How to Promote Equality & Diversity in the Workplace

Posted by

Lynne Callister

on 28 Jan 2021

7 Tips to Promote Equality & End Workplace Discrimination

Workplace discrimination remains a major concern for UK businesses. To help, we have some tips to help you promote equality and diversity in your organisation.

Under the Equality Act 2010, employers have a responsibility to protect their workers from any form of harassment, discrimination and bullying in the workplace. However, we know that workplace discrimination is still a major concern - across all industry sectors.

Key equality & diversity statistics

Research in 2020 by global HR and payroll firm ADP shows that over a quarter of UK workers have experienced discrimination. Worse still, over two thirds would feel uncomfortable raising a claim if it occurred. It seems prejudice towards gender, age and race, and age is still commonplace in UK businesses. However, when challenged, it does result in substantial fines.

A major study by the TUC found extremely high levels of sexual harassment (68%) were experienced by LGBT workers, with 1 in 8 LGBT women reporting serious sexual assault or rape. More worrying still is the finding that most (66%) did not report the incident to their employer for fear of being "outed" at work.

Trends in discrimination tribunals

Cases heard by a tribunal alleging disability discrimination — which covers physical or mental health — jumped by 20% to 7700 in 2020 versus 2019.

Employment law experts suggest workplace stress is driving up these claims, with individuals more willing to bring claims related to mental health issues caused by discrimination.

Clearly, workplace discrimination should never be tolerated. And with an increased focus on equality brought about like the #metoo and #timesup movements, organisations really should be doing all they can to promote equality.

"We should be willing to consider placing as much importance on protecting people’s safety and their well-being at work as we do on their data and on preventing money laundering through businesses."

Clare Murray, City Employment Lawyer

With public bodies also having a specific Public Sector Equality Duty, companies must be proactive in providing both general equality training and specific courses focussing on individual areas like sexual harassment.

Free Equality Training for Managers

Tips for promoting equality & diversity

1. Identify & prevent unconscious bias

We all have unconscious biases. If we don't acknowledge this about ourselves, then how can we tackle it?

To become aware of your own biases, take an Implicit Association Test (IAT). Pay particular attention to bias relating to the 9 protected characteristics (e.g. age, disability, gender reassignment, marriage, pregnancy, race, religion, gender and sexual orientation) as this is discrimination.

2. Put equality policies in place

Everyone should be treated fairly in all day-to-day activities and work-related decisions (recruitment, training, promotion, allocating work, pay, etc.). We should be embracing people's differences, as a more diverse workforce is more profitable too. 

Everyone must be treated fairly in all day-to-day activities and work-related decisions (recruitment, training, promotion, allocating work, pay, etc.). But we should go further still. Diversity and Inclusion expert Verna Myers put it best, "Diversity is being invited to the party; inclusion is being asked to dance". Embrace people's differences.

3. Mind your language

Check that all your communications are free of discriminatory and sexist language. Careless or sloppy language and stereotyping, however unintentional, can create a perception of inequality and make people feel vulnerable.

4. Use objective criteria

When recruiting, training and promoting, ensure you have clear, objective criteria to ensure that you always make decisions based on merit and aren't influenced by bias. Encourage group decision-making or conduct audits if there is a concern about a particular team, manager or business unit.

Free Promoting Equality Training Presentation

5. Be proactive

Don't slavishly follow the rules if you think they are wrong, create unintentional bias or lead to some groups being treated less favourably than others. Instead, work to get them changed. If no one steps up to change the status quo, these unconscious biases will continue to dictate our workplaces.

According to The Independent, the good news is that Generation Z (the under 25s) are twice as likely as older generations to challenge norms and promote inclusion.

"There's a new glass ceiling and it has remained unseen, but it seems Generation Z have better eyesight - they can see it [inequality] and they want to smash it."

Debbie Klein, Group Chief Marketing & Corporate Affairs Officer, Sky

Empower your employees to call discriminatory behaviour or practices.

6. Get advice if needed

Your HR or Legal & Compliance departments will be able to offer sound advice on how to avoid unconscious bias or discrimination when making complex decisions such as terminating contracts or making people redundant to ensure that the rules are followed correctly.

7. Watch out for indirect discrimination

Make sure that your company policies don't inadvertently put certain groups at a disadvantage. For example, a requirement to be 'clean-cut' could discriminate against anyone who wears their hair long for religious reasons.

Conversely, don't pretend you have not noticed harassment by a predatory manager because "it's just banter" or "he doesn't mean anything by it". It has the potential to damage your reputation forever.

Finally, workplace equality isn't just about implementing procedures to stop workplace discrimination. That's the easy bit. We also have to actively promote equality and inclusion, ensuring people are free to focus on what matters most - making our company the best it can be.

Promoting Equality Training for Managers

Want to learn more about Equality & Diversity?

If you'd like to stay up to date with equality best practices, industry insights and key trends across regulatory compliance, digital learning, EdTech, and RegTech news, subscribe to Skillcast Compliance Bulletin.

To help you navigate the compliance landscape, we have collated searchable glossaries of key terms and definitions across complex topics, including GDPR, Equality, Financial Crime and SMCR. We also regularly report key learnings from recent discrimination cases.

You can follow our ongoing YouGov research into compliance issues, attitudes and risk perceptions in the UK workplace through our Compliance Insights blogs.

And if you're looking for a compliance training solution, why not visit our Compliance Essentials Course Library.

Last but not least, we have 70+ free compliance training aids, including assessments, best practice guides, checklists, desk-aids, eBooks, games, handouts, posters, training presentations and even e-learning modules!

If you've any questions or concerns about compliance or e-learning, please get in touch.

We are happy to help!

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