FCA Compliance Training Courses

Skillcast is the leading supplier of compliance e-learning to the UK financial services sector.

We offer the most comprehensive library of e-learning courses addressing Financial Conduct Authority (FCA) regulations.

Our library provides 60+ training modules covering everything from high-level and conduct of business standards to thematic topics, including treating customers fairly.

Our FCA Compliance Training Course Library includes sector-specific versions for banking, investments and mortgages, plus a full set of SMCR training courses.

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FCA Compliance Course Library

60+ e-learning modules for banking, investment & mortgages including SMCR.

AIFM Regulations

Duration

25 Minutes

Format

E-learning

Updated

Jun-2022

AIFM Regulations

The Alternative Investment Fund Managers Directive (AIFMD) was developed by the EU in order to create a harmonised framework of rules for regulating AIFMs.

Our AIFM Regulations Training Course explains the aims and benefits of the AIFMD, defines an AIF and an AIFM, and outlines the different requirements that are imposed on AIFMs by the FCA Handbook.

Course Details
Anti-Money Laundering & Counter-Terrorist Financing (UK)

Duration

45 Minutes

Format

E-learning

Updated

Dec-2021

Anti-Money Laundering & Counter-Terrorist Financing (UK)

The UK, like most countries, has enacted tough anti-money laundering (AML) and counter-terrorist financing legislation with severe penalties.

Our UK AML & CTF Course will help your staff understand their obligations regarding prevention, due diligence and reporting suspicious activity.

Course Details
About our FCA Course Library

Duration

15-75 Minutes

Format

E-learning

Library Size

60+ Courses

About our FCA Course Library

Skillcast FCA Course Library contains over 60 training modules covering everything from high-level and conduct of business standards to thematic topics, including treating customers fairly.

Our comprehensive compliance training content includes sector-specific versions for banking, investments and mortgages, plus a full set of SMCR training courses.

Course Libraries Brochure
appropriate-use-of-communication-channels-1200-627

Duration

10 Minutes

Format

E-learning

New Course

Jul-2022

Appropriate Use of Communication Channels

Not all communication channels are appropriate for business purposes. Learn the best practices and keep yourself up to date with the latest developments so that you can protect yourself and your firm.
BCOBS - Distance Communications

Duration

15 Minutes

Format

E-learning

Updated

Apr-2022

BCOBS - Distance Communications

The Banking Conduct of Business Sourcebook (BCOBS) applies to all firms accepting deposits from banking customers in the UK. BCOBS rules cover distance marketing and distance banking accounts.

Our BCOBS for Distance Communications Training Course explains the FCA's Conduct of Business Rules for the retail banking business using distance communications.

Course Details
BCOBS - General Standards

Duration

25 Minutes

Format

E-learning

Updated

Apr-2022

BCOBS - General Standards

The FCA Banking Conduct of Business Sourcebook (BCOBS) applies to all firms that accept deposits from banking customers in the UK. BCOBS rules outline the general standards for retail banking businesses.

Our BCOBS for General Standards Training Course explains the FCA's Conduct of Business Rules, focusing on how to deal with retail banking customers in the UK.

Course Details

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Our FCA Course library of over 60 training modules covers everything from high-level and conduct of business standards to thematic topics, including treating customers fairly.

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FCA Course Library
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benchmarks regulation

Duration

45 Minutes

Format

E-learning

New

Nov-2021

Benchmarks Regulation

The FCA defines a Benchmark as an index used to determine the value of or the amount payable under a financial instrument (or contract). Alternatively, it measures investment fund performance.

Our Benchmarks Regulation Training Course explains the importance of following proper conduct, the repercussions for violating regulations, and how to avoid these.

Course Details
Breathing Space Regulations

Duration

25 Minutes

Format

E-learning

New

Apr-2021

Breathing Space Regulations

Breathing Space Regulations apply to creditors whose debtors are eligible for additional time to repay their debt. During this period, creditors need to suspend all actions related to this debt.

