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Insurance Compliance Courses

Skillcast is the leading supplier of compliance e-learning to the UK financial services sector, including insurance firms.

Our extensive library provides 30+ insurance compliance courses, including core training both at all-staff and manager levels and more specialist training courses on detailed regulatory requirements.

The courses cover both current compliance topics and other courses to help staff prepare for impending regulatory developments, including the Insurance Distribution Directive (IDD).

This library of e-learning courses is available with a fully managed LMS on a cost-effective subscription basis.

 
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Introduction to Solvency II Course

Introduction to Solvency II Course

Duration: 30 minutes  |  Format: E-learning module  |  Accreditation: CPD

Solvency II introduced a new, harmonised EU-wide insurance regulatory regime. This course will enable you to familiarise yourself with and better understand Solvency II.

Appointed Representatives Regulatory Responsibilities Course

Appointed Representatives Regulatory Responsibilities Course

Duration: 30 minutes  |  Format: E-learning module  |  Accreditation: CPD

The FCA expects firms with appointed representatives to ensure their appointed representatives are aware of the provisions within the FCA handbook that apply to them. This course outlines the comprehensive regulatory responsibilities of an appointed representative.

CASS - Client Money & Client Assets Course

CASS - Client Money & Client Assets Course

Duration: 80 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's rules for the administration of client assets and client money, including the requirements to segregate and safeguard these assets.

Claims Handling - General Insurance Course

Claims Handling - General Insurance Course

Duration: 40 minutes  |  Format: E-learning module  |  Accreditation: CPD

Insurers or those acting for them must treat customers fairly when handling claims. This course enables you to understand and learn the basic claims handling process found in the General Insurance sector and the regulatory requirements surrounding it.

Complaints Handling Course

Complaints Handling Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn how to receive and handle complaints from retail clients in the financial services sector.

CONC - Consumer Credit Sourcebook Course

CONC - Consumer Credit Sourcebook Course

Duration: 60 minutes  |  Format: E-learning module  |  Accreditation: CPD

Get an overview of the FCA's conduct of business rules for consumer credit business.

Conduct Risk Course

Conduct Risk Course

Duration: 90 minutes  |  Format: E-learning module  |  Accreditation: CPD

Conduct Risk covers how we conduct ourselves, from the way we treat our customers, how we incentivise staff, how we deal with conflicts of interest, how we develop products and how we sell them. Find out the risks we face in our business and how we manage them.

Conflicts of Interest in Insurance Course

Conflicts of Interest in Insurance Course

Duration: 50 minutes  |  Format: E-learning module  |  Accreditation: CPD

The management of conflicts of interests is understandably high on the FCA's conduct risk agenda. Find out how conflicts of interest in the insurance sector can arise and how such conflicts should be managed.

Contract Certainty Course

Contract Certainty Course

Duration: 30 minutes  |  Format: E-learning module  |  Accreditation: CPD

Contract certainty was developed in response to regulatory concerns about the 'deals now – details later' culture of the insurance industry. This course enables you to familiarise yourself with and better understand the principles of Contract Certainty within insurance.

Ethical Standards in Insurance & Investment Course

Ethical Standards in Insurance & Investment Course

Duration: 45 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the fundamental responsibilities of professionals working in the insurance sector, including those to their employer, customers and third parties.

EU Insurance Distribution Directive (IDD) Course

EU Insurance Distribution Directive (IDD) Course

Duration: 30 minutes  |  Format: E-learning module  |  Accreditation: CPD

The European Insurance Distribution Directive (IDD) replaced the Insurance Mediation Directive (IMD) in February 2018. Learn about the IDD, understand key elements of the new Directive and appreciate what rule modifications will be required.

ICOBS - Cancellation & Claims Course

ICOBS - Cancellation & Claims Course

Duration: 15 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's conduct of business rules for cancellation and claims that apply to the insurance business.

ICOBS - Distance Communications Course

ICOBS - Distance Communications Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's conduct of business rules for dealing using distance communications in the insurance business.

ICOBS - General Matters Course

ICOBS - General Matters Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's general conduct of business rules in the insurance business.

ICOBS - Providing Information & Advising Course

ICOBS - Providing Information & Advising Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's conduct of business rules for providing information and advising in the insurance business.

Information Barriers in Insurance Course

Information Barriers in Insurance Course

Duration: 30 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn what Information Barriers are, the different kinds of Information Barriers that exist in the insurance sector and what laws and regulations they help us to comply with.

Insurance Act (2015) Course

Insurance Act (2015) Course

Duration: 35 minutes  |  Format: E-learning module  |  Accreditation: CPD

The Insurance Act 2015 represents the most significant reform of insurance contract law in the UK for over a century. Understand key aspects of the Insurance Act and the late payment of insurance claims provisions enacted as part of the Enterprise Act 2016.

Introduction to UK Financial Regulation Course

Introduction to UK Financial Regulation Course

Duration: 60 minutes  |  Format: E-learning module  |  Accreditation: CPD

Here you'll learn how the UK's financial services industry is regulated. You will learn how regulations impact everything we do, and that compliance with them is an individual, as well as a collective, responsibility.

Managing Compliantly in General Insurance Course

Managing Compliantly in General Insurance Course

Duration: 60 minutes  |  Format: E-learning module  |  Accreditation: CPD

In this course you will learn about how each of us working in the UK’s insurance industry has a responsibility for complying with the rules laid down by the Financial Conduct Authority (FCA) and, where appropriate to our businesses, the Prudential Regulation Authority (PRA).

Packaged Retail & Insurance-based Investment Products (PRIIPs) Regulation Course

Packaged Retail & Insurance-based Investment Products (PRIIPs) Regulation Course

Duration: 45 minutes  |  Format: E-learning module  |  Accreditation: CPD

The Packaged Retail and Insurance-based Investment Products (PRIIPs) Regulation has applied since 1 January 2018. Review the key points of the PRIIPs regulation including the production and delivery of mandatory key information to retail investors.

Principles for Businesses Course

Principles for Businesses Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's 11 Principles for Businesses that apply to financial firms in the UK.

Prudential Regulation Course

Prudential Regulation Course

Duration: 25 minutes  |  Format: E-learning module  |  Accreditation: CPD

Get an overview of the Prudential Standards for financial businesses in the UK.

Senior Management Arrangements Systems & Controls Course

Senior Management Arrangements Systems & Controls Course

Duration: 20 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the responsibilities of senior managers under the FCA's systems and controls regime for financial services firms in the UK.

Training & Competence Course

Training & Competence Course

Duration: 35 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's rules for training and competence of staff in the financial services business.

Treating Customers Fairly Course

Treating Customers Fairly Course

Duration: 40 minutes  |  Format: E-learning module  |  Accreditation: CPD

Learn about the FCA's requirements for Treating Customers Fairly (TCF) and managing Conduct Risk.

Whistleblowing in Financial Services Course

Whistleblowing in Financial Services Course

Duration: 25 minutes  |  Format: E-learning module  |  Accreditation: CPD

Whistleblowing on internal malpractices and external threats is extremely important for the functioning and survival of our company. Learn about your responsibility to blow the whistle and the protection given to whistleblowers.

Off-the-shelf Courses

Our off-the-shelf subscription options allow you to train your staff using this course and other essential compliance courses cost-effectively.

We can also customise courses to your business needs or create fully bespoke courses to your specification.

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