Annual training alone won't keep compliance front of mind
Compliance knowledge fades between annual courses, and risks don't wait for the next training cycle. A completed course shows activity, not whether people can spot a phishing email, a money laundering red flag or a conflict of interest when it matters.
Compliance microlearning closes that gap. Each Compliance Bite is a five-minute animated module that focuses on one risk, one behaviour or one decision. It is short enough to fit into the working day and specific enough to change how people act.
Five minutes, one risk, a better decision
Use Skillcast microlearning wherever a short, focused intervention works better than a full course:
- Refreshers: reinforce key messages between annual in-depth training
- Nudge campaigns: schedule regular modules to keep compliance part of everyday conversation
- Targeted training: respond quickly to a new risk, an incident or a change in regulation
- Onboarding: introduce new starters to core compliance topics without overloading them
- Role-specific learning: assign modules for managers, customer-facing teams or specialist functions
Made for the teams that own compliance
- Compliance and legal:
Reinforce critical messages on financial crime, data protection and conduct, and respond to emerging risks without waiting for the next annual cycle. - HR, L&D and training:
Increase engagement with short, visual learning that fits around busy schedules and frontline shifts. Track completion alongside the rest of your compliance programme.
Short modules, specialist expertise
Short doesn't mean simplified. Every module is written and reviewed by compliance specialists, drawing on more than 25 years of experience helping over 1,500 organisations navigate complex compliance challenges.
We use AI to make learning more efficient, personal and engaging, with rigorous human oversight to keep every module accurate and accountable.
Understanding Modern Slavery
Five minutes on the signs that matter. Recognise forced labour and exploitation in operations or supply chains, and report a suspicion properly.
Understanding Bribery
Bribery is rarely a brown envelope. Recognise the subtler forms, from lavish gifts to preferential treatment, and know how to resist them.
Gifts and Hospitality
A gift that looks generous can look very different later. Assess proportionality, record what you accept and stay inside your policy.
Spot a Phishing Attempt
Five minutes that could stop a breach. Check the details in a suspicious email, verify before acting and protect company data.
Abuse of Position
Trust makes this fraud easy and serious. Recognise how a role gets exploited, the legal consequences and how to report it.
Whistleblowing
Reporting wrongdoing protects the organisation as much as the person. How the process works and the protections you can rely on.
Understanding Sanctions
Sanctions restrict who you can do business with, and the lists move. Understand the types, the impact on operations and your part in compliance.
Money Laundering Red Flags
Suspicious transactions look ordinary until you know the pattern. Recognise common red flags and follow the reporting route that applies.
Business Email Compromise
An urgent email from your chief executive may not be from them. Recognise BEC scams and verify before money or data moves.
Speak Up
Most people hesitate before raising a concern. Understand the barriers, why reporting matters and how to do it with confidence.
Understanding Fraud
Fraud is deception with a financial motive. Recognise the common types, understand the damage and know how to report what you see.
Display Screen Equipment
Five minutes to set up your desk properly. Monitor height, keyboard position and the habits that keep strain from becoming injury.
Identity Fraud
Stolen personal data turns into fraud quickly. Recognise the tactics criminals use and protect both customer and personal information.
Slips and Trips
A wet floor causes more harm than most people assume. Spot the hazards, follow the procedures and report what needs fixing.
Manual Handling
Lifting badly once can cause damage that lasts. Safe technique for lifting, carrying, pushing and pulling, in five minutes.
Understanding Conflicts of Interest
Judgement bends before anyone notices. Recognise competing interests, understand where bias creeps in and disclose what needs disclosing.
Foreign Agent Bribery Risk
A real scenario where warning signs were ignored. See how third-party agents create bribery exposure and what due diligence would have caught.
Compliments vs Sexual Harassment
Where does a compliment stop being welcome? Practical guidance on the difference and how to keep workplace interactions professional.
Failing to Disclose Information
Staying silent can be fraud. Real examples of information withheld for advantage, and the legal duty to disclose that applies.
Targets of Sexual Harassment
Sexual harassment affects people differently and anyone can be a target. Recognise it, understand the impact and know how to report it.
Crossing the Line into Sexual Harassment
Harassment often escalates rather than starts. Recognise how words and attention cross the line, and understand consent and boundaries.
Understanding Harassment
Unwanted conduct can violate dignity without anyone intending it. Recognise the forms harassment takes and act on what you see.
