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    Responsible Use of Social Media

    Welcome to this course on Responsible Use of Social Media. Here you'll learn about how to use social media safely and responsibly. With the rise of social media websites and explosion of communications tools, the way we communicate internally within the Company and externally with customers, suppliers and partners has evolved dramatically. Learn how to exercise due care and make appropriate use of social media. [Duration: 20 min]

    Learning Objectives

    • Appreciate the benefits and risks of using social media
    • Use social media safely and professionally
    • Explain and comply with the Company's Social Media Policy

    Free Trial: Essentials

    This course is a part of Compliance Essentials, our best-selling compliance e-learning library. A subscription to this library gives you the ability to train your staff on all the key compliance issues from AML, Bribery, GDPR to Equality and Health and Safety. All these course can be customised to completely fit your organisation. Take a free trial to experience these courses yourself.


    Course Contents

    • Welcome
    • What is Responsible Use of Social Media?
    • Should you use social media?
    • Getting started
    • You make the call: Account types
    • Your profile
    • You make the call: Tweet or don't tweet?
    • Joining discussions
    • Question 1: Responding to hostile messages
    • Question 2: Legal matters
    • Question 3: Call centre
    • Question 4: Responding to blog comments
    • Exercise caution when exposing personal information
    • Exposing personal information?
    • Social engineering
    • Survey: Online security threats
    • LinkedIn
    • Protecting your information
    • Constantly check your account's privacy settings
    • Previewing your profile
    • Summary
    • Affirmation
    • Assessment


    Duration Approximately 20 minutes
    Audience Suitable for all staff - examples and interactivities designed for staff at all levels
    Prerequisites No previous knowledge or experience required
    Design SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via client style sheet
    Assessment Ten-question assessment
    Test-out Ability to offer optional test-out, whereby users can choose to skip the course content and complete the learning assignment simply by passing the assessment Deployment AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC
    Deployment AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC
    Compatibility All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility)
    Tailoring Fully customisable on Skillcast Portal CMS
    Translation Pre-translated versions not available, but all text content can be exported for translation into all languages
    Localisation Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary


    We offer several off-the-shelf subscription options for you to train your staff using this course and others in this library. Alternatively, you may purchase a perpetual licence to this course and tailor it completely to fit in with your business or go for something totally bespoke that we build for you ground up. Visit our pricing page for more details on all these options.

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