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FCA Compliance Courses

Skillcast is the leading supplier of compliance e-learning to the UK financial services sector. We offer the most comprehensive library of e-learning courses to train your staff on Financial Conduct Authority (FCA) regulations.

We have over 60 training modules covering everything from high-level standards, conduct of business standards for all sectors (banking, investments, and mortgages) to thematic topics including conduct risk and treating customers fairly.

Our FCA Compliance Course Library also includes a full set of SM&CR training courses.

Visit our SM&CR Course Library

 
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AIFM Regulations Course

AIFM Regulations Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA regulations for Alternative Investment Fund Managers in the UK - based on the EU's Alternative Investment Fund Managers Directive (AIFMD).

BCOBS - Distance Communications Course

BCOBS - Distance Communications Course

Duration: 15 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's conduct of business rules for the retail banking business using distance communications.

BCOBS - General Standards Course

BCOBS - General Standards Course

Duration: 25 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's conduct of business rules that apply to retail banking businesses in the UK.

Benchmark Code of Conduct Course

Benchmark Code of Conduct Course

Duration: 35 minutes  |  Format: E-learning module  |  Accreditation: CPD

Following the LIBOR and Forex fixing scandals, regulators are focussing keenly on the production of these benchmarks. Learn about the rules governing the conduct of those involved in the setting of benchmarks.

CASS - Client Money & Client Assets Course

CASS - Client Money & Client Assets Course

Duration: 25 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's rules for the administration of client assets and client money, including the requirements to segregate and safeguard these assets.

CeMAP Competency Refresher Course

CeMAP Competency Refresher Course

Duration: 75 minutes  |  Format: E-learning module  |  Accreditation: CPD

Refresh your understanding of the key aspects of the Certificate in Mortgage Advice and Practice (CeMAP®).

COBS - Appropriateness Course

COBS - Appropriateness Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the appropriateness test required under the FCA's conduct of business rules for advising or dealing with customers in relation to investments on an execution-only basis.

COBS - Client Categorisation Course

COBS - Client Categorisation Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's conduct of business rules for client categorisation in the investment business.

COBS - Client Communications Course

COBS - Client Communications Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's conduct of business rules for client communications - eg real-time and non-real-time promotions - in the investment business.

COBS - Dealing & Managing Course

COBS - Dealing & Managing Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's conduct of business rules for dealing and managing in the investment business.

COBS - Suitability Course

COBS - Suitability Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the suitability test required under the FCA's conduct of business rules for advising or dealing with customers in relation to investments on a discretionary basis

Complaints Handling Course

Complaints Handling Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn how to receive and handle complaints from retail clients in the financial services sector.

Complaints Handling for Managers Course

Complaints Handling for Managers Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn how to receive and handle complaints from retail clients in the financial services sector.

Complaints Handling in the Mortgage Market Course

Complaints Handling in the Mortgage Market Course

Duration: 30 minutes  |  Format: E-learning module  |  Accreditation: CPD

Dealing with customer complaints in the mortgage business is itself regulated. Learn the procedures and best practice for complaints handling.

CONC - Consumer Credit Sourcebook Course

CONC - Consumer Credit Sourcebook Course

Duration: 40 minutes  |  Format: E-learning module  |  Accreditation: CPD

Get an overview of the FCA's conduct of business rules for consumer credit firms.

Conduct Risk Course

Conduct Risk Course

Duration: 60 minutes  |  Format: E-learning module  |  Accreditation: CPD

Conduct Risk covers how we conduct ourselves, from the way we treat our customers, how we incentivise staff, how we deal with conflicts of interest, how we develop products and how we sell them. Find out the risks we face in our business and how we manage them.

Conflicts of Interest in Asset Management Course

Conflicts of Interest in Asset Management Course

Duration: 30 minutes  |  Format: E-learning module  |  Accreditation: CPD

Conflicts of interest in the asset management business are a key area of concern for the FCA. Management of these conflicts is also important to keep the trust of our customers. Find out how these conflicts arise and how they should be managed.

Ethical Standards in Finance & Investment Course

Ethical Standards in Finance & Investment Course

Duration: 45 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the fundamental responsibilities of professionals working in financial services, including those to their employer, customers and third parties.

ICOBS - Cancellation & Claims Course

ICOBS - Cancellation & Claims Course

Duration: 15 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's conduct of business rules for cancellation and claims that apply to the insurance business.

ICOBS - Distance Communications Course

ICOBS - Distance Communications Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's conduct of business rules for dealing using distance communications in the insurance business.

ICOBS - General Matters Course

ICOBS - General Matters Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's general conduct of business rules in the insurance business.

ICOBS - Providing Information & Advising Course

ICOBS - Providing Information & Advising Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's conduct of business rules for providing information and advising in the insurance business.

Information Barriers Course

Information Barriers Course

Duration: 30 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn how information barriers are used to control the flow of confidential and inside information within the Firm to meet regulatory requirements and manage potential conflicts of interests.

Introduction to UK Financial Regulation Course

Introduction to UK Financial Regulation Course

Duration: 75 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the impact of the FCA's regulations on the consumer credit business, including conduct rules and the requirements for treating customers fairly.