Forced Labour Indicators
The ILO lists 11 indicators of forced labour. Learn to recognise them and know the steps to take if you suspect exploitation.
Interacting on Social Media
Online, you represent your employer whether you intend to or not. Engage responsibly and keep confidential information off your feed.
Dealing With Stress at Work
Pressure builds quietly. Recognise the signs in yourself and colleagues, and use techniques that make the load manageable again.
Deepfake Awareness
A convincing voice on a call may not be a person. Recognise deepfake scams and verify audio and video requests before you act.
Horizontal Agreements
Agreements between competitors carry the heaviest penalties in competition law. Recognise what counts and avoid it in ordinary conversation.
The Management of Risk Framework
Risk management in five steps. Identify, assess, mitigate and monitor, and see where your own role fits into the framework.
Understanding Information Security
Security policies work when people follow them. Understand your role in protecting business and customer data from access it should not have.
The Three Stages of Money Laundering
Placement, layering and integration. See how criminals disguise illicit funds and recognise the activity you are required to report.
Common Cyber Threats
Phishing, malware, ransomware and open networks. Recognise the threats most likely to reach your team and the habits that stop them.
Preventing Tipping Off
Saying too much to a customer under investigation is an offence. Handle their questions without breaching anti-money laundering law.
Understanding the GDPR
Five minutes on the principles behind every piece of personal data you touch, and the responsibilities that come with processing it.
Personal Data Breaches
Breaches happen through error as often as attack. Recognise one, understand the risk and follow the reporting route before the clock runs down.
Understanding Sexual Harassment
Unwanted behaviour of a sexual nature has a clear definition. Recognise the verbal, non-verbal and physical forms, and know how to report it.
Understanding Facilitation Payments
A small payment to speed things along is still a bribe. Recognise the demand, understand the legal risk and know how to refuse it.
Data Protection Impact Assessments
Some processing needs checking before it starts. What a DPIA involves, when it is required and how to reduce risk to the people in your data.
Zero Trust Cybersecurity
Zero trust assumes nothing and verifies everything. How authentication, restricted access and continuous monitoring protect company systems.
Bring Your Own Device Security
Personal devices carry company data home. The precautions that keep BYOD convenient without handing attackers an easy route in.
Device Hygiene
Unpatched software is an open door. Simple device habits, from updates to secure authentication, that keep malware off your systems.
Malware
Malware arrives disguised as something useful. Recognise the main types, understand how they spread and know when to call IT.
Ransomware
Ransomware locks the files and starts a clock. Recognise the risk in email and attachments, and follow the steps that limit the damage.
Smishing
A text message is easier to trust than an email, which is the point. Spot smishing attempts and stop before you tap the link.
Spear Phishing
Targeted emails use real details to look convincing. See how spear phishing works and what to check before you respond.
Video Conferencing
Meetings leak more than people realise. Use approved software, control access and keep confidential material off the shared screen.
Vishing
A confident voice on the phone can be the whole attack. Recognise vishing tactics, verify the caller and protect what you know.
Creating Strong Passwords
Weak passwords fall in seconds. Build ones that resist brute force attacks and are still possible to remember.
Multi-factor Authentication
A stolen password should not be enough. How multi-factor authentication works, why it matters and when it should be switched on.
Reacting to Password Breaches
Compromised credentials rarely announce themselves. Spot the warning signs and act quickly to close down access before it is used.
Information Classification
Not all information deserves the same handling. Understand the classification levels, the restrictions on each and how to apply them.
Information Security on the Move
Trains, hotels and airports are where information leaks. Protect your devices and data when working away from the office.
Tailgating and Piggybacking
Holding a door open can undo the access controls. Recognise tailgating and piggybacking, and challenge unauthorised entry politely.
Secure Web Browsing
The web is the most common route into a business. Browse safely, spot the warning signs and avoid the traps most people miss.
Supply Chain Cybersecurity
Your security is only as strong as your suppliers'. Understand the risks that third-party access creates and the checks that reduce them.
Transferring Information Securely
Sending a file is the moment data is most exposed. Encryption, password protection and the transfer methods that keep it safe.
Using Wi-Fi safely
Free Wi-Fi is rarely free of risk. Understand the threats on public networks and the steps that protect your data anywhere you work.
Advising Customers on Cybersecurity
Customers ask staff about scams before they ask anyone else. Understand the risks they face and give advice that builds trust.
