Payment Services Regulations Course

The Payment Services Regulations (PSRs) 2017 was introduced in 2018 and set the Payment Services Directive 2 (PSD2) in motion. This regulation applies to payment services provided by an establishment in the UK.

PSD2 aims to protect consumers, make payments more secure, promote the development of online mobile payments, encourage lower payment prices and level the playing field for Payment Service Providers (PSPs).

Our Payment Services Regulations Course explains the FCA's regulations that apply to the payment services business in the UK.

About this Course

This SCORM-compatible course is part of our FCA Compliance Library.

The library is available in the Skillcast Standard plan for larger companies or Skillcast Basic plan for those with under 50 learners.

Learning Objectives

This course will prepare your employees to:

Recognise what services are covered by the PSRs
Know the Conduct of business rules under the PSRs
Understand the rights and obligations under the PSR rules
Identify the rules for handling complaints under PSR

Latest Course Updates

Course redesigned with a more modern feel
Full review conducted by an FCA expert
Text & image updates throughout the course

Course outline

Welcome

What do we mean by payments?

- What is a payment account?
- Background to the PSRs
- Transition to the PSRs 2017

Payment Systems Regulator

- Exercise: PSR guidance

Scope of the Payment Services Regulations 2017

- Services out of scope of PSR
- Exercise: Scope of PSR

Authorisation & registration of payment institutions

- Exercise: Authorisation of payment institutions

Conduct of Business Rules

- Client scenario: Conduct of Business

Conduct of Business: Information

Information requirement for single payment transactions

Information requirement for framework contracts

Rights & obligations

Client scenario: Conduct of business

- Client scenario - 2
- Client scenario - 3
- Client scenario - 4
- Client scenario - 5

When a customer complains

- Client scenario: Complaints handling

Interaction with other legislation & regulations

- Future changes

Summary

Affirmation

Assessment

Course Specifications

Structure

Approximately 25-minute long e-learning course followed by a 10-question assessment.

Audience

Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.

Design

SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.

Compatibility

All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.