Our Breathing Space Regulations Course outlines the basis of these regulations, explains how to identify debtors who qualify for breathing space, and the required actions by creditors.

Course Details
CASS - Client Money & Client Assets

Duration

35 Minutes

Format

E-learning

Updated

Jun-2021

CASS - Client Money & Client Assets

The Client Assets Sourcebook (CASS) outlines a firm's duty to separate its assets from a client's and safeguard these assets. CASS rules cover client money and client assets.

Our CASS for Client Money and Client Assets Course explains the FCA's rules for administering these client assets with a focus on both custody and client money rules.

Course Details
CASS 8: Mandates

Duration

25 Minutes

Format

E-learning

Updated

Jun-2022

CASS 8: Mandates

Under the requirements of CASS 8, you must understand what a mandate is and how to deal with them. Learn what your responsibilities are and how you can fully comply with the FCA's rules.

Our CASS 8: Mandates Course provides a high-level introduction to the information that you need to know to comply with the provisions of CASS 8: Mandates.

CASS 9: Information to Clients

Duration

25 Minutes

Format

E-learning

Updated

Jun-2022

CASS 9: Information to Clients

Under the requirements of CASS 9, you are required to pass on certain information to clients, particularly where prime brokers, custody assets and client money are concerned. Learn what your responsibilities are and how you can fully comply with the FCA's rules.

Our CASS 9: Information to Clients Course will give you a high-level introduction to the information you need to know to comply with CASS 9: Information to Clients.

FCA-CASS-Overview-1200-627

Duration

35 Minutes

Format

E-learning

New

Sep-2022

CASS Overview

The FCA's Client Assets Sourcebook (CASS) supports Principle 10 of the FCA's Principles for Businesses. This Principle states that firms must arrange adequate protection for clients' assets.

Our CASS Overview Training Course explains the rules surrounding the protection of client money and client assets, as well as how to apply these rules in your day-to-day work.

CeMAP Competency Refresher

Duration

65 Minutes

Format

E-learning

Updated

Nov-2021

CeMAP Competency Refresher

The Certificate in Mortgage Advice & Practice (CeMAP) is a UK specific qualification issued by the London Institute of Banking & Finance (LIBF).CeMAP meets the FCA's required standards for a licensed mortgage advisor.

Our CeMAP Competency Refresher Training Course revises all the key aspects of CeMAP and helps identify elements of FCA regulations that feature in the CeMAP examination.

Course Details
COBS - Appropriateness

Duration

20 Minutes

Format

E-learning

Updated

Jul-2022

COBS - Appropriateness

The FCA's Conduct of Business Sourcebook (COBS) applies to financial firms that deal with customer investments on an execution-only basis. COBS rules cover assessing appropriateness of a product for a customer.

Our COBS for Appropriateness Course explains the FCA Conduct of Business Rules for financial firms, how to test appropriateness and when this test should be applied.

Course Details
COBS - Client Categorisation

Duration

20 Minutes

Format

E-learning

Updated

Jan-2022

COBS - Client Categorisation

The Conduct of Business Sourcebook (COBS) applies to financial firms in the UK that deal with client investments. COBS rules cover client categorisation. Client categorisation is based on the client's level of sophistication.

Our COBS for Client Categorisation Course covers the different client categories and explains the FCA Conduct of Business Rules for client categorisation in the investment business.

Course Details
COBS - Client Communications

Duration

20 Minutes

Format

E-learning

Updated

Jul-2022

COBS - Client Communications

The Conduct of Business Sourcebook (COBS) applies to financial firms in the UK that deal with client investments. COBS rules cover client communications. Client communications refer to any document likely to be read by a retail client.

Our COBS for Client Communications Course explains the FCA Conduct of Business Rules for communicating with clients in the investment business.

Course Details
COBS - Dealing & Managing

Duration

20 Minutes

Format

E-learning

Updated

Jan-2022

COBS - Dealing & Managing

The FCA's Conduct of Business Sourcebook (COBS) applies to financial firms in the UK. COBS rules cover dealing and managing in the investment business.

