Market Harborough Building Society Drive Engagement at Scale with Skillcast Premium
About the company
Market Harborough Building Society is a UK-based building society operating in the public sector, focused on delivering trusted financial services while maintaining strong regulatory compliance and employee development standards.
Employees
51-200
Industry
Real Estate
Location
Market Harborough, United Kingdom
The service we receive is excellent. Skillcast continually introduces new features and platform improvements that make managing our training provision easier and more efficient. Their training content is engaging and refreshing, and since partnering with Skillcast, we've seen a clear increase in both participation and completion rates, along with more positive feedback from colleagues across the organisation.
Senior People Coordinator
Market Harborough Building Society
The challenge
Before partnering with Skillcast, Market Harborough Building Society was looking for a learning platform that could better support its ambitions for a more modern, engaging, and seamless learning experience. The team wanted a system that was intuitive for colleagues to navigate and efficient for administrators to manage, helping streamline processes and enhance the overall user journey.
They were also seeking richer, more interactive training content to boost engagement and improve completion rates, alongside more sophisticated reporting tools to provide clear insights into compliance activity and learner progress.
Another priority was the flexibility to easily upload, tailor, and manage their own content to reflect the organisation's culture and evolving training needs. Stronger CPD tracking capabilities were also important to support colleague development more effectively.
Together, these priorities shaped the Society's search for a platform that was more intuitive, engaging, and insight‑driven, ultimately leading them to Skillcast.
Some key statistics
The solution
Market Harborough Building Society's partnership with Skillcast allowed them to implement a comprehensive, flexible learning ecosystem designed to boost engagement across the organisation. With Skillcast Premium, the organisation had access to:
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Policy Hub for centralised policy management and tracking, making important guidance easily accessible to all staff
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Compliance Bites to deliver engaging, bite-sized learning content that captures attention and encourages staff engagement and completion
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Custom content upload functionality to provide tailored internal training, ensuring relevance for all teams
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Aida to streamline administration, allowing learning managers to focus on engagement strategies rather than manual processes
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Training 360 to manage and deliver learning programmes holistically, supporting consistent participation across all departments
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Ongoing rollout of WB Register, Fit & Proper (F&P) Declarations, and DSE Declarations, integrating essential compliance tasks into the learning journey
The transition to Skillcast was seamless, with minimal disruption, rapid adoption, and a platform designed to drive engagement at scale across the workforce.
The outcomes
Within the first year, the organisation achieved strong, measurable improvements, including:
High engagement and completion
Over 5,452 assignments completed, with clear increases in participation and positive feedback from employees
More effective compliance management
Improved reporting, visibility, and tracking of policies, declarations, and regulatory training
Flexible, relevant learning
Ability to deliver tailored internal content alongside interactive, bite-sized modules that resonate with staff
Efficient, scalable administration
Streamlined processes through Aida and Training 360, enabling learning at scale across the organisation
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Learn more about Skillcast Premium
Find out how Skillcast Premium digitises, automates and consolidates your entire compliance programme giving you complete, real-time tracking across every activity.