CEO Fraud
An urgent request from the top is exactly what attackers imitate. Recognise spoofing tactics and verify before any payment moves.
Guide to Secure Remote Working
Home networks were not built for company data. Practical security steps that protect information when the office is your kitchen.
Think Before You Click
One click is how most malware arrives. Recognise suspicious emails and attachments, and pause long enough to check.
Neurodiversity Awareness
Neurodivergent colleagues often adapt silently. Understand what neurodiversity means and what an inclusive workplace actually provides.
Bribery Offences and Penalties
The Bribery Act creates five offences, including one for failing to prevent. Understand each and the consequences of getting it wrong.
Corrupt Hiring Practices
Offering a job to win business is bribery. Spot the red flags in hiring decisions and keep recruitment fair and defensible.
Controllers and Processors
Who decides and who acts changes the obligations. Understand the difference between controller and processor, and what each must do.
Special Category Data
Sensitive data carries extra conditions. Recognise special category data and handle it with the care the law demands.
GDPR Principle 1
Lawful, fair and transparent sounds obvious until it is tested. Identify your lawful basis and tell people what you do with their data.
GDPR Principle 2
Purpose limitation stops function creep. Collect data for a clear reason and resist quietly using it for something else later.
GDPR Principle 3
Data minimisation is the easiest principle to breach. Collect only what you need and review what you are still holding.
GDPR Principle 4
Inaccurate data leads to poor decisions about real people. Keep records correct, verify what matters and fix errors promptly.
GDPR Principle 5
Data kept indefinitely becomes a liability. Understand retention, the lawful reasons to keep data and when to delete or anonymise it.
GDPR Principle 6
Integrity and confidentiality cover more than IT. Physical and cyber measures that protect personal data from loss, damage and prying.
GDPR Principle 7
Accountability means being able to show your work. Records, safeguards and the governance that proves compliance rather than claims it.
GDPR and Consent
Consent must be freely given and easy to withdraw. Know when it is the right basis and how to capture it so it stands up.
GDPR Lawful Bases for Processing
Six lawful bases, and picking the wrong one causes problems later. Understand each and choose the one that actually fits the processing.
GDPR Legitimate Interests
Legitimate interests gives flexibility and demands balance. When you can rely on it and how to weigh business need against individual rights.
GDPR International Transfers
Data crossing borders needs a lawful route. Adequacy regulations, safeguards and the exceptions that apply when neither is available.
GDPR Individual Rights
People have eight rights over their data and increasingly use them. Know what each one means and what your obligations are in response.
GDPR Subject Access Requests
A SAR can arrive in any form and the clock starts immediately. Recognise one, verify identity and handle the response properly.
Anti-Competitive Agreements
Horizontal and vertical agreements both carry risk. Recognise illegal collusion and know what to do when a conversation turns.
Cartels
Cartels are the most serious breach of competition law. Understand how they form, the damage they do and the behaviours to avoid.
Trade Association Red Flags
Industry events are legitimate until the conversation turns to pricing. Recognise the risks and keep your discussions on the safe side.
Vertical Agreements
Supply chain agreements can restrict competition without meaning to. Recognise the risks in pricing terms and exclusive arrangements.
Online Selling Restrictions
Controlling how retailers sell online has limits. Understand the restrictions competition law prohibits and the ones it permits.
Resale Price Maintenance
Telling a retailer what to charge is illegal. Understand resale price maintenance, the penalties involved and how to avoid it.
Tying and Bundling
Packaging products together is common and sometimes unlawful. Understand where legitimate bundling becomes a competition problem.
Dawn Raids
Regulators arrive without notice and first reactions matter. Who to call, what to say and the actions that would make things worse.
Abuse of Dominant Position
Being dominant is legal; exploiting it is not. Understand market power and the practices that turn strength into an enforcement case.
Risks in the Use of AI
AI is useful until it is confidently wrong. Understand the risks around accuracy, bias, confidentiality and intellectual property.
Direct Discrimination
Direct discrimination can be as simple as an assumption. Recognise it, including by association or perception, and know the protections.
Indirect Discrimination
A neutral policy can still disadvantage a group. Recognise indirect discrimination and test your practices before someone else does.
The Protected Characteristics
Nine characteristics carry legal protection. Know what they are, what equal treatment requires and how to act when you see otherwise.
