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Responsible Use of Social Media Training Course

Social media allows employees to engage, network and communicate with their colleagues and externally with customers, suppliers and partners.

But because much social media content constitutes personal data, it is protected by the General Data Protection Regulation (GDPR).

Our Responsible Use of Social Media Training Course will help your employees understand how to use social media safely and responsibly, use personal data appropriately and protect data in line with the GDPR.

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Responsible Use of Social Media Training Course

About this Course

Versions available as part of our Compliance Essentials and GDPR Course Libraries.

Learning Objectives

This course will prepare your employees to:

  • Understand the impact of GDPR in the world of social media
  • Appreciate the risks and benefits of placing personal data on social media sites
  • Use social media safely and professionally
  • Explain and comply with your company's Social Media Policy
  • Understand how company policies on the use of social media link to data protection policies

Course Contents

Introduction

What is Safeguarding Personal Data on Social Media?

Should You Use Social Media?

Getting Started

- You make the call: Account types

Your Profile

- You make the call: Tweet or don't tweet?

Joining Discussions

- Question 1: Responding to hostile messages
- Question 2: Legal matters
- Question 3: Call centre
- Question 4: Responding to blog comments

Exercise Caution When Exposing Personal Information

Exposing Personal Information?

Researching Social Media for Recruitment

Engaging with Clients Over Social Media

Social Engineering

LinkedIn

Protecting Your Information

Constantly Check Your Account's Privacy Settings

Previewing Your Profile

Summary

Assessment

Compliance Essentials

Our comprehensive off-the-shelf compliance solution of 30+ in-depth courses and dozens of microlearning modules helps companies from SMEs to global corporates to achieve compliance success.

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Compliance Essentials

Course Specifications

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Duration

Approximately 30 minutes.

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Audience

Suitable for all staff - includes examples and interactivities designed for staff at all levels and best practice do's and don'ts for managers.

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Prerequisites

No previous knowledge or experience required.

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Design

SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.

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Assessment

Ten-question assessment.

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Test-Out

Ability to offer optional test-out, whereby users can choose to skip the course content and complete the learning assignment simply by passing the assessment.

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Microlearning

Supplementary four-minute iExpress interactive video provided to create awareness and interest about the topic.

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Deployment

AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.

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Compatibility

All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility).

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Tailoring

Fully customisable on Skillcast Portal CMS.

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Translation

Pre-translated versions not available, but all text content can be exported for translation into all languages.

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Localisation

Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.