Financial Sanctions issued by the UN, the US and the EU place restrictions on payments and other financial transactions. Any violations can result in fines as well as criminal charges. Learn how these sanctions work and the steps you can take to comply with them. [Duration: 30 min]
Money laundering and financial crime carry harsh penalties within the UK. The UK law requires everyone working in the covered business sectors to undergo regular AML/CTF training and be aware of their obligations in relation to preventing these crimes - including due diligence and suspicious activity reporting. Learn about these obligations and the steps you need to take to
With anti-bribery policies and laws tightening up, there is a greater need than ever to follow procedures for gifts, hospitality, expenses, donations, recruitment, client take-on and partnerships. Learn how you can resist and avoid bribery in all its forms. [Duration: 40 min]
The Code of Conduct summarises the standards of conduct expected from every employee of our company and provides guidance for dealing with specific situations. Learn about the Code and demonstrate that you can apply it in practical situations. [Duration: 30min]
Any agreement with suppliers and partners that restricts competition in the market can lead to criminal charges against us - even if it is implicit and not put in writing. Learn how you can avoid falling foul of competition laws. [Duration: 30 min]
The consumer rights laws in the UK give an array of protections to consumers buying goods in the UK with penalties for vendors who breach them. In this course, you will learn about these rights and how you can help to deliver them to our customers and protect our brand. This course comes in two versions - normal goods and digital content. [Duration: 60 min]
Facts and opinions about individuals constitute personal
Our customers, shareholders and society all expect us to conduct ourselves at the highest standard and do the right thing. Learn what this means for our business and get some practice in dealing with situations that involve ethical dilemmas. [Duration: 45 min]
Whether you are sending an email, a message or a blogpost – the convenience electronic communications comes with pitfalls. Learn how you can avoid these and communicate professionally online. [Duration: 30 min]
Sanctions and embargoes issued by the UN, the US and the EU restrict companies from dealing with designated entities and ensuring that their products are not exported to sanctioned jurisdictions. Any violations can result in fines as well as criminal charges. Learn how these sanctions work and the steps you can take to comply with them. [Duration: 45 min]
Although you may believe that your team is run on the principles of merit, some individuals may perceive things differently, and feel let down or discriminated against. Learn how you can avoid discrimination and harassment in your team. [Duration: 35 min]
Although you may feel that you treat people equally, sometimes your actions might be perceived differently by others, and lead them to feel uncomfortable or discriminated against. Learn how you can avoid discrimination in the workplace. [Duration: 30 min]
The integrity of our financial reports is a key obligation of our Company. Learn about these reports and what you have to do to help maintain their integrity. [Duration: 30 min]
Financial Sanctions issued by the UN, the US and the EU place restrictions on payments and other financial transactions. Any violations can result in fines as well as criminal charges. Learn how these sanctions work and the steps you can take to comply with them. [Duration: 30 min]
Fraud is a real and present danger for us, and its consequences are very serious for our Company and the individuals involved. Learn about some of the triggers and early warning indicators that can help you to identify and prevent fraud. [Duration: 35 min]
Fraud is a real and present danger for us, and its consequences are very serious for our Company and the individuals involved. Learn about some of the triggers and early warning indicators that can help you to identify and report fraud. [Duration: 35 min]
The health and wellbeing of all employees is a top priority for the Company. Learn what you can do to ensure your own health and wellbeing while at work. [Duration: 25 min]
Identity theft is one of the fastest growing types of fraud with grave consequences for the targeted individuals and our Company. Learn about the tell-tale signs of identity theft and how you can prevent it. [Duration: 15 min]
The security of client and internal information is absolutely critical for our business, and the consequences of information being lost or stolen are severe. Learn what steps you should take for the safe use of our information, systems and networks. [Duration: 35 min]
Ensuring the health and safety of all employees is a top priority for the company, and all managers share this responsibility. Learn how you can participate in risk assessments and implementing safety measures for controlling risk. [Duration: 45 min]
Misuse of inside information is a criminal offence. The rules defining the proper conduct in dealing with such information are changing with new EU regulations coming into force soon. Learn about the new rules, and practice how to get them right. [Duration: 45 min]
Modern slavery is not only an inhumane act but also a serious crime with harsh penalties. We all have a duty to help prevent this from happening in our business and supply chain. Learn how to spot the signs of modern slavery and implement a slavery policy that targets this awful crime. [Duration: 20 minutes]
PCI Data Security Standard is the information security standard for organisations that process credit card payments. Learn what is expected of you if you deal with card payments. [Duration: 60 min]
The management of certain types of records is governed by laws, and we have an obligation to retain them securely, produce them upon request and dispose of them appropriately upon expiration. Learn how to comply with these principles for records management. [Duration: 20 min]
With the rise of social media websites and explosion of communications tools, the way we communicate internally within the Company and externally with customers, suppliers and partners has evolved dramatically. Learn how to exercise due care and make appropriate use of social media. [Duration: 20 min]
Certain individuals unable to care for themselves or their interests due to disability, age or other factors. We owe a duty to safeguard such vulnerable people. Learn what you can do to help. [Duration: 30 minutes]
Sexual harassment is never far from the headlines these days, with allegations of inappropriate behaviour at companies and elsewhere. Our Company has zero tolerance of Sexual Harassment and violations could lead to disciplinary action and prosecution against the perpetrators. Learn about how to identify and avoid the kind of behaviour that constitutes sexual harassment and help us build an inclusive workplace. [Duration: 30 min]
We can all suffer from stereotypes about certain social, racial or other identity groups that are formed outside our conscious awareness. This can impact the way we work with others and the decisions we make. Take this course to find out how unconscious bias reduces performance and impacts your relationships, and what you can do to eliminate it. [Duration: 20 min]