Our COBS for Dealing and Managing Training Course explains the FCA's rules, focusing on best execution, order aggregation and the use of dealing commissions.

Course Details
COBS - Suitability

Duration

20 Minutes

Format

E-learning

Updated

Jul-2022

COBS - Suitability

The FCA Conduct of Business Sourcebook (COBS) applies to finance and investment firms in the UK. COBS covers assessing product or service suitability for clients.

Our COBS for Suitability Training Course explains the FCA's Conduct of Business Rules for advising and dealing with investments for retail clients on a discretionary basis.

Course Details
Complaints Handling

Duration

35 Minutes

Format

E-learning

Updated

Jun-2021

Complaints Handling

The FCA has identified that the number of complaints submitted in the financial services sector has increased year on year in recent times in the UK.

Our Complaints Handling Training Course explains the FCA's rules for appropriately handling complaints from retail clients in the financial services sector.

Course Details
Complaints Handling for Managers

Duration

35 Minutes

Format

E-learning

Updated

Jul-2021

Complaints Handling for Managers

One of the three operational objections of the FCA is to protect consumers. Firms are required to follow a principles-based approach to dealing with client complaints. Managers play a vital role in enforcing this.

Our Complaints Handling for Managers Course explains the FCA's rules on how best to manage complaints from retail clients in the financial services sector.

Course Details
Complaints Handling in the Mortgage Market

Duration

45 Minutes

Format

E-learning

Updated

Jul-2021

Complaints Handling in the Mortgage Market

The FCA outlines complaints handling rules in the Dispute Resolution Sourcebook (DISP). This guidance applies to the mortgage market.

Our Complaints Handling in the Mortgage Market explains the procedures involved in dealing with mortgage client complaints and the best practice for complaints handling.

Course Details
CONC - Consumer Credit Regulations

Duration

40 Minutes

Format

E-learning

Updated

May-2022

CONC - Consumer Credit Regulations

The FCA's Consumer Credit sourcebook (CONC) applies to all firms engaged in credit-related regulatory activities in the UK. This includes firms involved with debt counselling and credit broking.

Our CONC - Consumer Credit Regulations Course explains the FCA's Conduct of Business Rules for consumer credit firms and how these impact daily operations.

Course Details
Consumer Duty

Duration

30 Minutes

Format

E-learning

New

Aug-2022

Consumer Duty

Learn about the FCA's Principle 12 and the rules that flow from it, and see how you can apply Consumer Duty in your day-to-day work.

Our Consumer Duty Training Course provides an overview of the FCA's strategic objectives and how Consumer Duty impacts each regulated sector.

Course Details
Conduct Risk

Duration

60 Minutes

Format

E-learning

Updated

Oct-2022

Conduct Risk

The FCA focuses on good customer outcomes and how a firm achieves this through staff conduct at all levels of the business. Conduct Risk is a keystone of regulation.

Our Conduct Risk Course explains the FCA's approach to Conduct Risk as well as how to recognise and manage conduct risks in daily operations.

Course Details
Conduct Risk & Treating Customers Fairly

Duration

75 Minutes

Format

E-learning

Updated

Sep-2021

Conduct Risk & Treating Customers Fairly

The FCA rules focus on how a firm can achieve good customer service. Conduct Risk and Treating Customers Fairly (TCF) are keystones of regulation.

Our Conduct Risk and TCF Course explains how to identify and manage Conduct Risk as well as the FCA's requirements for treating customers fairly.

Course Details
Conflicts of Interest in Asset Management

Duration

30 Minutes

Format

E-learning

Updated

Jul-2021

Conflicts of Interest in Asset Management

The FCA outlines its expectations that asset management firms establish and maintain an effective framework to identify, control and review conflicts of interest.

Our Conflicts of Interest in Asset Management Course explains how conflicts of interest may arise and best practice for managing them.

