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Fraud Prevention Content Centre

Watch the Seminar: Inside the Fraudster's Playbook featuring Alex Wood (BBC Scam Secrets) and Access Free Fraud Resources

Complete the form to unlock our resource centre with a number of practical tools you can put to immediate use, including guides and a free training module.

 
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What you'll learn

  • How criminals identify cultural and behavioural weak spots and the signals that make an organisation an easy target
  • The social-engineering methods fraudsters use and which roles are most vulnerable
  • Where internal processes and behaviours fail, and how those failures are exploited from the inside
  • How money-mule networks and illicit financial flows operate within the evolving EU AML landscape

Why should you watch?

  • Understand how fraudsters think including how they spot weak cultures and behavioural gaps
  • Learn the psychological and manipulation tactics used to influence capable employees at every level
  • See why “policy exists” is not the same as “policy is followed,” and how Compliance leaders can close that gap through behavioural insight and engagement
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Inside the Fraudster's Playbook: How fraudsters find weak spots 

In this snippet, asked how he finds vulnerabilities, reformed fraudster-turned-advisor Alex Wood says that if he couldn't find one, he’d create one. He breaks down a typical bank scam opener (“unusual transactions”) designed to worry the victim. If there’s no weakness, a fraudster will manufacture one. The easiest vulnerability to create? Worry and panic. This is the psychological entry point behind countless “bank” scams. 

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Additional resources

  • Understanding Fraud Compliance Bite (suitable for EU): a microlearning training module, available in multiple languages
  • Fraud Prevention Guide: practical steps to strengthen controls and improve awareness
  • Social engineering and fraud risk: how evolving scams, deepfakes, and new EU rules are reshaping fraud risk
  • Plus more curated assets

Available content

Inside the Fraudster's Playbook with Alex Wood (BBC Presenter)

What you'll learn:

  • How criminals identify cultural and behavioural weak spots and the signals that make an organisation an easy target
  • The social-engineering methods fraudsters use, and which roles are most vulnerable
  • Where internal processes and behaviours fail, and how those failures are exploited from the inside
  • How money-mule networks and illicit financial flows operate within the evolving EU AML landscape

Compliance Bite Training Module

What you'll learn:

  • What fraud is, why it matters, and the key elements of intent, deception and unfair advantage or harm
  • How to recognise different forms of fraud, from common scams to misuse of personal information or position
  • How employees can help prevent fraud by staying alert, reporting concerns and using appropriate reporting channels

Fraud Prevention Guide

What you'll learn:

  • Key offences under the UK Fraud Act and ECCTA 2023
  • How fraud occurs and what drives it
  • Practical steps to prevent, detect, and respond to fraud
  • How to conduct a fraud risk assessment

Social Engineering 
and Fraud Risk Guide

What you'll learn:

  • How modern social‑engineering scams work, including enriched impersonation, deepfakes, and AI‑generated fraud scripts
  • Why fraud is shifting from technical breaches to psychological manipulation and what this means for customer and employee risk
  • How upcoming EU regulations (PSR/PSD3) increase institutional liability and reshape fraud‑prevention expectations

Bonus: Benchmarking Report

What you'll learn:

  • How reinforcement is applied or missed in practice
  • Practical measures for board‑ready reporting
  • Where AI is helping
  • Why reliance on spreadsheets slows visibility and steps to improve data maturity
  • How leadership participation and feedback loops influence culture and accountability

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