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AI Literacy at Work

  • 35 Minutes
  • For all staff
  • jurisdiction UK

Misuse of AI can bring reputational damage, regulatory penalties and loss of trust. This 35-minute course helps staff understand what AI is, how it generates its output and where it is weakest, use it in a way that protects confidential information and personal data, and identify the key risks that arise when AI is applied to work tasks without proper judgement.

Staff are already using these tools, usually without telling anyone, and the exposure comes from pasting customer data or client material into a service nobody assessed. Confident output that is simply wrong is the second problem. Building literacy across the workforce gives your organisation a realistic basis for an AI policy rather than a prohibition people quietly work around.

objectives

What you’ll learn in
this course

  • Understand what AI is, how it produces its output and where it is weakest
  • Use AI in a way that protects confidential information and personal data
  • Identify key risks associated with AI use and learn how to manage them
  • Apply appropriate human oversight and take responsibility for AI-assisted work
    Know when to seek guidance or escalate concerns

Hear from our customers

Skillcast provide an A-star product with excellent customer service support.

Feefo Customer Rating  ★★★★★ 4.9/5

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Your questions, answered

Where can I track incidents involving personal data?

Tools such as a Data Breach Register enable you to log, track, and respond to data breaches and similar incidents efficiently. Skillcast offers this tool, making it easy to document and manage incidents in line with compliance requirements.

How can I benchmark my team's cybersecurity awareness?

An anonymous cybersecurity awareness survey can assess your team's understanding of critical security practices. Skillcast offers ready-to-use surveys to benchmark awareness levels and identify areas needing extra focus.