Course Details
Ethical Standards in Finance & Investment

Duration

40 Minutes

Format

E-learning

Updated

May-2022

Ethical Standards in Finance & Investment

The FCA's ethical standards apply to individuals in finance and investment. These standards cover their responsibilities to their firm and clients.

Our Ethical Standards in Finance and Investment Course explains the fundamental responsibilities of professionals working in financial services.

Course Details
Fair Treatment of Vulnerable Customers

Duration

30 Minutes

Format

E-learning

Updated

Jun-2022

Fair Treatment of Vulnerable Customers

Companies have a legal obligation to identify the signs of vulnerability and ensure that vulnerable individuals are fairly treated and shown appropriate care.

Our Fair Treatment of Vulnerable Customers Course will help your employees to better identify, understand and address the needs of those in vulnerable circumstances.

Course Details
Financial Crime Prevention

Duration

25 Minutes

Format

E-learning

Updated

May-2022

Financial Crime Prevention

Financial crime ranges from fraud, tax evasion, bribery, market abuse, insider dealing, money-laundering, to terrorist financing.

Our Financial Crime Prevention Training Course will help your employees recognise the various types of financial crime as well as when and how to seek advice or report concerns.

Course Details
FSCS Deposit Protection

Duration

20 Minutes

Format

E-learning

New

Dec-2021

FSCS Deposit Protection

The Financial Services Compensation Scheme (FSCS) safeguards customers' finances. It has protected over 4.5m customers and paid out over £2.6bn in compensation since 2001.

Our FSCS Deposit Protection Course explains which financial products and services are covered, the obligations for informing consumers and the levels of compensation.

Course Details
FX Global Code

Duration

60 Minutes

Format

E-learning

New

Sep-2021

FX Global Code

The FX Global Code is a set of global principles of good practice in the foreign exchange market. This code is maintained by the Global Foreign Exchange Committee and applies to all FX market participants.

Our FX Global Code Course will explain the FX Global Code, how it applies to each role, and what staff need to do to comply with its 55 principles.

Course Details
ICOBS - Cancellation & Claims

Duration

15 Minutes

Format

E-learning

Updated

Oct-2021

ICOBS - Cancellation & Claims

The Insurance Conduct of Business Sourcebook (ICOBS) applies to all non-investment insurance businesses. ICOBS covers the FCA's rules for cancellation and claims.

Our ICOBS for Cancellation and Claims Course explains the FCA's conduct of business rules for cancellation and claims that apply to the insurance business.

Course Details
ICOBS - Distance Communications

Duration

15 Minutes

Format

E-learning

Updated

Oct-2021

ICOBS - Distance Communications

The Insurance Conduct of Business Sourcebook (ICOBS) for distance communications applies to all insurance firms that engage in distance marketing activity in the UK.

Our ICOBS for Distance Communications Course explains the FCA's business rules for dealing with distance communications in the insurance business.

Course Details
ICOBS - General Matters

Duration

15 Minutes

Format

E-learning

Updated

Oct-2021

ICOBS - General Matters

The Insurance Conduct of Business Sourcebook (ICOBS) for general matters applies to all firms engaged in the insurance business. The rules are made up of two levels: high-level and business standards.

Our ICOBS for General Matters Course explains the FCA's general conduct of business rules for the insurance market.

Course Details
ICOBS - Providing Information & Advising

Duration

20 Minutes

Format

E-learning

Updated

Nov-2021

ICOBS - Providing Information & Advising

The Insurance Conduct of Business Sourcebook (ICOBS) for Providing Information and Advising applies to insurance intermediaries.

Our ICOBS for Providing Information and Advising Course explains the FCA's rules for providing customers with information.

Course Details
Information Barriers

Duration

45 Minutes

Format

E-learning

Updated

Nov-2021

Information Barriers

The flow of information in financial firms needs monitoring between businesses involved with private and public side activities.

Our Information Barriers Course explains the different kinds of Information Barriers and which laws and regulations these help firms comply with.

