drive engagement and prove compliance

Engage retail staff with innovative compliance training that improves knowledge retention and competency, from bite-sized learning to interactive assessments. Gain a clear, organisation-wide view of retail compliance training progress, helping you demonstrate that your teams are confidently meeting regulatory and retail industry compliance requirements.

Trusted for 25 years, recognised with award‑winning service for the last sevenTrusted for 25 years, recognised with award‑winning service for the last seven by Feefo's platinum trusted service award

Seven years of award-winning service

Have confidence in your compliance programme, supported by a provider trusted by organisations across regulated industries
Spend less time resolving issues and more time driving value, with award-winning, responsive support when regulations change or challenges arise
Ensure stronger assurance for regulators and stakeholders with a market-recognised, award-winning solution that demonstrates due diligence and quality

Start your trial Discover the Skillcast Portal

Get started with Skillcast

Book your demo today or find out more about our available plans.

Standard plan:

Ideal for organisations wanting a branded, flexible and fully-managed compliance training platform.

Explore the plan

Recommended

Enhanced plan:

Designed for firms wanting to elevate compliance learning, making it more personal, engaging and efficient.

Explore the plan

Premium plan:

Built for organisations that want a fully integrated, automated compliance platform to simplify compliance at scale.

Explore the plan

Why Skillcast?

1,700,000+ users

We’ve helped over 1.7 million learners from 1,400 companies navigate the complexities of compliance.

400+ courses

With over 400 courses and 8,500+ minutes of e-learning available, you can be sure you’ll access learning relevant to your industry.

Find a course

Download the brochure

Data security

Accreditations include:

CyberEssentials
CyberEssentials+
SOCII
ISO27001

Learn more about our accreditations

Start your compliance e-learning journey with a free trial

With this no-obligation free trial you'll have access to our libraries and compliance platform.

Ready to start? Complete the form, and a member of the Skillcast team will be in touch with further details on how your trial works, what's included, and more.

Feefo Customer Rating ★★★★★ 4.9/5

Your questions, answered

Compliance Portal

Common FAQs

How do I know if a compliance platform will actually engage employees?

Look for platforms with interactive training, gamification, and feedback tools. Employee experience should be part of the demo and trial process.

Are gamification features really effective in compliance training?

Yes, when used well, gamification features tap into motivation, encourage friendly competition, and make compliance feel less like a chore.

What should I consider if my workforce is remote or global?

Choose a platform with mobile access, multilingual support, and flexible delivery methods (e.g., microlearning, video, e-learning modules).

How do I get leadership buy-in for a more engagement-focused compliance platform?

Show the ROI - this is something that is hard to argue with. Engaged employees complete training faster, retain knowledge longer, and reduce compliance risks.

How long does it take to implement a new compliance platform?

It depends on the company size and complexity. Many platforms offer phased rollouts or pilot programmes to minimise disruption.

What’s the biggest mistake organisations make when choosing a compliance platform?

Focusing only on meeting regulatory requirements without considering usability or employee experience which leads to low adoption and, essentially, a wasted investment.

Who needs a compliance software solution?

Any business that operates under regulatory requirements (for example, healthcare, manufacturing or finance), or ones that want to reduce risk and improve oversight.

Are Skillcast courses SCORM-compliant?

Yes. This means they can be delivered via the Skillcast Portal or any other SCORM-compliant Learning Management System.

What other tools are needed beyond training?

A comprehensive compliance solution often needs more than just training. Alongside e-learning, tools such as declarations, surveys and registers that track compliance tasks are usually essential. Skillcast provides full support to help you set up these additional tools.

Is our training content still compliant with the latest legislation?

You can check the latest course content updates in our library updates page: https://www.skillcast.com/compliance-course-library-updates
For major legislative changes, we:
- Send you email alerts to ensure you are notified
- Offer you a free trial of newly created or updated content
- Host webinars with compliance experts to explain the changes and how our training supports your ongoing compliance

Can you translate our content into other languages?

Yes, we offer translations in a wide range of languages. Let us know your needs, and we’ll confirm availability or work with you to plan translations for your selected modules.

What file types are supported by the Skillcast system?

