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FCA compliance courses

Skillcast is the leading supplier of compliance e-learning to the UK financial services sector. We offer the most comprehensive library of e-learning courses to train your staff on Financial Conduct Authority (FCA) regulations.

We have over 60 modules on everything from high-level standards, conduct of business standards for all sectors (banking, investments, and mortgage) to thematic topics, such as conduct risk, treating customers fairly.

Our library of FCA compliance courses also includes a full set of training covering the SM&CR.

Visit our SM&CR Course Library

 
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AIFM Regulations

AIFM Regulations

Accredited for CPD

Learn about the FCA regulations for Alternative Investment Fund Managers in the UK - based on the EU's Alternative Investment Fund Managers Directive (AIFMD).

[Duration: 20 min]

BCOBS - Distance Communications

BCOBS - Distance Communications

Accredited for CPD

Learn about the FCA's conduct of business rules for the retail banking business using distance communications.

[Duration: 15 min]

BCOBS - General Standards

BCOBS - General Standards

Accredited for CPD

Learn about the FCA's conduct of business rules that apply to retail banking businesses in the UK.

[Duration: 25 min]

Benchmark Code of Conduct

Benchmark Code of Conduct

Accredited for CPD

Following the LIBOR and Forex fixing scandals, regulators are focussing keenly on the production of these benchmarks. Learn about the rules governing the conduct of those involved in the setting of benchmarks.

[Duration: 35 min]

CASS - Client Money and Client Assets

CASS - Client Money and Client Assets

Accredited for CPD

Learn about the FCA's rules for the administration of client assets and client money, including the requirements to segregate and safeguard these assets.

[Duration: 25 min]

CeMAP Competency Refresher

CeMAP Competency Refresher

Accredited for CPD

Refresh your understanding of the key aspects of the Certificate in Mortgage Advice and Practice (CeMAP®).

[Duration: 75 min]

COBS - Appropriateness

COBS - Appropriateness

Accredited for CPD

Learn about the appropriateness test required under the FCA's conduct of business rules for advising or dealing with customers in relation to investments on an execution-only basis.

[Duration: 20 min]

COBS - Client Categorisation

COBS - Client Categorisation

Accredited for CPD

Learn about the FCA's conduct of business rules for client categorisation in the investment business.

[Duration: 20 min]

COBS - Client Communications

COBS - Client Communications

Accredited for CPD

Learn about the FCA's conduct of business rules for client communications - eg real-time and non-real-time promotions - in the investment business.

[Duration: 20 min]

COBS - Dealing and Managing

COBS - Dealing and Managing

Accredited for CPD

Learn about the FCA's conduct of business rules for dealing and managing in the investment business.

[Duration: 20 min]

COBS - Suitability

COBS - Suitability

Accredited for CPD

Learn about the suitability test required under the FCA's conduct of business rules for advising or dealing with customers in relation to investments on a discretionary basis

[Duration: 20 min]

Complaints Handling

Complaints Handling

Accredited for CPD

Learn how to receive and handle complaints from retail clients in the financial services sector.

[Duration: 20 min]

Complaints Handling for Managers

Complaints Handling for Managers

Accredited for CPD

Learn how to receive and handle complaints from retail clients in the financial services sector.

[Duration: 20 min]

Complaints Handling in the Mortgage Market

Complaints Handling in the Mortgage Market

Accredited for CPD

Dealing with customer complaints in the mortgage business is itself regulated. Learn the procedures and best practice for complaints handling.

[Duration 30 min]

CONC - Consumer Credit Sourcebook

CONC - Consumer Credit Sourcebook

Accredited for CPD

Get an overview of the FCA's conduct of business rules for consumer credit firms.

[Duration: 40 min]

Conduct Risk

Conduct Risk

Accredited for CPD

Conduct Risk covers how we conduct ourselves, from the way we treat our customers, how we incentivise staff, how we deal with conflicts of interest, how we develop products and how we sell them. Find out the risks we face in our business and how we manage them.

[Duration: 60 min]

Conflicts of Interest in Asset Management

Conflicts of Interest in Asset Management

Accredited for CPD

Conflicts of interest in the asset management business are a key area of concern for the FCA. Management of these conflicts is also important to keep the trust of our customers. Find out how these conflicts arise and how they should be managed.

[Duration: 30 min]

Ethical Standards in Finance and Investment

Ethical Standards in Finance and Investment

Accredited for CPD

Learn about the fundamental responsibilities of professionals working in financial services, including those to their employer, customers and third parties.

[Duration: 45 min]

ICOBS - Cancellation and Claims

ICOBS - Cancellation and Claims

Accredited for CPD

Learn about the FCA's conduct of business rules for cancellation and claims that apply to the insurance business.

[Duration: 15 min]

ICOBS - Distance Communications

ICOBS - Distance Communications

Accredited for CPD

Learn about the FCA's conduct of business rules for dealing using distance communications in the insurance business.

[Duration: 20 min]

ICOBS - General Matters

ICOBS - General Matters

Accredited for CPD

Learn about the FCA's general conduct of business rules in the insurance business.

[Duration: 20 min]

ICOBS - Providing Information and Advising

ICOBS - Providing Information and Advising

Accredited for CPD

Learn about the FCA's conduct of business rules for providing information and advising in the insurance business.

[Duration: 20 min]

Information Barriers

Information Barriers

Accredited for CPD

Learn how information barriers are used to control the flow of confidential and inside information within the Firm to meet regulatory requirements and manage potential conflicts of interests.