Course Details
Introduction to UK Financial Regulation

Duration

45 Minutes

Format

E-learning

Updated

Jul-2021

Introduction to UK Financial Regulation

The regulatory framework in the UK applies to the financial services sector. Each body that makes up the framework is responsible for overseeing different UK financial services sector areas.

Our Introduction to UK Financial Regulation Course explains how the financial services industry is regulated and how compliance with these regulations is both an individual and collective responsibility.

Course Details
MiFID II

Duration

40 Minutes

Format

E-learning

Updated

Oct-2021

MiFID II

The Markets in Financial Instruments Directive (MiFID) originally aimed to increase competition and integration in markets for financial instruments. After the financial crisis, it was evident that greater investor protection was needed. The EU created MiFID II to broaden the scope.

Our Markets in Financial Instruments Directive II (MiFID II) Course explains the new MiFID II rules and what is required to comply with these rules.

Course Details
MCOB - Advising & Selling

Duration

45 Minutes

Format

E-learning

Updated

Jan-2022

MCOB - Advising & Selling

The Mortgage Conduct of Business (MCOB) Advising and Selling standards apply to businesses that advise on or arrange mortgage contracts, equity release transactions, home purchase plans or sale and rent back agreements. These standards amplify three of the FCA's principles.

Our MCOB for Advising and Selling Course explains the FCA's business rules that apply to advising and selling in the home finance business.

Course Details
MCOB - APRC, Shortfalls & Charges

Duration

30 Minutes

Format

E-learning

Updated

Jan-2022

MCOB - APRC, Shortfalls & Charges

The Mortgage Conduct of Business (MCOB) for the Annual Percentage Rate of Charge (APRC), shortfalls, and charges apply to home finance businesses.

Our MCOB for APRC, Shortfalls & Charges Course explains the FCA's business rules for calculating the APRC and charges as well as dealing with shortfalls.

Course Details
MCOB - Disclosures

Duration

30 Minutes

Format

E-learning

Updated

Mar-2022

MCOB - Disclosures

The Mortgage Conduct of Business (MCOB) for Disclosures applies to businesses involved in home finance transactions. MCOB for Disclosures covers the disclosure requirements for these transactions.

Our MCOB for Disclosures Course explains the FCA's business rules for pre and post-sale disclosures in the home finance business.

Course Details
MCOB - Equity Release

Duration

40 Minutes

Format

E-learning

Updated

Mar-2022

MCOB - Equity Release

The Mortgage Conduct of Business (MCOB) for Equity Release applies to businesses that make recommendations or provide personalised information to customers on equity release products.

Our MCOB for Equity Release Course explains the FCA's rules for equity release contracts in the home finance business.

Course Details
MCOB - Financial Promotions

Duration

30 Minutes

Format

E-learning

Updated

Apr-2022

MCOB - Financial Promotions

The Mortgage Conduct of Business (MCOB) for Financial Promotions applies to financial promotions in the home finance business. These rules state that all financial promotions need to be approved by an authorised person.

Our MCOB for Financial Promotions Course explains the FCA's conduct of business rules that apply to financial promotions in the home finance business.

Course Details
MCOB - General Standards

Duration

40 Minutes

Format

E-learning

Updated

Mar-2022

MCOB - General Standards

The Mortgage Conduct of Business (MCOB) for General Standards applies to all firms that deal with home finance. Namely, lenders, administrators, advisors, arrangers and those that communicate or approve financial promotions.

Our MCOB for General Standards Course explains the FCA's general conduct of business rules that apply to the home finance business.

Course Details
Mortgage Credit Directive

Duration

30 Minutes

Format

E-learning

Updated

Apr-2022

Mortgage Credit Directive

The EU Mortgage Credit Directive (MCD) applies to all businesses dealing with first-charge, second-charge, and buy-to-let mortgages. The MCD exists to protect consumers and covers credit agreements and lending solely or predominantly secured on residential immovable property.

