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Identity Crime

Identity theft involves criminals obtaining and misusing someone's personal data to commit fraud. It can happen to anyone, including your employees, suppliers and customers.

This type of fraud makes up most of all fraud recorded on the National Fraud Database. One of the main reasons for this is the availability of large quantities of personal details online.

Our Identify Theft Training Course will help your employees prevent this crime by understanding how it works and what to do if they spot the tell-tale signs.

Start your trial Course details
  • 20 Minutes
  • All staff
  • Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.

Learning objectives

  • Explain identity theft and its consequences
  • Understand identity-theft risks and red flags
  • Recognise the signs of identity theft
  • Know how to proceed if you suspect identity theft

    What can you expect your employees to learn?

Introduction

What is identity theft?

  • Types of identity crime

How identity theft occurs

  • Identity crime: A real threat

Best practice for preventing identity theft

  • You make the call: Could it be identity theft?

Scenario: A customer calls

  • Scenario: The caller dupes Kate
  • Increase in cases of identity theft
  • Scenario: After the theft
  • Scenario: Account takeover
  • Scenario: The debit card

Reporting & whistleblowing

Summary

Affirmation

Assessment

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Your questions, answered

Fraud Prevention

Common FAQs

How can I ensure employees are aware of our Fraud Prevention policies and procedures? 

Our Policy Hub makes it easy to distribute your Fraud Prevention policies to all employees and track their acknowledgement. You can set up automated reminders to ensure that employees review and agree to comply with these policies, providing a clear record of engagement to support compliance.

How can employees report suspicions of fraud anonymously?

Our Whistleblowing Register provides a secure and anonymous platform for employees to report any suspicions of fraud. This tool ensures that employees can raise concerns without fear of retaliation, allowing your organisation to address potential issues promptly and transparently.

Are Skillcast courses SCORM-compliant?

Yes. This means they can be delivered via the Skillcast Portal or any other SCORM-compliant Learning Management System.

What other tools are needed beyond training?

A comprehensive compliance solution often needs more than just training. Alongside e-learning, tools like declarations, surveys, and registers that track compliance tasks are usually essential. Skillcast provides full support to help you set up these additional tools.

Can users only view the courses assigned to them?

Yes. Users can view all the courses in the portal that have been assigned to them as either mandatory or optional. Courses that are mandatory will have a deadline shown.

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