Payment Services Regulations Course

The Payment Services Regulations (PSRs) 2017 was introduced in 2018 and set the Payment Services Directive 2 (PSD2) in motion. This regulation applies to payment services provided by an establishment in the UK.

PSD2 aims to protect consumers, make payments more secure, promote the development of online mobile payments, encourage lower payment prices and level the playing field for Payment Service Providers (PSPs).

Our Payment Services Regulations Course explains the FCA's regulations that apply to the payment services business in the UK.

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Payment Services Regulations

About this Course

Available as part of our FCA Compliance Library.

Learning Objectives

This course will prepare your employees to:

  • Recognise what services are covered by the PSRs
  • Know the Conduct of business rules under the PSRs
  • Understand the rights and obligations under the PSR rules
  • Identify the rules for handling complaints under PSR

Course outline

Welcome

What are Payment Services Regulations?

- Transition to the PSRs 2017

Payment Systems Regulator

- Exercise: PSR guidance

Scope of the Payment Services Regulations 2017

- Services out of scope of PSR
- Exercise: Scope of PSR

Authorisation and registration of payment institutions

- Exercise: Authorisation of payment institutions

Conduct of Business Rules

- Client scenario: Conduct of Business

Conduct of Business: Information

Information requirements for single payment transactions

Information requirement for framework contracts

Rights & obligations

- Client scenario: Conduct of business
- Client scenario - 2
- Client scenario - 3
- Client scenario - 4
- Client scenario - 5

Interaction with other legislation & regulations

When a customer complains

- Client scenario: Complaints handling

Summary

Affirmation

Assessment

FCA Courses Library

Our FCA Course library of over 60 training modules covers everything from high-level and conduct of business standards to thematic topics, including treating customers fairly.

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FCA Courses Library

Course Specifications

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Structure

Approximately 25-minute long e-learning course followed by a 10-question assessment.

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Audience

Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.

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Design

SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.

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Test-Out

Ability to offer optional test-out, whereby users can choose to skip the course content and complete the learning assignment simply bypassing the assessment.

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Compatibility

All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.

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Tailoring

Fully customisable on Skillcast Portal CMS.

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Translation

Pre-translated versions not available, but all text content can be exported for translation into all languages.

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Localisation

Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.