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Insurance Compliance Training Courses

Skillcast is the leading supplier of compliance e-learning to the UK financial services sector, including insurance firms.

Our library of 30+ insurance compliance training courses includes core training for all staff and managers plus more specialist courses on detailed regulatory requirements.

We cover both current compliance topics and help staff prepare for impending regulatory developments. The Insurance Distribution Directive (IDD) being an example.

This library is available with a fully managed Compliance LMS on a cost-effective subscription basis.

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FCA Compliance

Insurance Compliance Training Course Library

30+ insurance training modules for staff and managers plus more specialist training on detailed regulatory requirements

Introduction to Solvency II

Duration

30 Minutes

Format

E-learning

Updated

January 2020

Introduction to Solvency II

Solvency II introduced a new, harmonised EU-wide insurance regulatory regime. This course will enable you to familiarise yourself with and better understand Solvency II.

Appointed Representatives Regulatory Responsibilities

Duration

30 Minutes

Format

E-learning

Updated

January 2020

Appointed Representatives Regulatory Responsibilities

The FCA expects firms with appointed representatives to ensure their appointed representatives are aware of the provisions within the FCA handbook that apply to them. This course outlines the comprehensive regulatory responsibilities of an appointed representative.

CASS - Client Money & Client Assets

Duration

80 Minutes

Format

E-learning

Updated

January 2020

CASS - Client Money & Client Assets

Learn about the FCA's rules for the administration of client assets and client money, including the requirements to segregate and safeguard these assets.

Claims Handling - General Insurance

Duration

40 Minutes

Format

E-learning

Updated

January 2020

Claims Handling - General Insurance

Insurers or those acting for them must treat customers fairly when handling claims. This course enables you to understand and learn the basic claims handling process found in the General Insurance sector and the regulatory requirements surrounding it.

Complaints Handling

Duration

20 Minutes

Format

E-learning

Updated

January 2020

Complaints Handling

Learn how to receive and handle complaints from retail clients in the financial services sector.

CONC - Consumer Credit Sourcebook

Duration

60 Minutes

Format

E-learning

Updated

January 2020

CONC - Consumer Credit Sourcebook

Get an overview of the FCA's conduct of business rules for consumer credit business.

Compliance Essentials

Our comprehensive off-the-shelf compliance solution of 30+ in-depth courses and dozens of microlearning modules helps companies from SMEs to global corporates to achieve compliance success.

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Compliance Essentials
Conduct Risk

Duration

90 Minutes

Format

E-learning

Updated

January 2020

Conduct Risk

Conduct Risk covers how we conduct ourselves, from the way we treat our customers, how we incentivise staff, how we deal with conflicts of interest, how we develop products and how we sell them. Find out the risks we face in our business and how we manage them.

Conflicts of Interest in Insurance

Duration

50 Minutes

Format

E-learning

Updated

January 2020

Conflicts of Interest in Insurance

The management of conflicts of interests is understandably high on the FCA's conduct risk agenda. Find out how conflicts of interest in the insurance sector can arise and how such conflicts should be managed.

Contract Certainty

Duration

30 Minutes

Format

E-learning

Updated

January 2020

Contract Certainty

Contract certainty was developed in response to regulatory concerns about the 'deals now – details later' culture of the insurance industry. This course enables you to familiarise yourself with and better understand the principles of Contract Certainty within insurance.

Ethical Standards in Insurance & Investment

Duration

45 Minutes

Format

E-learning

Updated

January 2020

Ethical Standards in Insurance & Investment

Learn about the fundamental responsibilities of professionals working in the insurance sector, including those to their employer, customers and third parties.

EU Insurance Distribution Directive (IDD)

Duration

30 Minutes

Format

E-learning

Updated

January 2020

EU Insurance Distribution Directive (IDD)

The European Insurance Distribution Directive (IDD) replaced the Insurance Mediation Directive (IMD) in February 2018. Learn about the IDD, understand key elements of the new Directive and appreciate what rule modifications will be required.

