Contract Certainty
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30 Minutes -
For all staff
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UK
Contract certainty means each party knows the exact details of a product at the point of sale, without misunderstandings emerging later. It was developed in response to regulatory concern about the deals now, details later culture in the London market. This 30-minute course covers the regulator's challenge, the industry response and the principles of contract certainty as they apply in practice.
Where terms remain unagreed after inception, the dispute surfaces at claim, which is the worst possible moment for both parties. Contract certainty remains a supervisory expectation rather than a historical exercise, and evidence of compliance is monitored. Training underwriting and broking staff protects the client relationship and keeps your firm's certainty statistics defensible.
What you’ll learn in
this course
- Understand the regulator's challenge over the issue of contract certainty, the industry's reaction and the regulator's response
- Familiarise yourself with the principles of contract certainty within insurance when entering and after entering into the contract
- Be aware of how insurers and brokers must demonstrate their performance
- Understand the requirements in respect of contract changes
Hear from our customers
Feefo Customer Rating ★★★★★ 4.9/5
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