Skillcast Jobs

Skillcast is the UK’s market-leading provider of E-learning and Regtech. We help companies to train, motivate and manage their employees to act with integrity and in compliance with laws and regulations. 

As a growing company, we often have roles on offer in both the UK and Malta, offering great benefits and a friendly collaborative working environment.

If you have an enquiry about an existing application, please email us.

Chevron Skillcast chevron graphic
Skillcast Jobs

Current Vacancies

Customer Success Manager

London - FT - Hybrid Working

We are looking for an experienced e-learning customer services manager with LMS administration experience to join our growing customer success team.

Key responsibilities

  • Be responsible for a portfolio of clients
  • Set up and configure learning portals for your clients
  • Manage day-to-day requests such as adding users, assign courses, and set up communications
  • Provide support to client administrators and their users via email and telephone
  • Train client administrators how to use the learning portals using screen share
  • Suggest improvements to client administrators and obtain feedback on our performance
  • Engage clients to build lasting relationships

Experience & Skills

  • One or more years of customer service experience in an e-learning environment (LMS administration)
  • Excellent communication and presentation ability
  • Ability to ask critical, insightful questions and probe for information to facilitate problem-solving
  • Ability to quickly and efficiently identify key issues or variables to consider in making important decisions.

Apply for this role

Chevron Skillcast chevron graphic
Compliance Bulletin

Compliance Bulletin

Our monthly email provides best practices, expert opinions, industry insights, news and key trends in regulatory compliance training, digital learning, EdTech and RegTech.