Our Mortgage Credit Directive Course explains the procedural requirements and documentation related to mortgage credit.

Course Details
Mortgage Market Review

Duration

75 Minutes

Format

E-learning

Updated

Apr-2022

Mortgage Market Review

The Financial Service Authority (FSA), appointed the FCA, introduced the Mortgage Market Review (MMR) to reform the mortgage market. The MMR rules affect intermediaries and lenders differently.

Our Mortgage Market Review Course explains how the FCA reformed the mortgage market with new affordability rules, the distinction between advice and execution-only sales and professional standards.

Course Details
Operational Resilience

Duration

55 Minutes

Format

E-learning

Updated

Mar-2022

Operational Resilience

An operational resilience framework involves identifying important business services, setting impact tolerances, and mapping and testing to respond to operational disruptions.

Our Operational Resilience course provides you with a better understanding of what the FCA means by operational resilience and how to comply with the FCA's new requirements.

Course Details
Payment Services Regulations

Duration

25 Minutes

Format

E-learning

Updated

Apr-2022

Payment Services Regulations

The Payment Services Regulations (PSRs) 2017 was introduced in 2018 and set the Payment Services Directive 2 (PSD2) in motion. This regulation applies to payment services provided by an establishment in the UK. PSD2 primarily aims to protect consumers and level the playing field for Payment Service Providers (PSPs).

Our Payment Services Regulations Course explains the FCA's regulations that apply to the payment services business in the UK.

Course Details
Personal Conflicts of Interest

Duration

25 Minutes

Format

E-learning

Updated

Jul-2021

Personal Conflicts of Interest

The FCA states that a firm must manage conflicts of interest between itself and its customers or other clients. Firms need to take appropriate steps to identify and manage these conflicts.

Our Personal Conflicts of Interest Course explains how to recognise conflicts of interest that arise and manage these to comply with regulations.

Course Details
PRA SS2/21 – Outsourcing and Third Party Risk Management

Duration

60 Minutes

Format

E-learning

New

Aug-2022

PRA SS2/21 – Outsourcing and Third Party Risk Management

As the risk inherent to business relationships grow, regulators have been drafting and implementing outsourcing and third-party risk management rules and guidance. 

Our PRA Outsourcing & Third Party Risk Management (SS2/21) course provides insight into outsourcing and third-party risk management rules and procedures firms must comply with.

PRIIPs Regulation

Duration

30 Minutes

Format

E-learning

Updated

Jan-2022

PRIIPs Regulation

The Packaged Retail and Insurance-based Investment Product (PRIIP) Regulation affects retail investors who need to understand the complexities of these products. The regulation aims to create greater efficiency in the EU markets.

Our PRIIPs Regulation Course reviews the key points of the PRIIPs Regulation, including the production and delivery of mandatory key information to retail investors.

Course Details
Principles for Businesses (FCA)

Duration

20 Minutes

Format

E-learning

Updated

Sep-2021

Principles for Businesses (FCA)

The FCA 11 Principles for Businesses apply to all financial services firms in the UK regulatory system. Dual-regulated firms will need to be mindful of the Prudential Regulation Authority's Fundamental Rules.

Our Principles for Business Training Course explains the FCA's 11 Principles for Businesses that apply to financial services firms in the UK.

Course Details
Prudential Regulation

Duration

45 Minutes

Format

E-learning

Updated

Jun-2022

Prudential Regulation

Prudential Regulation applies to firms in financial services. Prudence is vital to the ethical and moral framework surrounding healthy financial systems. In finance, imprudence can bring economies to the point of collapse.

Our Prudential Regulation Training Course explains the prudential standards for the financial services business in the UK.

Course Details
Responsible Lending & Affordability

Duration

60 Minutes

Format

E-learning

Updated

Apr-2022

Responsible Lending & Affordability

Responsible Lending and Affordability are non-negotiable principles that underpin the UK's mortgage market reform. The Mortgage Market Review (MMR) now monitors firms in the home finance business.

