General Insurance Pricing Practices Training Course 

The General Insurance Pricing Practices signal a new chapter in the FCA's focus on fairly-priced insurance products which provide real value to customers.

These are supported by a Q&A document that is regularly updated.

Learn what these rules are, how they apply to each role, and how you can use them to provide fair value to customers.

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insurance pricing practices

About this Course

Available as part of our Insurance Course Library.

Learning Objectives

This course will prepare your employees to:

  • Comply with the General Insurance Pricing Practices (GIPP) and deliver fair value to your customers
  • Avoid discriminating against customers based on their tenure
  • Make detailed reports in line with the FCA's requirements
  • Understand the new level of accountability assigned to senior managers
  • Ensure that there are no material barriers preventing customers from changing providers

Course Outline


What are the General Insurance Pricing Practices?

- What is fair value?

Fair value assessments

- What this means for insurance firms
- What this means for insurance firms
- Scenario: Fair value

Pricing strategy

- Closed books
- Application across the distribution chain
- Pricing strategy challenges
- Scenario: Pricing strategy


- Pricing submissions
- Reporting challenges
- Scenario: Reporting

Individual accountability

- Accountability challenges
- Scenario: Individual accountability

Customer engagement

- Customer engagement challenges
- Scenario: Customer engagement

Premium finance




Course Specifications



Approximately 25-minute long e-learning course followed by a 10-question assessment.



Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.



SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.



All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.



Fully customisable on Skillcast Portal CMS.



Pre-translated versions not available, but all text content can be exported for translation into all languages.



Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.

FCA Course Library

Our FCA Course library of over 60 training modules covers everything from high-level and conduct of business standards to thematic topics, including treating customers fairly.

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