The Conduct of Business Sourcebook (COBS) applies to financial firms in the UK that deal with client investments. COBS rules cover client communications.
Client communications refer to any document that is likely to be read by a retail client. Included in this is all financial promotions that investment firms send to existing and prospective clients.
Our COBS for Client Communications Course explains the FCA Conduct of Business Rules for communicating with clients in the investment business.
Available as part of our FCA Compliance Library.
This course will prepare you to:
- Exercise: What is financial promotion?
Approximately 20 minutes followed by a 10-question assessment.
Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.
SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via client style sheet.
All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.
Fully customisable on Skillcast Portal CMS.
Pre-translated versions not available, but all text content can be exported for translation into all languages.
Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.