Ethical Standards in Insurance & Investment Training Course

The FCA is expecting a significant shift in the ethical culture of insurers following the application of the Senior Managers and Certification Regime (SM&CR) to insurers in 2018.

The intent behind creating an ethical business culture is to aim to do the right thing all the time as a matter of course.

This course will educate your employees on the fundamental responsibilities of professionals working in the insurance sector, including the ones they have towards your Company as their employer, as well as customers and third parties.

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About this Course

Available as part of our Insurance Course Library.

Learning Objectives

This course will prepare your employees to:

Understand the importance of maintaining ethical standards
Know your fundamental responsibilities: honesty and integrity, avoiding plagiarising, avoiding inappropriate use of confidential information
Know your responsibilities to the Firm: disclosure of conflicts, responsibilities of supervisors, observing policies regarding personal account dealing, email and Internet access, not misrepresenting yourself or the Firm
Know your responsibilities to your clients: independence and objectivity, properly preparing research reports, fulfilling fiduciary duties, fair dealing and preserving confidentiality

Course Outline

Introduction

The importance of ethical conduct

Statement of ethical conduct

- Exercise: Statement of ethical conduct

Inside information

- Exercise: Confidential information
- Sunita
- Competitive advantage

Financial crime

- Exercise: Fraud
- Bribery and Corruption

Plagiarism

- Exercise: Plagiarism

Certification

Conflicts of interest

- Exercise: Outside Employment
- Exercise: Gifts and entertainment
- Exercise: Disclosure of conflicts

Responsibilities of supervisors

- Exercise: Responsibilities of supervisors

Email Access

Social Media

Prohibition against misrepresentation

- Exercise: Misrepresentation

Independence and objectivity

- Exercise: Independence and objectivity

Preparation of research reports

Fiduciary duties

- Exercise: Fiduciary duties

Investment recommendations & actions

- Exercise: Fiduciary duties

Priority of transactions

Fiduciary duties

- Exercise: Fair dealing

Confidentiality

- Exercise: Confidentiality

Summary

Affirmation

Assessment

Course Specifications

Structure

Approximately 45-minute long e-learning course followed by a 10-question assessment.

Audience

Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.

Design

SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.

Compatibility

All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.