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Showcase: From tick-box training to tailored learning with AI

Build real confidence in supporting vulnerable customers

4 November | 12pm | 20 minutes

Protecting vulnerable customers takes more than generic training. Your people need learning that reflects their role, answers the questions they actually face, and gives them guidance they can use in the moment.


Join our live demo to see how Aida, Skillcast’s purpose-built AI assistant for compliance learning, helps you deliver vulnerable customer training that sticks, shaped around your organisation’s risks, processes and customers.
Ask Aida. Get Answers. (1280 x 720 px)

What we'll demonstrate

Using Vulnerable Customers as a practical example, we'll show how Skillcast's AI capabilities help transform compliance training from a one-size-fits-all course into a more relevant, supportive and actionable learning experience.

Whether you're reviewing your Consumer Duty programme or looking to improve compliance learning more broadly, this session will show how AI can help make training more effective.

You'll see how teams can:

  • Tailor training content using simple typed or voice prompts
  • Adapt learning to reflect your firm's policies, procedures and customer scenarios
  • Provide learners with instant, contextual answers when they need support
  • Improve engagement and understanding beyond standard compliance training
  • Deliver a more personalised learning experience while maintaining human oversight

 

Speakers

 

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Danny Ambrose

Manager New Client Sales

Danny has held various commercially focused roles in Risk and Regulatory Compliance.  Working with global businesses, Danny is experienced in engaging with clients to implement Compliance technologies to reduce risk and improve employee conduct. 
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Simon Truckle

Director of Learning Solutions

Simon began his career as a teacher and has been working within online learning for over 20 years.  He specialises in advising companies on the best way to maximise their return on learning.  He is a published author and has written many blogs on learning and compliance, focused on helping clients develop practical learning strategies that work.

Register for the webinar

Complete the form to see how effective training can help your organisation better support vulnerable customers and meet Consumer Duty expectations.
 
Register to attend