Features	Supported file types and details
File Exchange	File types: PDF, Excel spreadsheets, Word documents, SCORM and xAPI files, and compressed zip files. Max file size: Default is 1GB, can be increased to a max of 2GB
SCORM files	Versions: SCORM 1.2, SCORM 1.2 for Moodle, SCORM 2004 2nd, 3rd and 4th Edition. Max file size: 1024MB
xAPI file	Max file size: 2GB
Videos	File types: MP4 or MOV. Videos must be optimised, with a max file size of 100MB. If the file is bigger, our Design Team can help
Images	File types: jpg, png and gif. The file size should ideally be 100KB, but it can be up to 250KB
CPD evidence	File types: Word, PDF, Excel and CSV. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB
Policy documents	PDF or Word File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB
Offline activities evidence	File types: PDF, DOC, DOCX, XLS, XLSX, CSV, PNG, GIF, JPEG, JPG, PPTX and MSG. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB
Client logo files	File types provided by client: EPS, PDF, AI and SVG
Registers	PDF, DOC, DOCX, XLS, XLSX, CSV, PPT, PPTX, POT, PPA, PPS, JPG, JPEG, PJEPG, PNG, BMP, GIF, MP4, MOV, WMV, CPTX, CP, TXT, ZIP and MSG files
Declarations	JPG, JPEG, PNG, GIF, XLS and XLSX files

What is Aida and how does it ensure reliable answers?

Aida is an AI tutor embedded in courses that allows learners to ask questions at any point during learning. It draws exclusively on content that has been vetted and curated by your organisation, including course materials, internal policies, approved web resources, and regulator sites. This curated approach ensures answers reflect accurate, organisation‑specific guidance.

Can administrators see what questions are asked and how Aida responds?

Yes. Reporting includes both the questions asked and Aida’s responses. For meaningful insight, questions are also categorised by topic (e.g., records management, gifts and hospitality) to reveal trends. All reporting is anonymised by default to encourage open, non‑threatening inquiry. To protect assessment integrity, Aida is disabled during assessments and is only available during the learning components of a course.

Retail Compliance Management Hub

Streamline compliance training with RoSPA-assured and CPD-accredited e-learning designed for the retail industry

Who's this for?

Build confidence in your compliance

Data Protection and GDPR

ESG Compliance

Fraud Prevention

Health and Safety

Retail compliance challenges

Keeping up with evolving retail compliance regulations

Delivering consistent retail compliance training across an organisation

Low engagement with retail compliance training

Trusted by 1,400+ companies to simplify compliance across the UK and EU

Retail compliance e-learning courses

Anti-Bribery and Corruption Training

Data Protection Compliance Training Course

Preventing Sexual Harassment Training Course

Equality and Diversity E-learning Course

Anti-Money Laundering and Counter-Terrorist Financing E-learning Course

Information Security Compliance Training Course

Modern Slavery Compliance Training Course

Fraud Prevention E-learning Course

Anti-Money Laundering [Financial services version]

Whistleblowing Compliance E-Learning Course

Data Protection

Cybersecurity Compliance Training Course

Bribery Prevention Refresher Course

Market Abuse Compliance E-Learning Course

Working Safely Compliance Training Course

Preventing the Facilitation of Tax Evasion

Financial Sanctions Compliance E-Learning Course

Bribery Prevention Compliance E-learning Course

Phishing

Conflicts of Interest Compliance E-Learning Course

Fire Safety Compliance E-Learning Course

Financial Crime Prevention E-Learning Course for Staff

Harassment in the Workplace

Preventing the Facilitation of Tax Evasion [Financial services version]

Healthy Working

Gifts and Hospitality

Code of Conduct

Digital Operational Resilience Act (DORA)

Suspicious Activity Reporting

Mental Health at Work

Market Abuse Regulation

Business Ethics and Integrity

Economic Sanctions

Information Security

Fraud Prevention

Whistleblowing

Unconscious Bias

Embargoes and Sanctions

Environmental Awareness

Responsible Use of Social Media

Manual Handling

Electronic Communications

Competition Law

Working Safely

Customer Due Diligence

Safeguarding the Vulnerable

Working Remotely

Preventing Sexual Harassment for Managers

Unconscious Bias for Managers

Tipping Off

DSE

Anti-Competitive Agreements

Display Screen Equipment (DSE)

Equality and Diversity for Managers

Records Management

Slips and Trips

Healthy Working

Speak Up

Counter Terrorist Financing

Hybrid Working

Mental Health at Work for Managers

Privacy and Electronic Communications Regulations (PECR)

First Aid Awareness

Menopause Awareness

General Office Hygiene

Driving at Work