Anyone can suffer from stereotypes about certain social, racial or other identity groups that sit outside our conscious awareness. This can impact the way they work with others and the decisions they make, and in the case of managers, it can lead to discriminatory behaviour. Take this course to find out how you can eliminate unconscious bias your position as a manager. [Duration: 25 min]
Whistleblowing on internal malpractices and external threats is extremely important for the functioning and survival of our company. Learn about your responsibility to blow the whistle and the protection given to whistleblowers. [Duration: 30 min]
Health and safety in the workplace should be a top priority for all of us. Awareness of health and safety procedures can prevent injuries and save lives. Learn about what you can do to contribute. [Duration: 30 min]
Companies in a dominant economic position can be penalised heavily if they are found to be abusing their market power to impose unfair prices or hurt their competitors. Watch this 3-minute module to find out what constitutes dominance and what restrictions apply on dominant companies. [Duration 3 min]
Any agreement between companies to restrict market competition is a criminal offence. And agreements don't have been be explicitly in writing, even a casual chat can lead to perceptions of anti-competitive behaviour. Watch this 4-minute module to learn how to avoid breaching the competition laws. [Duration 4 min]
Criminals laundering the proceeds of their crimes pose a risk for our business. The law holds us responsible for being aware of money laundering and helping to prevent it – failing to do so is a criminal offense. Watch this 5-minute module to learn about your obligations under this law. [Duration 5 min]
Offering an inducement, financial or otherwise, to win business, get an approval or just speed things up can be deemed to be a bribe and can land you in jail. Watch this 3-minute module to learn what can be deemed to be a bribe and how to avoid any perception of bribery. [Duration 3 min]
Factual details and opinions that we hold about individuals, including customers, employees and others, are protected under data protection laws in the EU. Watch this 3-minute module to learn the principles of data protection and the rights of the data subjects. [Duration 3 min]
Fraud poses a serious threat to companies – both from sources outside and within their business. Watch this 3-minute module to learn about the different types of frauds, the factors behind fraud and the indicators that you can use to spot and prevent fraud in our business. [Duration 3 min]
Gifts and hospitality play an important role in doing business, but used inappropriate they can lead to conflicts of interest or accusations of bribery. Watch this 3-minute module to learn how you can avoid falling foul of our company's policy and the law. [Duration 3 min]
A few simple steps at work can help you avoid straining your eyes, your back, your hands and other musculoskeletal disorders and keep your physical and mental wellbeing. Watch this 4-minute module to learn about these steps. [Duration 4 min]
Safeguarding confidential information is absolutely critical for our business and the consequences of information being lost or stolen are severe. Learn what steps you should take to secure confidential information. [Duration: 6 min]
Sanctions and embargoes are tools for maintaining or restoring international peace and security that require us to observe trade restrictions with the targeted countries, organisations and individuals. Learn how these work and how you can avoid breaching them. [Duration 3 min]
Safety at work is the responsibility of everyone, and that includes you! Watch this 3-minute module to find out how you can contribute your safety and the safety of others around you. [Duration 3 min]
Abuse of position is a type of fraud that employees can commit, sometimes inadvertently, when they use their position at the Company for their personal gain. This is a criminal offence that can result in a prison sentence. Learn how to avoid this offence and how to manage any conflicts of interest you may have. [Duration: 5 min]
Customer Due diligence is a legal requirement and plays a vital role in protecting our company. It is your responsibility to understand and be aware of it even if you're not responsible for it yourself. Learn about the process of due diligence and the potential red flags that you must report. [Duration: 6 min]
Diligence in hiring new employees is no longer limited to education, experience and references. You now need to be aware of the potential for bribery, corruption and other crimes. Learn how you can comply with these requirements. [Duration: 5 min]
The failure to prevent persons associated with our Company from aiding others with tax evasion is now a criminal offence. Learn how you can help to fulfil this legal obligation. [Duration: 5 min]
The failure to prevent persons associated with our Company from aiding others with tax evasion is now a criminal offence. Learn how you can help to fulfil this legal obligation. (Financial Services version). [Duration: 7 min]
Modern slavery is not only a despicable and inhumane act but also a serious crime with harsh penalties. We all have a duty to help prevent this from happening in our business and supply chain. Select this module to learn how to spot and report this crime. [Duration: 5 min]
It is your legal duty to report any knowledge or suspicion of financial crime. If you had reasonable grounds for a suspicion but did not report it, you would be in breach of the law. Learn what and how you should report to comply with the law. [Duration: 5 min]
Terrorism is a huge risk that we face in the world today and like other human activities it requires funding. Countering this financing can contribute greatly to reducing terrorist activity. Learn how you can contribute by spotting and reporting signs of terrorist financing. [Duration: 5 min]
Due diligence plays a vital role in protecting our company. It is your responsibility to understand and be aware of the due diligence conducted on third parties even if you're not responsible for it yourself. Learn about the five step process for conducting this due diligence. [Duration: 6 min]
Tipping off a person about a money laundering or terrorist financial investigation is a criminal offence. But complying with this law put you in the situation of delaying suspicious transactions without telling the customer why. Learn how to handle such difficult situations and stay on the right side of the law. [Duration: 5 min]
Small facilitation payments made to officials for expediting a permit or an approval might seem innocuous but they are illegal and could land you in prison. Learn how to stay vigilant and resist facilitation payments and also conditions in which you may pay. [Duration: 5 min]
Speaking up about misconduct or suspected criminal activities can be daunting. However, whistleblowing is important for the functioning our business. Learn about the protection and consideration that we give to whistleblowers. [Duration: 5 min]
