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Tesco Feeds the Nation by Simplifying and Accelerating Employee Training

When Tesco needed to onboard over 45,000 temporary staff during the pandemic, Skillcast helped deliver a bespoke, streamlined solution.

About the company

Tesco is a leading multinational retailer that aims to offer “affordable, healthy and sustainable food”. They also sell clothing, electronics and household goods.

Covid brought unprecedented challenges to the retail sector, requiring companies to make changes, and fast. Tesco turned to Skillcast for advice and support.

 

Employees

Over 330,000

Industry

Retail

Location

Welwyn Garden City, United Kingdom

When the news broke that the World Health Organisation declared a pandemic, no one knew or imagined what it would bring. Our strong partnership with Skillcast helped us safely navigate the Covid storm. We needed to onboard thousands of new colleagues to literally feed the nation. Together, side by side, we found a way to simplify the training and deliver it at speed.

Lead Learning Design Partner
Tesco

The challenge

To ensure that colleagues and customers were safe and legal, the challenges Tesco needed to address were:

  1. Quickly providing new starters access to relevant courses in the learning management system (LMS)
  2. Streamlining inductions, enabling new recruits to hit the ground running
  3. Helping staff transition to different roles, helped by new learning curricula

 

Some key statistics

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313% Increase in learning and development at Kentro
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313% Increase in learning and development at Kentro

The solution

Skillcast made rapid changes to Tesco’s LMS, enabling secure access for their temporary staff.

Meanwhile, Tesco engaged with key stakeholders across the business to identify training needs. With Skillcast’s help, Tesco designed, developed and delivered new learning curricula in just two weeks. Our simple, people-centric approach ensured all business-critical roles continued as normal.

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Outcomes

The size, scale and speed of Tesco’s achievement were reflected in year-on-year growth in usage.

99% increase in user access

User access to Tesco's LMS increased by 99%

342% growth in sessions

Learning sessions grew by 342%, averaging four per learner

800k+ learning sessions

Over 800 thousand learning sessions were delivered in April 2020

Explore our LMS 

Discover how Skillcast empowers your organisation to boost employee retention by embedding engagement strategies that reflect and reinforce your brand values. 

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