ICOBS - Cancellation & Claims

Duration

15 Minutes

Format

E-learning

Updated

January 2020

ICOBS - Cancellation & Claims

Learn about the FCA's conduct of business rules for cancellation and claims that apply to the insurance business.

ICOBS - Distance Communications

Duration

20 Minutes

Format

E-learning

Updated

January 2020

ICOBS - Distance Communications

Learn about the FCA's conduct of business rules for dealing using distance communications in the insurance business.

ICOBS - General Matters

Duration

20 Minutes

Format

E-learning

Updated

January 2020

ICOBS - General Matters

Learn about the FCA's general conduct of business rules in the insurance business.

ICOBS - Providing Information & Advising

Duration

20 Minutes

Format

E-learning

Updated

January 2020

ICOBS - Providing Information & Advising

Learn about the FCA's conduct of business rules for providing information and advising in the insurance business.

Information Barriers in Insurance

Duration

30 Minutes

Format

E-learning

Updated

January 2020

Information Barriers in Insurance

Learn what Information Barriers are, the different kinds of Information Barriers that exist in the insurance sector and what laws and regulations they help us to comply with.

Insurance Act (2015)

Duration

35 Minutes

Format

E-learning

Updated

January 2020

Insurance Act (2015)

The Insurance Act 2015 represents the most significant reform of insurance contract law in the UK for over a century. Understand key aspects of the Insurance Act and the late payment of insurance claims provisions enacted as part of the Enterprise Act 2016.

Introduction to UK Financial Regulation

Duration

60 Minutes

Format

E-learning

Updated

January 2020

Introduction to UK Financial Regulation

Here you'll learn how the UK's financial services industry is regulated. You will learn how regulations impact everything we do, and that compliance with them is an individual, as well as a collective, responsibility.

Managing Compliantly in General Insurance

Duration

60 Minutes

Format

E-learning

Updated

January 2020

Managing Compliantly in General Insurance

In this course, you will learn about how each of us working in the UK’s insurance industry has a responsibility for complying with the rules laid down by the Financial Conduct Authority (FCA) and, where appropriate to our businesses, the Prudential Regulation Authority (PRA).

Packaged Retail & Insurance-based Investment Products (PRIIPs) Regulation

Duration

45 Minutes

Format

E-learning

Updated

January 2020

Packaged Retail & Insurance-based Investment Products (PRIIPs) Regulation

The Packaged Retail and Insurance-based Investment Products (PRIIPs) Regulation has applied since 1 January 2018. Review the key points of the PRIIPs regulation including the production and delivery of mandatory key information to retail investors.

FCA Principles for Businesses

Duration

20 Minutes

Format

E-learning

Updated

January 2020

FCA Principles for Businesses

Learn about the FCA's 11 Principles for Businesses that apply to financial firms in the UK.
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Prudential Regulation

Duration

25 Minutes

Format

E-learning

Updated

January 2020

Prudential Regulation

Get an overview of the Prudential Standards for financial businesses in the UK.

Senior Management Arrangements Systems & Controls

Duration

20 Minutes

Format

E-learning

Updated

January 2020

Senior Management Arrangements Systems & Controls

Learn about the responsibilities of senior managers under the FCA's systems and controls regime for financial services firms in the UK.

Training & Competence

Duration

35 Minutes

Format

E-learning

Updated

January 2020

Training & Competence

Learn about the FCA's rules for training and competence of staff in the financial services business.

Treating Customers Fairly

Duration

40 Minutes

Format

E-learning

Updated

January 2020

Treating Customers Fairly

Learn about the FCA's requirements for Treating Customers Fairly (TCF) and managing Conduct Risk.

Whistleblowing in Financial Services

Duration

25 Minutes

Format

E-learning

Updated

January 2020

Whistleblowing in Financial Services

Whistleblowing on internal malpractices and external threats is extremely important for the functioning and survival of our company. Learn about your responsibility to blow the whistle and the protection given to whistleblowers.

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