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Aviva Success Story: Compliance E-learning

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About the company

When Aviva, the UK's largest general insurer, wanted to create a unified compliance e-learning course, they collaborated with Skillcast.

The challenge

Aviva requires all employees to complete learning modules in nine essential learning topics every year in order to comply with regulations and manage legal and reputation risks. The processing time and administration overhead involved in delivering these modules was estimated to be equivalent to 200 full-time employees (a cost of approximately £7.75 million per year).

Some key statistics

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313% Increase in learning and development at Kentro
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313% Increase in learning and development at Kentro

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The solution

The Aviva Learning & Development team partnered with Skillcast to develop a single compliance essentials learning module. The module used adaptive logic to allow employees who could demonstrate their understanding of certain topics to skip the related learning material.

This assessment-focused approach, combined with a consistent user interface and concise learning content, has resulted in a significant reduction in the overall process time for essential learning. Consolidating nine modules into a single activity has simplified audience management and reporting, resulting in administrative savings.

Tesco recognises that our people are our greatest asset. We partnered with Skillcast to create a bespoke learning experience for each colleague. It uses dynamic assignments 
and deadlines to help learners plan and lead their journey.

Lead Learning Design Partner, UK Stores
Tesco

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Implementation

Authoring tool

Skillcast CMS

Learning Management System

Oracle OLM

Integration

SCORM 1.2

Hosting

Content deployed on client LMS (OLM)

Reporting

Standard OLM reports plus Skillcast tools for detailed analysis of training records

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