Boosting Compliance Training Engagement Across ABF's Global Workforce

About the company

Associated British Foods (ABF) is a diversified international food, ingredients and retail group. Operating in 56 countries with 138,000 employees, they supply many of the products we all have in our food cupboards.

The outcomes

Once the content was signed off, it was delivered on the Skillcast Learning Management System(LMS). ABF was interested in learning about knowledge gaps within their workforce so adopted the Skillcast analytic reporting option.

Enhanced visibility and insight

Through centralised LMS analytical reporting dashboards, compliance leaders gained improved visibility into:

This gave them detailed metrics about the performance of all staff, including:

• Completion rates across entities
• Knowledge gaps by topic or region
• Trends that could signal emerging risk areas

Continuous support and oversight

As individual businesses within the organisation have their own LMS, they chose to host the training themselves. In order for the central compliance team to monitor usage on multiple LMS platforms, Skillcast used Remote SCORM delivery. A version of the course was sent to each company to load onto their LMS.

The solution delivered a more engaging, interactive compliance experience while providing ABF with ongoing visibility and support through Skillcast Remote Service.

Skillcast Remote Service allowed ABF to:

• Monitor learner progress and completion in real time
  

• Identify knowledge gaps and areas for follow-up

• Quickly update content as regulations or business requirements changed

This meant ABF could maintain consistent compliance standards across multiple entities while benefiting from ongoing support without adding internal resource pressure. The ABF compliance team could access results from multiple LMS platforms in a single central report as completion records were automatically passed back to Skillcast. This is a groundbreaking development that is helping them manage their compliance programmes effectively. 

Increased engagement

Interactive and scenario-based learning improved learner participation and completion quality. Training moved beyond passive acknowledgement to active understanding, helping embed compliance principles across diverse teams.

Results - for users

The feedback on the course was highly positive, with 82% of learners ranking the course as four and above out of five.

A very good training in the sense that it encourages an ongoing dialogue about ethics and compliance, that leads to continuous improvement in everyday practices

Results - for the ABF Compliance team

This training has not only improved awareness but has also empowered our teams to apply these principles in real-world scenarios. The ability to track engagement seamlessly across multiple businesses has given us key oversight of our training programme, allowing us to focus on areas where there may be gaps in understanding.