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    Insurance compliance courses

    Skillcast is the leading supplier of compliance e-learning to the UK financial services sector, including insurance firms. Our expanded insurance library comprises 30+ e-learning courses, include core training both at all-staff and manager levels and more specialist training courses on detailed regulatory requirements.

    The courses cover both current compliance topics and other courses to help staff prepare for impending regulatory developments, including the forthcoming Insurance Distribution Directive (IDD). This library, with a fully managed LMS, is provided on a cost-effective subscription basis.

     
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    An Introduction to Solvency II

    An Introduction to Solvency II

    Accredited for CPD

    Solvency II introduced a new, harmonised EU-wide insurance regulatory regime. This course will enable you to familiarise yourself with and better understand Solvency II. [Duration: 30min]

    Appointed Representatives Regulatory Responsibilities

    Appointed Representatives Regulatory Responsibilities

    Accredited for CPD

    The FCA expects firms with appointed representatives to ensure their appointed representatives are aware of the provisions within the FCA handbook that apply to them. This course outlines the comprehensive regulatory responsibilities of an appointed representative. [Duration: 30min]

    CASS - Client Money and Client Assets

    CASS - Client Money and Client Assets

    Accredited for CPD

    Learn about the FCA's rules for the administration of client assets and client money, including the requirements to segregate and safeguard these assets. [Duration: 80minutes]

    Claims Handling - General Insurance

    Claims Handling - General Insurance

    Accredited for CPD

    Insurers or those acting for them must treat customers fairly when handling claims. This course enables you to understand and learn the basic claims handling process found in the General Insurance sector and the regulatory requirements surrounding it. [Duration: 40minutes]

    Complaints Handling

    Complaints Handling

    Accredited for CPD

    Learn how to receive and handle complaints from retail clients in the financial services sector. [Duration: 20 min] 

    CONC - Consumer Credit Sourcebook

    CONC - Consumer Credit Sourcebook

    Accredited for CPD

    Get an overview of the FCA's conduct of business rules for consumer credit business. [Duration: 60minutes]

    Conduct Risk

    Conduct Risk

    Accredited for CPD

    Conduct Risk covers how we conduct ourselves, from the way we treat our customers, how we incentivise staff, how we deal with conflicts of interest, how we develop products and how we sell them. Find out the risks we face in our business and how we manage them. [Duration: 90minutes]

    Conflicts of Interest in Insurance

    Conflicts of Interest in Insurance

    Accredited for CPD

    The management of conflicts of interests is understandably high on the FCA's conduct risk agenda. Find out how conflicts of interest in the insurance sector can arise and how such conflicts should be managed. [Duration: 50minutes]

    Contract Certainty

    Contract Certainty

    Accredited for CPD

    Contract certainty was developed in response to regulatory concerns about the 'deals now – details later' culture of the insurance industry. This course enables you to familiarise yourself with and better understand the principles of Contract Certainty within insurance. [Duration: 30minutes]

    Ethical Standards in Insurance and Investment

    Ethical Standards in Insurance and Investment

    Accredited for CPD

    Learn about the fundamental responsibilities of professionals working in the insurance sector, including those to their employer, customers and third parties. [Duration: 45minutes]

    EU Insurance Distribution Directive (IDD)

    EU Insurance Distribution Directive (IDD)

    Accredited for CPD

    The European Insurance Distribution Directive (IDD) replaced the Insurance Mediation Directive (IMD) in February 2018. Learn about the IDD, understand key elements of the new Directive and appreciate what rule modifications will be required. [Duration: 30minutes]

    ICOBS - Cancellation and Claims

    ICOBS - Cancellation and Claims

    Accredited for CPD

    Learn about the FCA's conduct of business rules for cancellation and claims that apply to the insurance business. [Duration: 15minutes]

    ICOBS - Distance Communications

    ICOBS - Distance Communications

    Accredited for CPD

    Learn about the FCA's conduct of business rules for dealing using distance communications in the insurance business. [Duration: 20minutes]

    ICOBS - General Matters

    ICOBS - General Matters

    Accredited for CPD

    Learn about the FCA's general conduct of business rules in the insurance business. [Duration: 20minutes]

    ICOBS - Providing Information and Advising

    ICOBS - Providing Information and Advising

    Accredited for CPD

    Learn about the FCA's conduct of business rules for providing information and advising in the insurance business. [Duration: 20minutes]

    Information Barriers in Insurance

    Information Barriers in Insurance

    Accredited for CPD

    Learn what Information Barriers are, the different kinds of Information Barriers that exist in the insurance sector and what laws and regulations they help us to comply with. [Duration: 30minutes]

    Insurance Act 2015

    Insurance Act 2015

    Accredited for CPD

    The Insurance Act 2015 represents the most significant reform of insurance contract law in the UK for over a century. Understand key aspects of the Insurance Act and the late payment of insurance claims provisions enacted as part of the Enterprise Act 2016. [Duration: 35minutes]

    Introduction to UK Financial Regulation

    Introduction to UK Financial Regulation

    Accredited for CPD

    Here you'll learn how the UK's financial services industry is regulated. You will learn how regulations impact everything we do, and that compliance with them is an individual, as well as a collective, responsibility. [Duration: 60minutes]

    Managing Compliantly in General Insurance

    Managing Compliantly in General Insurance

    Accredited for CPD

     [Duration: 60minutes]

    Packaged Retail and Insurance-based Investment Products (PRIIPs) Regulation

    Packaged Retail and Insurance-based Investment Products (PRIIPs) Regulation

    Accredited for CPD

    The Packaged Retail and Insurance-based Investment Products (PRIIPs) Regulation has applied since 1 January 2018. Review the key points of the PRIIPs regulation including the production and delivery of mandatory key information to retail investors. [Duration: 45minutes]

    Principles for Businesses

    Principles for Businesses

    Accredited for CPD

    Learn about the FCA's 11 Principles for Businesses that apply to financial firms in the UK. [Duration: 20minutes]

    Prudential Regulation

    Prudential Regulation

    Accredited for CPD

    Get an overview of the Prudential Standards for financial businesses in the UK. [Duration: 25minutes]

    Senior Management Arrangements Systems and Controls

    Senior Management Arrangements Systems and Controls

    Accredited for CPD

    Learn about the responsibilities of senior managers under the FCA's systems and controls regime for financial services firms in the UK. [Duration: 20minutes]

    Training and Competence

    Training and Competence

    Accredited for CPD

    Learn about the FCA's rules for training and competence of staff in the financial services business. [Duration: 35minutes]

    Treating Customers Fairly

    Treating Customers Fairly

    Accredited for CPD

    Learn about the FCA's requirements for Treating Customers Fairly (TCF) and managing Conduct Risk. [Duration: 40minutes]

    Whistleblowing in Financial Services

    Whistleblowing in Financial Services

    Accredited for CPD

    Whistleblowing on internal malpractices and external threats is extremely important for the functioning and survival of our company. Learn about your responsibility to blow the whistle and the protection given to whistleblowers. [Durtion: 25minutes]