Victimisation
Punishing someone for raising a complaint is unlawful in itself. Recognise victimisation and understand the steps to take when it happens.
Stereotyping
Stereotypes save time and cost fairness. See how they form, what they do to workplace equality and how to challenge one without a confrontation.
Unconscious Bias
Past experience shapes judgement before you notice. How bias affects decisions and inclusion, and the steps that reduce its influence.
Understanding ESG
Investors now ask ESG questions early. Understand the environmental, social and governance factors and how your own policies measure up.
Identifying Who is Vulnerable
Vulnerability comes from circumstance as much as condition. Recognise who may be at heightened risk and respond to their needs properly.
Screening Employees in Safeguarding Roles
Safeguarding starts at recruitment. Understand DBS checks, how to run them correctly and why compliance matters in every hiring decision.
Terrorist Financing Red Flags
Terrorist funding hides in ordinary transactions. Recognise the suspicious patterns, the high-risk indicators and behaviour worth a second look.
Understanding Terrorist Financing
Funding comes from legitimate sources as well as criminal ones. Understand how terrorist groups raise money and the red flKnowing your customer is more than an identity check. Initial and ongoing due diligence, and when activity needs reporting.ags that follow.
Customer Due Diligence
Knowing your customer is more than an identity check. Initial and ongoing due diligence, and when activity needs reporting.
Enhanced Customer Due Diligence
Some relationships need a closer look. Recognise when enhanced due diligence applies and how to run the deeper checks properly.
Politically Exposed Persons
Influence and access make PEPs higher risk. Identify them, assess the risk sensibly and apply enhanced due diligence without causing offence.
Suspicious Activity Reporting
Suspicion triggers a legal obligation. Understand what must go to your MLRO, how to report it and the cost of staying quiet.
Unexplained Wealth Orders
Assets can be frozen when wealth cannot be explained. How unexplained wealth orders work and why suspicious activity reporting matters.
Customer Fraud
Chargebacks and false complaints add up quickly. Recognise fraudulent customer behaviour and apply the controls that limit the damage.
Supplier Fraud
False invoices and inflated pricing are easy to miss. Recognise supplier fraud, run proper due diligence and protect the payment process.
Authorised Push Payment Fraud
Victims authorise these payments themselves, which is what makes APP fraud work. Recognise impersonation and verify before money leaves.
False Representation
Fraud often begins with a small untruth on a form. Recognise false representation in everyday and corporate settings, and the legal fallout.
Economic Crime and Corporate Transparency Act 2023
The Act widened corporate liability considerably. Understand the failure to prevent fraud offence and what senior managers must now do.
Employee Fraud and Insider Threats
The biggest fraud risk often holds a staff pass. Recognise expense abuse, data misuse and the behaviours that precede larger losses.
Fraud Offences and Penalties
Fraud covers action and omission alike. The offences under the Fraud Act, examples from real cases and the penalties that follow.
Mandatory Leave
Enforced time off is a control, not a perk. See how mandatory leave exposes hidden problems and strengthens your internal controls.
Preventing Corporate Fraud
Fraud committed for the company is still fraud. The main types, the consequences and the measures that detect them early.
The Fraud Triangle
Most fraud is committed by ordinary people under pressure. Motivation, opportunity and rationalisation, and the warning signs each gives off.
10 Essential Office Hygiene Practices
Ten practices that keep a shared workplace healthy, covering desks, kitchens, bathrooms and the habits people forget.
10 Steps to Healthy Working
Ten practical steps for a demanding job. Better posture, lower stress and small changes that protect wellbeing over time.
COSHH
Hazardous substances cause conditions that develop over years. Recognise them, understand the exposure risks and use the right protection.
Electricity
Electrical mistakes are rarely small. Recognise the hazards, spot unsafe practice and take the precautions that prevent shocks and fires.
Fire
Fires need three things and workplaces provide all of them. How fires start, what prevention looks like and what to do in an emergency.
Noise
Hearing damage arrives without pain. Recognise noise hazards, understand the legal limits and use the controls that reduce exposure.
Personal Protective Equipment
PPE is the last line of defence, not the first. Use it correctly, maintain it properly and understand what it cannot protect you from.
Transport
Work driving accounts for a large share of road collisions. Controls for the vehicle, the journey and the driver, in five minutes.
Work Equipment
Tools and machines are safe until maintenance slips. Proper use, inspection and the procedures that prevent injuries.
