Meeting the Conduct Rules in Insurance Firms

• 25 Minutes
• For all staff
• UK

The Conduct Rules are standards of behaviour set and enforced by the PRA and the FCA. This 25-minute course explains their significance and helps staff at insurance firms recall and differentiate between the PRA and FCA Conduct Rules, state who each set applies to, and explain how both operate in practice within their own role.

Insurers sit under two regulators whose conduct rules overlap without being identical, and staff are rarely shown which is which. Breaches are reportable and follow individuals through regulatory references. Making the distinction clear across the firm reduces the number of reportable breaches and gives your certification and reference processes accurate information to work from.