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Conduct Risk

The FCA focuses on good customer outcomes and how a firm achieves this through staff conduct at all levels of the business. Conduct Risk is a keystone of regulation.

Conduct Risk refers to the risk of an individual or financial firm behaving in a way that negatively impacts market competition, causes detriment to a customer or reputational damage to the business.

Our Conduct Risk Course explains the FCA's approach to Conduct Risk as well as how to recognise and manage conduct risks in daily operations.

objectives

What you’ll learn in
this course

  • Recognise what Conduct Risk is and the complexity of managing it
  • Recognise the Firm's commitment to properly conduct all aspects of our relationship with our customers
  • Understand how we manage Conduct Risk in our business
  • Understand your responsibility to ensure proper conduct

Hear from our customers

Skillcast has truly transformed our approach to compliance training and tracking at Imagination. Not only does it seamlessly manage our global company's compliance requirements, but it also enhances employee engagement through its user-friendly interface and interactive content. What sets Skillcast apart is not just the platform itself, but also their exceptional customer service team. They are responsive, knowledgeable, and dedicated to providing tailored solutions to our unique needs. It's been instrumental in streamlining our compliance processes and fostering a culture of proactive risk management, growth & development."

Feefo Customer Rating  ★★★★★ 4.9/5

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