[Duration: 30 min]

Introduction to UK Financial Regulation

Introduction to UK Financial Regulation

Accredited for CPD

Learn about the impact of the FCA's regulations on the consumer credit business, including conduct rules and the requirements for treating customers fairly.

[Duration: 75 min]

Markets in Financial Instruments Directive II (MiFID II)

Markets in Financial Instruments Directive II (MiFID II)

Accredited for CPD

MiFID II represents a fundamental change the regulation of investment business and financial instruments in the EU. Learn about how it impacts our business from research and suitability checks to trading and disclosures.

[Duration: 25 min]

MCOB - Advising and Selling

MCOB - Advising and Selling

Accredited for CPD

Learn about the FCA's conduct of business rules that apply to advising and selling in the home finance business.

[Duration: 20 min]

MCOB - APRC, Shortfalls and Charges

MCOB - APRC, Shortfalls and Charges

Accredited for CPD

Learn about the FCA's conduct of business rules that apply to the calculation of APRC, shortfalls and charges in the home finance business.

[Duration: 20 min]

MCOB - Disclosures

MCOB - Disclosures

Accredited for CPD

Learn about the FCA's conduct of business rules regarding the required pre and post-sale disclosures in the home finance business.

[Duration: 20 min]

MCOB - Equity Release

MCOB - Equity Release

Accredited for CPD

Learn about the FCA's conduct of business rules that apply to equity release contracts in the home finance business.

[Duration: 30 min]

MCOB - Financial Promotions

MCOB - Financial Promotions

Accredited for CPD

Learn about the FCA's conduct of business rules that apply to financial promotions in the home finance business.

[Duration: 30 min]

MCOB - General Standards

MCOB - General Standards

Accredited for CPD

Learn about the FCA's general conduct of business rules that apply in the home finance business.

[Duration: 25 min]

Mortgage Credit Directive

Mortgage Credit Directive

Accredited for CPD

The EU Mortgage Credit Directive impacts businesses dealing in first charge, second charge and buy-to-let mortgages. Learn about the documentation and procedural requirements of this regulation.

[Duration: 25 min]

Mortgage Market Review

Mortgage Market Review

Accredited for CPD

Learn about how the FCA has reformed the mortgage market with new affordability and responsible lending rules, distinction between advice and execution-only sales, and professional standards.

[Duration: 135 min]

Packaged Retail and Insurance-based Investment Products (PRIIPs) Regulation

Packaged Retail and Insurance-based Investment Products (PRIIPs) Regulation

Accredited for CPD

The Packaged Retail and Insurance-based Investment Products (PRIIPs) Regulation has applied since 1 January 2018. Review the key points of the PRIIPs regulation including the production and delivery of mandatory key information to retail investors.

[Duration: 45 min]

Payment Services Regulations

Payment Services Regulations

Accredited for CPD

Learn about the FCA's regulations that apply to payment services businesses.

[Duration: 25 min]

Personal Conflicts of Interest

Personal Conflicts of Interest

Accredited for CPD

Individuals working in regulated businesses must manage conflicts of interest with their employers or customers that arise out of their personal investments, outside business interests, and gifts and entertainment. Learn to recognise and deal with such conflicts of interest.

[Duration: 25 min]

Principles for Businesses

Principles for Businesses

Accredited for CPD

Learn about the FCA's 11 Principles for Businesses that apply to financial firms in the UK.

[Duration: 20 min]

Prudential Regulation

Prudential Regulation

Accredited for CPD

Get an overview of the Prudential Standards for financial businesses in the UK.

[Duration: 25 min]

Responsible Lending and Affordability

Responsible Lending and Affordability

Accredited for CPD

Learn about the FCA's responsible lending and affordability rules for the home finance business in the UK.

[Duration: 60 min]

Retail Distribution Review

Retail Distribution Review

Accredited for CPD

Learn about the FCA's Retail Distribution Review (RDR) for the financial advice business in the UK.

[Duration: 35 min]

SEC Rule 15a-6

SEC Rule 15a-6

Accredited for CPD

The purpose of this course is to provide non-US employees of the Bank with an overview of the exemptions afforded by this Rule in doing business in the US.

[Duration: 20 min]

Senior Management Arrangements Systems & Controls

Senior Management Arrangements Systems & Controls

Accredited for CPD

Learn about the responsibilities of senior managers under the FCA's systems and controls regime for financial services firms in the UK.

[Duration: 20 min]

Training and Competence

Training and Competence

Accredited for CPD

Learn about the FCA's rules for training and competence of staff in the financial services business.

[Duration: 35 min]

Treating Customers Fairly

Treating Customers Fairly

Accredited for CPD

Learn about the FCA's requirements for Treating Customers Fairly (TCF) and managing Conduct Risk.

[Duration: 40 min]

UCITS

UCITS

Accredited for CPD

The UCITS directives provide the regulatory framework for investment funds across the EU with high levels of investor protection that make these funds so attractive to investors. Learn about the rule changes arising from the latest directive - UCITS V.

[Duration:30min]

Whistleblowing for Managers (FS)

Whistleblowing for Managers (FS)

Accredited for CPD

Learn about the value of whistleblowing, your duty to blow the whistle when appropriate and how you will be protected for doing so, and your duty in relation to our Whistleblowing Policy.

[Duration: 30 min]

Whistleblowing in Financial Services

Whistleblowing in Financial Services

Accredited for CPD

Whistleblowing on internal malpractices and external threats is extremely important for the functioning and survival of our company. Learn about your responsibility to blow the whistle and the protection given to whistleblowers.

[Duration: 15 min]