Compliance Training for Small Businesses

Basic Plan Course List

Based on over 20 years of delivering regulatory compliance e-learning to companies in the UK, we have built several libraries of courses that help you demonstrate staff compliance. Skillcast Basic plan picks all the relevant courses from our libraries that are right for your industry sector. Here are some of the 100+ courses included, depending on your industry sector.

Basic Plan FAQs

If you have any other questions, get in touch by emailing us at basicplan@skillcast.com

1. Courses
2. Training
3. Training Administration
4. Subscriptions

1. Courses

1. Which courses are included in the Skillcast Basic Plan?
   All users get courses on generic compliance topics that affect all business sectors, such as bribery, cyber security, equality and health and safety. In addition, you may get courses specific to your business sector.
2. Can users only view the courses assigned to them?
   No. All users can view all the courses in your Portal. Additionally, some of these courses may be assigned as mandatory, which means that you are required to complete them by the deadline provided.
3. Do the courses bookmark my progress?
   Yes, all the courses have automatic bookmarking. If you close a course without completing it, you can choose to return to where you left off or to restart the course. However, if the course features a video, your progress through the video will not be bookmarked and you'll need to start the video afresh upon your return.
4. What are in-depth courses?
   In your subscription, you will find several in-depth e-learning courses on topics such as bribery, money laundering, data protection and equality that are suitable for annual compliance training. Each of these courses takes 30-45 minutes to complete and provides your employees with a comprehensive foundational knowledge of the given topic. They can evidence that with a certificate and CPD points.
5. What are microlearning courses?
   The Skillcast Basic Plan includes microlearning courses on most topics that you need for employee compliance training. They are typically 2-3 minutes long and illustrate the compliance topic using engaging visuals and storylines. For each course, employees can download a certificate evidencing their completion.

2. Training

1. What is "mandatory training"?
   All users in your account can see all the courses available for your business sector. You can set any of these courses as "mandatory training" for one or more users. Doing this assigns the courses to them with a deadline and sends them notification emails. If they don't complete the course within the deadline, they get reminder emails to complete the assignment.
2. How do I check my mandatory training?
   The "Mandatory Training" box on the Portal's homepage displays the percentage of your mandatory training that is completed, not completed and overdue. Select the box to access your incomplete mandatory training. The date (shown in the DD/MM/YYYY format) is your deadline for completing the course.
3. What is in my training record?
   Your training record shows a list of the courses that you've started and completed. You can select each entry to see more details, such as your passing score and your certificate. You can access your training record by selecting "Certificates" at the top of the screen.
4. Can I get certificates for courses I've completed?
   Yes, you can download a course completion certificate after you've completed a course by selecting "Certificates" at the top of your screen and then selecting the relevant course from the list of those that you've completed.
5. How do I update my details?
   Select "My Profile" at the top of the screen to change your details.

