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AI Literacy at Work

  • 35 Minutes
  • For all staff
  • jurisdiction UK

Most of us already use artificial intelligence (AI) at work. This in-depth course helps UK employees understand what AI can and cannot do, including narrow AI (the only current type) and categories that fall under it, such as generative AI. Understand how AI tools can boost productivity and open up new opportunities, and where they create risks, such as AI bias, discrimination, misinformation and deepfakes.

This course explains why AI training data matters, how AI copyright and plagiarism risk affect what you produce, and what the EU AI Act means for UK organisations. Throughout, you’ll learn the importance of human oversight, AI transparency, and accountability, helping you use the technology confidently, follow your firm’s guidelines and support responsible innovation.

objectives

What you’ll learn in
this course

  • Understand what AI is, how it produces its output and where it is weakest
  • Use AI in a way that protects confidential information and personal data
  • Identify key risks associated with AI use and learn how to manage them
  • Apply appropriate human oversight and take responsibility for AI-assisted work
    Know when to seek guidance or escalate concerns

Hear from our customers

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Your questions, answered

Where can I track incidents involving personal data?

Tools such as a Data Breach Register enable you to log, track, and respond to data breaches and similar incidents efficiently. Skillcast offers this tool, making it easy to document and manage incidents in line with compliance requirements.

How can I benchmark my team's cybersecurity awareness?

An anonymous cybersecurity awareness survey can assess your team's understanding of critical security practices. Skillcast offers ready-to-use surveys to benchmark awareness levels and identify areas needing extra focus.