Maintain customer trust with insurance compliance e-learning
Insurance companies face increasingly complex regulations to preserve business integrity and maintain customer trust. Ensure your insurance company stays on the right side of compliance by delivering consistent, engaging, and effective compliance training.



I have been extremely pleased with Skillcast from the beginning. I am the primary admin for the system (as well as a user), and I find it very easy to use. I review and customise all content before assigning the courses to our staff. I love that Skillcast does not ‘gatekeep’ this functionality and even gives us the ability to build a course from scratch. That said, the Skillcast team is always ready to jump in and help when needed, so you never feel like you are ‘on your own’ in figuring anything out.
Meg Allwein, Operations Management Consultant
Evolin Broking Limited

Build confidence in your compliance
Ensuring compliance in insurance companies is no easy task. As the leading provider of compliance training to the UK financial services sector — including insurance firms — our expertise lies in upskilling insurance company employees on complex regulatory requirements.
Available in several delivery formats and managed within the Skillcast Portal, our Insurance Compliance course library offers digestible, engaging e-learning modules to enhance company-wide compliance.
Why choose Skillcast?
Boost employee engagement
Employee buy-in is crucial to the success of compliance initiatives. When you choose CoreCompliance, your learners will benefit from 150+ e-learning courses delivered in engaging formats to ease learning. With CoreCompliance, you’ll ensure your learners have access to the necessary tools to upskill in key compliance areas.
Simplify complex requirements
Compliance can be daunting, especially when you’re a small business. Changing regulations can feel like you’re aiming at a moving target, but our regularly updated training modules break down modern compliance legislation, making it straightforward to improve compliance knowledge across various topics.
Ensure training consistency
Maintaining a high standard of training across multiple topics, teams, and locations can be challenging. With our learning management system (LMS), you can ensure consistent training delivery and track learner progress from a central location.
Measure training effectiveness
Effective compliance goes further than just course completion rates. With Skillcast, you can track knowledge retention and improvements with assessments, and top up learning over time with refresher courses. Plus, tracking tools help you demonstrate to regulators that training and monitoring are in place, as well as the effectiveness of your training.
Overcome cultural resistance
Our solutions help you turn compliance learning from a ‘box-ticking exercise’ into an engaging, enjoyable experience for your employees. Focusing on ethical decision-making and the practical benefits of compliance, our e-learning courses help you foster a culture of accountability and integrity throughout your organisation.
Benefit from the Skillcast service
Our courses are much more than just learning materials. Our e-learning packages feature a comprehensive LMS, diagnostic assessments, and training records and certificates to evidence compliance. Plus, our record speaks for itself — we’ve proudly earned the Feefo Platinum Service Award five years in a row.
Reduce business risk with our Insurance training packages
Financial Crime Prevention
There are two kinds of financial crime.
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Good Outcomes for Vulnerable Customers
Companies have a legal obligation to identify the signs of vulnerability and ensure that vulnerable individuals are treated fairly.
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Overview of the Consumer Duty
The FCA's Consumer Duty is a new standard which addresses the conduct of firms.
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Introduction to the Consumer Duty
The FCA's Consumer Duty is a new standard which addresses the conduct of firms.
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Experience the Skillcast difference with a free trial.
Start your free trialConduct Risk
The FCA focuses on good customer outcomes and how a firm achieves this through staff conduct at all levels of the business.
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Operational Resilience
The FCA has made operational resilience a requirement for banks, building societies, PRA-designated investment firms, enhanced scope firms and other financial institutions.
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Complaints Handling in Insurance
The number of complaints submitted in the Insurance sector has increased year on year in recent times in the UK.
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Conflicts of Interest in Insurance
A conflict of interest is where competing interests interfere with the exercising of judgement in a relationship.
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ICOBS - General Matters
The Insurance Conduct of Business Sourcebook (ICOBS) for general matters applies to all firms engaged in the insurance business.
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Insurance Distribution Directives
As it does with any new legislation, the EU Commission conducted a post-implementation check on how the IMD was bedding in, and this review reached the conclusion that there was a need to review and recast the Directive.
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Treating Customers Fairly in Insurance
Treating Customers Fairly (TCF) applies to firms in the Insurance industry.
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Whistleblowing in Insurance
Our Whistleblowing Training Course educates employees on reporting misconduct safely and ensures protection.
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Contract Certainty
Contract certainty means that each party will know the exact details of a product at the time when it is being sold, without there being any misunderstandings at a later date It was developed in response to regulatory concerns about the 'deals now – details later' culture of the insurance industry.
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ICOBS - Providing Information and Advising
The Insurance Conduct of Business Sourcebook (ICOBS) for Providing Information and Advising applies to insurance intermediaries.
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General Insurance Pricing Practices
The General Insurance Pricing Practices signal a new chapter in the FCA's focus on fairly-priced insurance products which provide real value to customers.
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CASS 5 - Client Money - Insurance Distribution Activity
CASS rules apply to money belonging to all clients.
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Conduct Rules for Senior Managers at Insurance Firms
Under the Senior Managers Regime, all senior managers must comply with the FCA's six Individual Conduct Rules (ICRs) and four Senior Managers Rules (SMRs).
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Conduct Rules for Non-Executive Directors (NEDs)
NEDs are an important part of a firm's governance and provide independence and oversight.
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Agency Law
The law of agency governs the legal relationship in which an agent deals with a third party on behalf of the principal.
An Introduction to Solvency UK
Solvency II introduced a new, harmonised EU-wide insurance regulatory regime.
Appointed Representatives Regulatory Responsibilities in Insurance
The FCA expects companies to ensure all their appointed representatives know the provisions within the FCA handbook.
Approved Persons
Senior Managers obtain approval to carry out an SMF from the FCA.

Your platform for compliance success
Benefit from a fully equipped learning platform to support your compliance e-learning delivery. With the Skillcast Portal, you’ll have the tools to handle e-learning and policy management, staff disclosures, compliance registers, and events — all in one place.
Or, if you wish to use your own LMS, you can host our course content on your existing platform. Learn more about the Skillcast Portal below.

Generating a 100% course completion rate for global insurer MS Amlin
Start your compliance e-learning journey with a free trial
With this no-obligation free trial you'll have access to our libraries and compliance platform.
Ready to start? Complete the form, and a member of the Skillcast team will be in touch with further details on how your trial works, what's included, and more.
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