Skillcast Compliance Portal

Your questions, answered

Learning Management System

Remote Services

Integration

Common FAQs

Learning Management System Remote Services Integration Common FAQs

Is our training content still compliant with the latest legislation?

• You can check the latest course content updates in our library updates page: https://www.skillcast.com/compliance-course-library-updates
• For major legislative changes, we:
  • Send you email alerts to ensure you are notified
  • Offer you a free trial of newly created or updated content
  • Host webinars with compliance experts to explain the changes and how our training supports your ongoing compliance

What formats do you support for remote delivery?

We provide content packages in SCORM 1.2, SCORM 2004 (2nd, 3rd and 4th edition) and xAPI formats, which are compatible with most LMS platforms.

Can we request bespoke modules on top of the standard library?

Yes, we offer bespoke content development as an additional service. If you need a course specific to your organisation’s policies or procedures, we can help create it from scratch or adapt existing content.

Can you translate our content into other languages?

Yes, we offer translations in a wide range of languages. Let us know your needs, and we’ll confirm availability or work with you to plan translations for your selected modules.

What’s the best compliance training platform for integrating with an existing talent management system?

Our built-in LMS that enables you to deliver training while offering an AI-powered digital learning assistant, reporting, and compliance tools. It can be integrated with an existing LMS and complies with SCORM, so you can also offer remote e-learning programmes to your employees.

Does your compliance platform integrate with Salesforce for employee compliance tracking?

Yes – we are able to integrate with Salesforce using the built-in Salesforce REST API for user provisioning, so employee data can be synced, enabling them to be added to the system or removed automatically. They can then access their assigned training modules or courses based on their job role. Find out how to configure user provisioning from Salesforce to Skillcast.

Does your compliance platform support integration with an employee engagement platform?

With our compliance platform you can integrate with employee engagement tools; in fact, one of its integration partners is Slack, a messaging and collaboration platform. You could send automated compliance training reminders or notifications, or communicate with employees two-way via Skillcast.

Why is compliance software integration important?

It improves accuracy, ensures real-time compliance tracking, reduces manual work and supports audit readiness.

Is integration secure?

Yes, most compliance software solutions leverage encryption, access controls and audit trails, meeting regulatory standards and protecting sensitive data.

How long does integration take?

Simple projects may take a few weeks, while enterprise-wide ones can take several months.

Are Skillcast courses SCORM-compliant?

Yes. This means they can be delivered via the Skillcast Portal or any other SCORM-compliant Learning Management System.

What other tools are needed beyond training?

A comprehensive compliance solution often needs more than just training. Alongside e-learning, tools such as declarations, surveys and registers that track compliance tasks are usually essential. Skillcast provides full support to help you set up these additional tools.

Is our training content still compliant with the latest legislation?

• You can check the latest course content updates in our library updates page: https://www.skillcast.com/compliance-course-library-updates
• For major legislative changes, we:
  • Send you email alerts to ensure you are notified
  • Offer you a free trial of newly created or updated content
  • Host webinars with compliance experts to explain the changes and how our training supports your ongoing compliance

Can you translate our content into other languages?

Yes, we offer translations in a wide range of languages. Let us know your needs, and we’ll confirm availability or work with you to plan translations for your selected modules.

What file types are supported by the Skillcast system?

Features	Supported file types and details
File Exchange	File types: PDF, Excel spreadsheets, Word documents, SCORM and xAPI files, and compressed zip files. Max file size: Default is 1GB, can be increased to a max of 2GB
SCORM files	Versions: SCORM 1.2, SCORM 1.2 for Moodle, SCORM 2004 2nd, 3rd and 4th Edition. Max file size: 1024MB
xAPI file	Max file size: 2GB
Videos	File types: MP4 or MOV. Videos must be optimised, with a max file size of 100MB. If the file is bigger, our Design Team can help
Images	File types: jpg, png and gif. The file size should ideally be 100KB, but it can be up to 250KB
CPD evidence	File types: Word, PDF, Excel and CSV. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB
Policy documents	PDF or Word File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB
Offline activities evidence	File types: PDF, DOC, DOCX, XLS, XLSX, CSV, PNG, GIF, JPEG, JPG, PPTX and MSG. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB
Client logo files	File types provided by client: EPS, PDF, AI and SVG
Registers	PDF, DOC, DOCX, XLS, XLSX, CSV, PPT, PPTX, POT, PPA, PPS, JPG, JPEG, PJEPG, PNG, BMP, GIF, MP4, MOV, WMV, CPTX, CP, TXT, ZIP and MSG files
Declarations	JPG, JPEG, PNG, GIF, XLS and XLSX files

 

What is Aida and how does it ensure reliable answers?

 Aida is an AI tutor embedded in courses that allows learners to ask questions at any point during learning. It draws exclusively on content that has been vetted and curated by your organisation, including course materials, internal policies, approved web resources, and regulator sites. This curated approach ensures answers reflect accurate, organisation‑specific guidance. 

Can administrators see what questions are asked and how Aida responds?

Yes. Reporting includes both the questions asked and Aida’s responses. For meaningful insight, questions are also categorised by topic (e.g., records management, gifts and hospitality) to reveal trends. All reporting is anonymised by default to encourage open, non‑threatening inquiry. To protect assessment integrity, Aida is disabled during assessments and is only available during the learning components of a course.