FSCS Deposit Protection Course

The Financial Services Compensation Scheme (FSCS) safeguards customers' finances. It has protected over 4.5m customers and paid out over £2.6bn in compensation since 2001.

If a building society, credit union or bank goes bankrupt, customers will receive automatic protection of up to £85,000. In most cases, affected customers receive their money back within a week.

Our FSCS Deposit Protection Course explains which financial products and services are covered., the obligations for informing consumers and the levels of compensation available.

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FSCS Deposit Protection Course

About this Course

This SCORM-compatible course is part of our FCA Compliance Library.

The library is available in the Skillcast Standard plan for larger companies or Skillcast Basic plan for those with under 50 learners.

Learning Objectives

This course will prepare your staff to:

  • Understand their responsibilities are under the FSCS
  • Be aware of what qualifies as a "temporary high balance"
  • Comply with the FSCS compensation process
  • Identify which customers are eligible for FSCS protection
  • Appropriately display FSCS information

Latest Course Updates

  • Course redesigned with a more modern feel
  • Full review conducted by an FCA expert
  • Text & image updates throughout the course

Course Outline

Introduction

What is the FSCS?

- What the FSCS covers
- What the FSCS protects
- You decide: FSCS protection

Eligibility

- Compensation limits
- Scenario: Eligibility

Temporary high balances

- What qualifies as a temporary high balance?
- You decide: Temporary high balances

How compensation is received

Making FSCS information available

- The 'FSCS protected' badge
- Where should FSCS information be displayed?
- Scenario: Putting information on display

Summary

Affirmation

Assessment

Course Specifications

 

Structure

Structure

Approximately 20 minutes followed by a 10-question assessment.

Audience

Audience

Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.

Design

Design

SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via client style sheet.

Compatibility

Compatibility

All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.

Tailoring

Tailoring

Fully customisable on Skillcast Portal CMS.

Translation

Translation

Pre-translated versions not available, but all text content can be exported for translation into all languages.

Localisation

Localisation

Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.

FCA Course Library

Our FCA Course library of over 60 training modules covers everything from high-level and conduct of business standards to thematic topics, including treating customers fairly.

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FCA Course Library