Managing Compliantly in General Insurance Training Course
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45 Minutes -
For managers
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UK
Managers in UK general insurance carry responsibility for how their teams behave, not only for their own conduct. This 45-minute course covers the importance of values and culture in achieving compliance, each manager's individual responsibility, and the key themes the FCA and, where relevant, the PRA focus on.
Compliance culture is set by what managers tolerate, notice and reward. Policies are read once; a manager's reaction to a shortcut is read every day. Training your management layer specifically, rather than folding them into all-staff awareness, targets the population with the most influence over conduct outcomes and gives your firm a credible answer on how tone from the middle is set.
What you’ll learn in
this course
- Appreciate the importance of our values and culture in ensuring compliance
- Recognise your individual responsibility to comply with regulations and manage compliantly
- Identify the key areas and themes of Financial Conduct Authority (FCA) and, where applicable, Prudential Regulation Authority (PRA) regulations
- Take appropriate action to fulfil our FCA and PRA obligations
- Appreciate the importance of the Treating Customers Fairly (TCF) principle and what this means in everyday practice
- Recognise our shared responsibilities to combat financial crime and the importance of whistleblowing