Responsible Use of Social Media

• 30 Minutes
• For all staff
• EU

Communication tools and social platforms have changed how employees interact with colleagues, customers and suppliers. This 30-minute course helps staff recognise the benefits and risks of social media, use it safely and professionally, and ensure their use does not conflict with the company's code of conduct or expose the organisation to unnecessary risk.

Under GDPR, most social media content involving identifiable people counts as personal data, which brings employee posts about colleagues and customers into scope. Content also crosses borders instantly and cannot be recalled. Setting clear expectations protects individuals from decisions made quickly, and protects the organisation from having to explain a post it never approved.