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    FCA compliance courses

    Skillcast is the leading supplier of compliance e-learning to the UK financial services sector. We offer the most comprehensive library of e-learning courses to train your staff on FCA regulations, with over 60 modules on everything from high-level standards, conduct of business standards for all sectors (banking, investments, and mortgage) and SMCR, to thematic topics, such as conduct risk, treating customers fairly.

     
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    AIFM Regulations

    AIFM Regulations

    Accredited for CPD

    Learn about the FCA regulations for Alternative Investment Fund Managers in the UK. [Duration: 20 min]

    Approved Persons

    Approved Persons

    Accredited for CPD

    Learn about what it takes to be an Approved Person under the FCA's regulatory regime, what their role is and the Principles that they are expected to adhere to. [Duration: 40 min]

    BCOBS - Distance Communications

    BCOBS - Distance Communications

    Accredited for CPD

    Learn about the FCA's conduct of business rules for the retail banking business using distance communications. [Duration: 15 min]

    BCOBS - General Standards

    BCOBS - General Standards

    Accredited for CPD

    Learn about the FCA's conduct of business rules that apply to retail banking businesses in the UK. [Duration: 25 min]

    Benchmark Code of Conduct

    Benchmark Code of Conduct

    Accredited for CPD

    Following the LIBOR and Forex fixing scandals, regulators are focussing keenly on the production of these benchmarks. Learn about the rules governing the conduct of those involved in the setting of benchmarks.[Duration: 35 min]

    CASS - Client Money and Client Assets

    CASS - Client Money and Client Assets

    Accredited for CPD

    Learn about the FCA's rules for the administration of client assets and client money, including the requirements to segregate and safeguard these assets. [Duration: 25 min]

    CeMAP Competency Refresher

    CeMAP Competency Refresher

    Accredited for CPD

    Refresh your understanding of the key aspects of the Certificate in Mortgage Advice and Practice (CeMAPĀ®). [Duration: 75 min]

    COBS - Appropriateness

    COBS - Appropriateness

    Accredited for CPD

    Learn about the appropriateness test required under the FCA's conduct of business rules for advising or dealing with customers in relation to investments on an execution-only basis. [Duration: 20 min]

    COBS - Client Categorisation

    COBS - Client Categorisation

    Accredited for CPD

    Learn about the FCA's conduct of business rules for client categorisation in the investment business. [Duration: 20 min]

    COBS - Client Communications

    COBS - Client Communications

    Accredited for CPD

    Learn about the FCA's conduct of business rules for client communications - eg real-time and non-real-time promotions - in the investment business. [Duration: 20 min]

    COBS - Dealing and Managing

    COBS - Dealing and Managing

    Accredited for CPD

    Learn about the FCA's conduct of business rules for dealing and managing in the investment business. [Duration: 20 min]

    COBS - Suitability

    COBS - Suitability

    Accredited for CPD

    Learn about the suitability test required under the FCA's conduct of business rules for advising or dealing with customers in relation to investments on a discretionary basis. [Duration: 20 min]

    Complaints Handling

    Complaints Handling

    Accredited for CPD

    Learn how to receive and handle complaints from retail clients in the financial services sector. [Duration: 20 min]

    Complaints Handling for Managers

    Complaints Handling for Managers

    Accredited for CPD

     

    Complaints Handling in the Mortgage Market

    Complaints Handling in the Mortgage Market

    Accredited for CPD

    Dealing with customer complaints in the mortgage business is itself regulated. Learn the procedures and best practice for complaints handling. [Duration 30 min]

    CONC - Consumer Credit Sourcebook

    CONC - Consumer Credit Sourcebook

    Accredited for CPD

    Get an overview of the FCA's conduct of business rules for consumer credit firms. [Duration: 40 min]

    Conduct Risk

    Conduct Risk

    Accredited for CPD

    Conduct Risk covers how we conduct ourselves, from the way we treat our customers, how we incentivise staff, how we deal with conflicts of interest, how we develop products and how we sell them. Find out the risks we face in our business and how we manage them. [Duration: 60 min]

    Conflicts of Interest in Asset Management

    Conflicts of Interest in Asset Management

    Accredited for CPD

    Conflicts of interest in the asset management business are a key area of concern for the FCA. Management of these conflicts is also important to keep the trust of our customers. Find out how these conflicts arise and how they should be managed. [Duration: 30 min]

    Ethical Standards in Finance and Investment

    Ethical Standards in Finance and Investment

    Accredited for CPD

    Learn about the fundamental responsibilities of professionals working in financial services, including those to their employer, customers and third parties. [Duration: 45 min]

    ICOBS - Cancellation and Claims

    ICOBS - Cancellation and Claims

    Accredited for CPD

    Learn about the FCA's conduct of business rules for cancellation and claims that apply to the insurance business. [Duration: 15 min]

    ICOBS - Distance Communications

    ICOBS - Distance Communications

    Accredited for CPD

    Learn about the FCA's conduct of business rules for dealing using distance communications in the insurance business. [Duration: 20 min]

    ICOBS - General Matters

    ICOBS - General Matters

    Accredited for CPD

    Learn about the FCA's general conduct of business rules in the insurance business. [Duration: 20 min]

    ICOBS - Providing Information and Advising

    ICOBS - Providing Information and Advising

    Accredited for CPD

    Learn about the FCA's conduct of business rules for providing information and advising in the insurance business. [Duration: 20 min]