Our Responsible Lending and Affordability Course explains the FCA's responsible lending and affordability rules for the home finance business in the UK.

Course Details
Retail Distribution Review

Duration

30 Minutes

Format

E-learning

Updated

May-2022

Retail Distribution Review

The Retail Distribution Review (RDR) guides advice relating to retail investment products. These rules apply to all advisors in the UK investment market and the firms they work for. The RDR is part of the FCA's plan to achieve better protection for UK investors.

Our Retail Distribution Review Course explains the FCA's Retail Distribution Review for the financial advice business in the UK.

Course Details
SEC Rule 15a-6

Duration

20 Minutes

Format

E-learning

Updated

Apr-2022

SEC Rule 15a-6

To engage in securities transactions with United States (US) clients, non-US firms must comply with Rule 15a-6 requirements. This rule provides limited exemptions to the US registration requirement for firms.

Our SEC Rule 15a-6 Course addresses non-US bank employees, and it explains the exemptions under this rule in doing business in the US.

Course Details
SEFs & DCMs

Duration

30 Minutes

Format

E-learning

Updated

Apr-2022

SEFs & DCMs

Swap Execution Facilities (SEFs) and Designated Contract Markets (DCMs) exist as part of the US response to the financial crisis. This is also in line with the G-20 group of nations agreement to bring better transparency to the swaps market.

Our SEFs and DCMs Course provides an overview of each platform when to use them and the key rules applicable to transactions.

Course Details
Senior Management Arrangements Systems & Controls

Duration

25 Minutes

Format

E-learning

Updated

Jun-2021

Senior Management Arrangements Systems & Controls

The Senior Management Arrangements Systems and Controls (SYSC) Sourcebook apply to authorised financial services firms. It ensures the allocation of responsibility.

Our Senior Management Arrangements Systems and Controls Course explains the responsibilities of senior managers as contained in the FCA Handbook.

Course Details
Training & Competence

Duration

30 Minutes

Format

E-learning

Updated

Jan-2022

Training & Competence

Training and Competence (T&C) forms an important part of UK regulations under the FCA. These rules apply, in particular, to employees in financial services who deal with or on behalf of customers.

Our Training and Competence Course explains the FCA's rules for the training and competence of staff in the financial services sector.

Course Details
Treating Customers Fairly

Duration

40 Minutes

Format

E-learning

Updated

Jun-2021

Treating Customers Fairly

Treating Customers Fairly (TCF) applies to firms in the financial services industry. This is a significant part of the regulatory landscape intending to promote fair treatment of customers.

Our Treating Customers Fairly Course explains the FCA's rules for TCF as well as managing Conduct Risk.

Course Details
UCITS

Duration

35 Minutes

Format

E-learning

Updated

Jan-2022

UCITS

Undertakings for the Collective Investment in Transferable Securities (UCITS) Directive aims to offer asset managers and investors greater business opportunities.

Our UCITS Course provides an overview of this regulation, including the UCITS V Directive and its implications for managers and depositaries.

Course Details
Whistleblowing in FS for Managers

Duration

35 Minutes

Format

E-learning

Updated

May-2022

Whistleblowing in FS for Managers

Whistleblowing refers to disclosing corrupt, illegal or fraudulent activities committed by organisations.

Our Whistleblowing for Managers in FS Course explains the value of whistleblowing, your duty to blow the whistle when appropriate and how you are protected for doing so.

Course Details
Whistleblowing in FS for All Staff

Duration

15 Minutes

Format

E-learning

Updated

May-2022

Whistleblowing in FS for All Staff

Whistleblowing about internal malpractices and external threats is extremely important for the functioning and survival of your Company.

This Course will help your staff to understand their responsibility to blow the whistle and the protection they get if they do so.

Course Details
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FCA Compliance Bulletin

FCA Compliance Bulletin

Our monthly email provides best practice, expert opinions, industry insights, news and key trends in FCA regulatory compliance training, digital learning, and RegTech.