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Contract Certainty

Contract certainty means that each party will know the exact details of a product at the time when it is being sold, without there being any misunderstandings at a later date

It was developed in response to regulatory concerns about the 'deals now – details later' culture of the insurance industry.

This course enables your employees to familiarise themselves with and better understand the principles of contract certainty within insurance.
  • 30 Minutes
  • All staff
  • Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.

Learning objectives

  • Understand the regulator's challenge over the issue of contract certainty, the industry's reaction and the regulator's response
  • Familiarise yourself with the principles of contract certainty within insurance when entering and after entering into the contract
  • Be aware of how insurers and brokers must demonstrate their performance
  • Understand the requirements in respect of contract changes

    What can you expect your employees to learn?

Introduction

The challenge for the regulator

The reaction in the industry

  • What do you think? 

The response of the regulator

Contract certainty principles

Your responsibility

When entering into the contract

What effect does this have?

  •  Scenario 1
  • Scenario 2
  • Scenario 3
  • Scenario 4

Summary

Affirmation

Assessment

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Your questions, answered

Are Skillcast courses SCORM-compliant?

Yes. This means they can be delivered via the Skillcast Portal or any other SCORM-compliant Learning Management System.

What other tools are needed beyond training?

A comprehensive compliance solution often needs more than just training. Alongside e-learning, tools like declarationssurveys, and registers that track compliance tasks are usually essential. Skillcast provides full support to help you set up these additional tools.