Responsible Use of Social Media

• 30 Minutes
• For all staff
• Global

The explosion in communication tools and social platforms has changed how employees engage with colleagues, customers and suppliers. This 30-minute global course helps staff recognise the benefits and risks of social media, use it safely and professionally, and make sure their activity does not conflict with the company's code of conduct.

A post made in one market reaches every other one immediately, and what reads as harmless locally can be damaging elsewhere. Employees are also identifiable as staff whether or not they say so. Clear global guidance protects people from a decision made in seconds, and gives the organisation a consistent position rather than reacting to each incident on its own terms.