3. Training Administration

1. Do I get a dashboard to manage my employees?
   Yes, Skillcast Basic Plan provides you with an admin dashboard where you can manage and monitor your learners. It enables you to check whether your employees have completed the mandatory training you have assigned to them and download a report showing the number of assignments that are completed, pending or overdue for all your users.
2. What does the admin dashboard show?
   The admin dashboard gives you an overview of your Portal with three charts. By selecting the buttons under each of these charts, you can access more information and tools to manage your Portal and monitor your learners.
1. "Users": shows the number of invited, active and archived users you have, and the number of seats available for you to assign
2. "Assignments": shows the number of assignments that are completed, pending or overdue for all your users
3. "Training records": shows how many in-depth courses and microlearning courses are complete or incomplete for all your users
3. How do I reset my password?
   Follow the steps below to reset your password:
1. Select "My Profile" at the top of the screen
2. Select the "Reset Password" tab
3. Complete and submit the form
4. How do I view details of my subscription?
   Select "Billing" at the top of the screen to manage your subscription. Here you can find information such as your renewal date, payment card, invoices and receipts.
5. How do I add users to the Portal?
   Follow these steps to add users to the Portal, then each user will receive an email guiding them on how to activate their account on the Portal.
1. Select "Manage" at the top of the screen
2. In the "Users" section, select "Manage users"
3. Select "Add users" near the top of the screen
4. Enter each user's details – their first name, last name and email address
5. Enter a personal message to the users (optional)
6. Select "Send invitation(s)"
6. What user account types are there?
   You can change a user's account type by editing the user. Users are automatically assigned the "Learner" account type when invited to the Portal. Users can have one of four types of accounts:
1. Learner: can only access courses
2. Report Viewer: can access courses and view management information
3. Manager: can access courses, view management information, assign training and add, edit and archive user accounts
4. Owner: has full access and can manage billing
7. How do I edit a user?
   Users with the "Learner" account type cannot edit their details themselves. Follow these steps to edit a user:
1. Select "Manage" at the top of the screen
2. In the "Users" section, select "Manage users"
3. Locate the relevant user and select "Manage user" under their details
4. Select "Edit user" near the top of the screen
8. How do I archive a user?
   Archived users can no longer log in to the Portal, but their training records are not erased. You can unarchive a user by selecting "Reactivate". Follow these steps to archive a user:
1. Select "Manage" at the top of the screen
2. In the "Users" section, select "Manage users"
3. Locate the relevant user and select "Manage user" under their details
4. Select "Archive" near the top of the screen
9. How do I assign a course to a user?
   Follow these steps to assign a course to a user:
1. Select "Manage" at the top of the screen
2. In the "Assignments" section, select "Manage assignments"
3. Locate the relevant course and select "Manage assignments"
4. Select "Add assignments"
5. Select the relevant user(s) and set the deadline
6. Select "Continue"
7. Enter a personal message to the user(s) (optional)
8. Select "Add assignments"
10. How do I see the training records for each course?
    Follow these steps to see the training records for each course:
1. Select "Manage" at the top of the screen
2. In the "Assignments" section, select "Manage assignments"
3. Locate the relevant course and select "View training records"

4. Subscriptions

1. How do I start a subscription?
   Subscribing to the Skillcast Basic Plan is easy. You are already registered for a trial. Select "Purchase" at the top of the screen and select the number of seats you need (you will need a seat for yourself). You can pay using a credit or debit card, which will be processed by Stripe.
2. Can I change the number of seats in my subscription?
   Yes, you can upgrade your subscription to a higher number of seats at any point during your subscription at a pro-rata charge. You can reduce the number of seats at any point too – but this change will take effect from the next renewal date.
3. Can I get monthly or annual subscriptions?
   All subscriptions are on an annual basis. We don't offer monthly subscriptions.
4. Can I get an invoice for the subscription?
   Yes, you will receive your invoice and payment receipt by email. You can also log in to Stripe to download your invoice and receipt after the purchase.
5. How long do I have to wait to assign training after making the payment?
   After your payment has been processed successfully, you will have immediate access to all the e-learning for yourself and your employees. You will need to add their names and email addresses to give them access.
6. How do I purchase more seats?
   Your admin dashboard shows how many seats you currently have available. You can purchase more seats at any point during your subscription, allowing you to add more users to your Portal. You can have a maximum of 50 seats in total.
7. Can I reuse the seats of employees who have left my company?
   Yes, you can free up seats by archiving users who have left your company. You can then assign these seats to others in your company.
8. Can I add more than 50 users to my subscription?
   Skillcast Basic is only available for up to 50 users. If you require more than 50 seats, you will need to upgrade to our Standard Plan. You can get in touch with our Sales team for this via our website.
9. Can I get a refund if I terminate my subscription partway through the year?
   Unfortunately, not. Skillcast Basic subscriptions are for a whole year. If you terminate partway through the year, we will not renew your subscription, but we can't give any refunds.