Markets in Financial Instruments Directive II Course (MiFID II)

Markets in Financial Instruments Directive II Course (MiFID II)

Duration: 25 minutes  |  Format: E-learning module  |  Accreditation: CPD

MiFID II represents a fundamental change the regulation of investment business and financial instruments in the EU. Learn about how it impacts our business from research and suitability checks to trading and disclosures.

MCOB - Advising & Selling Course

MCOB - Advising & Selling Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's conduct of business rules that apply to advising and selling in the home finance business.

MCOB - APRC, Shortfalls & Charges Course

MCOB - APRC, Shortfalls & Charges Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's conduct of business rules that apply to the calculation of APRC, shortfalls and charges in the home finance business.

MCOB - Disclosures Course

MCOB - Disclosures Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's conduct of business rules regarding the required pre and post-sale disclosures in the home finance business.

MCOB - Equity Release Course

MCOB - Equity Release Course

Duration: 30 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's conduct of business rules that apply to equity release contracts in the home finance business.

MCOB - Financial Promotions Course

MCOB - Financial Promotions Course

Duration: 30 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's conduct of business rules that apply to financial promotions in the home finance business.

MCOB - General Standards Course

MCOB - General Standards Course

Duration: 25 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's general conduct of business rules that apply in the home finance business.

Mortgage Credit Directive Course

Mortgage Credit Directive Course

Duration: 25 minutes  |  Format: E-learning module  |  Accreditation: CPD

The EU Mortgage Credit Directive impacts businesses dealing in first charge, second charge and buy-to-let mortgages. Learn about the documentation and procedural requirements of this regulation.

Mortgage Market Review Course

Mortgage Market Review Course

Duration: 135 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about how the FCA has reformed the mortgage market with new affordability and responsible lending rules, distinction between advice and execution-only sales, and professional standards.

Packaged Retail & Insurance-based Investment Products (PRIIPs) Regulation Course

Packaged Retail & Insurance-based Investment Products (PRIIPs) Regulation Course

Duration: 45 minutes  |  Format: E-learning module  |  Accreditation: CPD

The Packaged Retail and Insurance-based Investment Products (PRIIPs) Regulation has applied since 1 January 2018. Review the key points of the PRIIPs regulation including the production and delivery of mandatory key information to retail investors.

Payment Services Regulations Course

Payment Services Regulations Course

Duration: 25 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's regulations that apply to payment services businesses.

Personal Conflicts of Interest Course

Personal Conflicts of Interest Course

Duration: 25 minutes  |  Format: E-learning module  |  Accreditation: CPD

Individuals working in regulated businesses must manage conflicts of interest with their employers or customers that arise out of their personal investments, outside business interests, and gifts and entertainment. Learn to recognise and deal with such conflicts of interest.

Principles for Businesses Course

Principles for Businesses Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's 11 Principles for Businesses that apply to financial firms in the UK.

Prudential Regulation Course

Prudential Regulation Course

Duration: 25 minutes  |  Format: E-learning module  |  Accreditation: CPD

Get an overview of the Prudential Standards for financial businesses in the UK.

Responsible Lending & Affordability Course

Responsible Lending & Affordability Course

Duration: 60 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's responsible lending and affordability rules for the home finance business in the UK.

Retail Distribution Review Course

Retail Distribution Review Course

Duration: 35 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's Retail Distribution Review (RDR) for the financial advice business in the UK.

SEC Rule 15a-6 Course

SEC Rule 15a-6 Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

The purpose of this course is to provide non-US employees of the Bank with an overview of the exemptions afforded by this Rule in doing business in the US.

Senior Management Arrangements Systems & Controls Course

Senior Management Arrangements Systems & Controls Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the responsibilities of senior managers under the FCA's systems and controls regime for financial services firms in the UK.

Training & Competence Course

Training & Competence Course

Duration: 35 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's rules for training and competence of staff in the financial services business.

Treating Customers Fairly Course

Treating Customers Fairly Course

Duration: 40 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's requirements for Treating Customers Fairly (TCF) and managing Conduct Risk.

UCITS Course

UCITS Course

Duration: 30 minutes  |  Format: E-learning module  |  Accreditation: CPD

The UCITS directives provide the regulatory framework for investment funds across the EU with high levels of investor protection that make these funds so attractive to investors. Learn about the rule changes arising from the latest directive - UCITS V.

Whistleblowing in Financial Services Course (Managers)

Whistleblowing in Financial Services Course (Managers)

Duration: 30 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the value of whistleblowing, your duty to blow the whistle when appropriate and how you will be protected for doing so, and your duty in relation to our Whistleblowing Policy.

Whistleblowing in Financial Services Course (All Staff)

Whistleblowing in Financial Services Course (All Staff)

Duration: 15 minutes  |  Format: E-learning module  |  Accreditation: CPD

Whistleblowing on internal malpractices and external threats is extremely important for the functioning and survival of our company. Learn about your responsibility to blow the whistle and the protection given to whistleblowers.

Off-the-shelf Courses

Our off-the-shelf subscription options allow you to train your staff using this course and other essential compliance courses cost-effectively.

We can also customise courses to your business needs or create fully bespoke courses to your specification.

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