    Information Barriers

    Information Barriers

    Accredited for CPD

    Learn how information barriers are used to control the flow of confidential and inside information within the Firm to meet regulatory requirements and manage potential conflicts of interests. [Duration: 30 min]

    Introduction to UK Financial Regulation

    Introduction to UK Financial Regulation

    Accredited for CPD

    Learn about the impact of the FCA's regulations on the consumer credit business, including conduct rules and the requirements for treating customers fairly. [Duration: 75 min]

    Markets in Financial Instruments Directive II (MiFID II)

    Markets in Financial Instruments Directive II (MiFID II)

    Accredited for CPD

    MiFID II represents a fundamental change the regulation of investment business and financial instruments in the EU. Learn about how it impacts our business from research and suitability checks to trading and disclosures. [Duration: 25 min]

    MCOB - Advising and Selling

    MCOB - Advising and Selling

    Accredited for CPD

    Learn about the FCA's conduct of business rules that apply to advising and selling in the home finance business. [Duration: 20 min]

    MCOB - APRC, Shortfalls and Charges

    MCOB - APRC, Shortfalls and Charges

    Accredited for CPD

    Learn about the FCA's conduct of business rules that apply to the calculation of APRC, shortfalls and charges in the home finance business. [Duration: 20 min]

    MCOB - Disclosures

    MCOB - Disclosures

    Accredited for CPD

    Learn about the FCA's conduct of business rules regarding the required pre and post sale disclosures in the home finance business. [Duration: 20 min]

    MCOB - Equity Release

    MCOB - Equity Release

    Accredited for CPD

    Learn about the FCA's conduct of business rules that apply to equity release contracts in the home finance business. [Duration: 30 min]

    MCOB - Financial Promotions

    MCOB - Financial Promotions

    Accredited for CPD

    Learn about the FCA's conduct of business rules that apply to financial promotions in the home finance business. [Duration: 30 min]

    MCOB - General Standards

    MCOB - General Standards

    Accredited for CPD

    Learn about the FCA's general conduct of business rules that apply in the home finance business. [Duration: 25 min]

    Mortgage Credit Directive

    Mortgage Credit Directive

    Accredited for CPD

    The EU Mortgage Credit Directive impacts businesses dealing in first charge, second charge and buy-to-let mortgages. Learn about the documentation and procedural requirements of this regulation. [Duration: 25 min]

    Mortgage Market Review

    Mortgage Market Review

    Accredited for CPD

     

    Packaged Retail and Insurance-based Investment Products (PRIIPs) Regulation

    Packaged Retail and Insurance-based Investment Products (PRIIPs) Regulation

    Accredited for CPD

    The Packaged Retail and Insurance-based Investment Products (PRIIPs) Regulation has applied since 1 January 2018. Review the key points of the PRIIPs regulation including the production and delivery of mandatory key information to retail investors. [Duration: 45 min]

    Payment Services Regulations

    Payment Services Regulations

    Accredited for CPD

    Learn about the FCA's regulations that apply to payment services businesses. [Duration: 25 min]

    Personal Conflicts of Interest

    Personal Conflicts of Interest

    Accredited for CPD

    Individuals working in regulated businesses must manage conflicts of interest with their employers or customers that arise out of their personal investments, outside business interests, and gifts and entertainment. Learn to recognise and deal with such conflicts of interest. [Duration: 25 min]

    Principles for Businesses

    Principles for Businesses

    Accredited for CPD

    Learn about the FCA's 11 Principles for Businesses that apply to financial firms in the UK. [Duration: 20 min]

    Prudential Regulation

    Prudential Regulation

    Accredited for CPD

    Get an overview of the Prudential Standards for financial businesses in the UK. [Duration: 25 min]

    Responsible Lending and Affordability

    Responsible Lending and Affordability

    Accredited for CPD

    Learn about the FCA's responsible lending and affordability rules for the home finance business in the UK. [Duration: 60 min]

    Retail Distribution Review

    Retail Distribution Review

    Accredited for CPD

     

    SEC Rule 15a-6

    SEC Rule 15a-6

    Accredited for CPD

     

    Senior Management Arrangements Systems and Controls

    Senior Management Arrangements Systems and Controls

    Accredited for CPD

    Learn about the responsibilities of senior managers under the FCA's systems and controls regime for financial services firms in the UK. [Duration: 20 min]

    Training and Competence

    Training and Competence

    Accredited for CPD

    Learn about the FCA's rules for training and competence of staff in the financial services business. [Duration: 35 min]

    Treating Customers Fairly

    Treating Customers Fairly

    Accredited for CPD

    Learn about the FCA's requirements for Treating Customers Fairly (TCF) and managing Conduct Risk. [Duration: 40 min]

    UCITS

    UCITS

    Accredited for CPD

    The UCITS directives provide the regulatory framework for investment funds across the EU with high levels of investor protection that make these funds so attractive to investors. Learn about the rule changes arising from latest directive - UCITS V.[Duration:30min]

    Whistleblowing for Managers (FS)

    Whistleblowing for Managers (FS)

    Accredited for CPD

     

    Whistleblowing in Financial Services

    Whistleblowing in Financial Services

    Accredited for CPD

    Whistleblowing on internal malpractices and external threats is extremely important for the functioning and survival of our company. Learn about your responsibility to blow the whistle and the protection given to whistleblowers. [Duration: 15 min]