General Insurance Pricing Practices Training Course 

The General Insurance Pricing Practices signal a new chapter in the FCA's focus on fairly-priced insurance products which provide real value to customers.

These are supported by a Q&A document that is regularly updated.

Learn what these rules are, how they apply to each role, and how you can use them to provide fair value to customers.

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insurance pricing practices

About this Course

This SCORM-compatible course is part of our Insurance Course Library.

The library is available in the Skillcast Standard plan for larger companies or Skillcast Basic plan for those with under 50 learners.

Learning Objectives

This course will prepare your employees to:

  • Comply with the General Insurance Pricing Practices (GIPP) and deliver fair value to your customers
  • Avoid discriminating against customers based on their tenure
  • Make detailed reports in line with the FCA's requirements
  • Understand the new level of accountability assigned to senior managers
  • Ensure that there are no material barriers preventing customers from changing providers

Course Outline


What are the General Insurance Pricing Practices?

- What is fair value?

Fair value assessments

- What this means for insurance firms
- What this means for insurance firms
- Scenario: Fair value

Pricing strategy

- Closed books
- Application across the distribution chain
- Pricing strategy challenges
- Scenario: Pricing strategy


- Pricing submissions
- Reporting challenges
- Scenario: Reporting

Individual accountability

- Accountability challenges
- Scenario: Individual accountability

Customer engagement

- Customer engagement challenges
- Scenario: Customer engagement

Premium finance




Course Specifications



Approximately 25-minute long e-learning course followed by a 10-question assessment.



Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.



SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.



All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.



Fully customisable on Skillcast Portal CMS.



Pre-translated versions not available, but all text content can be exported for translation into all languages.



Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.

FCA Course Library

Our FCA Course library of over 60 training modules covers everything from high-level and conduct of business standards to thematic topics, including treating customers fairly.

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FCA Courses Library