Working Safely
Most workplace accidents are preventable. A fast pass over fire safety, hazards, working at height, electrical risk and reporting.
Menopause Awareness
Menopause can affect confidence and performance without anyone mentioning it. The workplace impact, legal protections and practical support.
Mental Health at Work
Stress, anxiety and depression drive most work-related ill health. Recognise the signs and use strategies that make a real difference.
New and Expectant Mothers at Work
Pregnancy and return from maternity leave bring legal rights and new risks. The assessments required and the support that should follow.
Understanding Intellectual Property
Ideas become assets once protected. Patents, copyright, trademarks and trade secrets, and how each is used commercially.
Don't Deal with Inside Information
Regulators detect insider dealing more easily than people assume. The legal consequences and how to handle inside information properly.
Understanding Inside Information
Precise, non-public, price-sensitive. Learn to identify inside information and tell lawful disclosure from the kind that ends in prosecution.
Understanding Insider Trading
Inside information demands strict confidentiality. Understand what counts, how insider trading happens and the penalties attached.
Understanding Market Abuse
Market abuse costs investors and invites enforcement. Insider dealing, unlawful disclosure and manipulation, explained in five minutes.
Persons Discharging Managerial Responsibilities
Senior people in listed firms trade under restrictions. Understand PDMR obligations, closed periods and the notifications required.
Unlawful Disclosure of Inside Information
A disclosure in the wrong context is an offence. Know what counts as inside information and when passing it on becomes unlawful.
Right to Work in the UK
Get the check right before the first day. The correct process for checking, recording and verifying right-to-work documents.
Agency Worker Regulations
Agency workers gain rights the longer they stay. What the regulations require, when they apply and who is responsible for what.
Managing Absence
Absence handled badly becomes a grievance. Manage it fairly, support the return and know where the legal lines sit.
Managing Discipline
A weak process undermines a fair decision. How disciplinary matters should run, from investigation through to resolution.
Managing Grievances
Grievances rarely improve with time. Understand the process, handle concerns fairly and reach a resolution people can accept.
Managing Performance
Performance management is continuous, not annual. Assess honestly, improve deliberately and keep the conversation on track.
The Three Characteristics of Harassment
Three characteristics decide whether behaviour counts as harassment. Recognise them, understand the impact and know what to do next.
Minimum Disclosure Rules
Offshore structures and CRS avoidance draw reporting duties. Understand what the disclosure rules require and what must be reported.
Credit Risk
Every unpaid invoice is credit risk. Understand where exposure sits, how checks reduce it and the safeguards that protect cash flow.
Unwanted Behaviour of a Sexual Nature
Intent does not decide whether behaviour is harassment. Recognise the forms it takes, understand the impact and follow your policy.
Categories of Risk
Risk arrives in categories: strategic, operational, financial and more. Learn to identify each and protect the organisation from all of them.
Operational Risk in Banking
Processes, people, systems and external events. How operational risk shows up in banking and what mitigation looks like day to day.
Operational Risk in Insurance
Failures in process or oversight cost insurers more than the incident itself. The common causes and how to manage them.
Operational Risk in Investment Firms
Investment firms lose money to weak processes as often as bad markets. What operational risk is and how to identify it early.
The Three Lines of Defence Model
Risk management works when everyone knows their line. What each of the three owns and how they combine against fraud and financial crime.
The 4D Bystander Intervention Model
Seeing something and doing nothing is the common response. Direct, distract, delay and delegate give bystanders a usable option.
Understanding Tax Evasion
Evasion is illegal, avoidance is not, and the line matters. Recognise the red flags, the legal consequences and how to report a concern.
Protecting Intellectual Property Rights
IP is easy to lose and hard to recover. Protect original work, avoid infringing others and meet the obligations in your contracts.
Failure to Prevent Fraud (FTPF): Types of Fraud
Not every fraud triggers corporate liability. See which types fall under the offence and what prevention looks like in your own role.
Failure to Prevent Fraud (FTPF): Offence
Five minutes on the legal scope of the offence, plus the six principles of fraud prevention your firm is expected to apply.
Failure to Prevent Fraud (FTPF): Scope
The offence does not apply to every organisation. Understand the scope, which companies are caught and what that means in practice.
Failure to Prevent Fraud (FTPF): Prevention
Reasonable procedures are the defence. Learn the six principles of fraud prevention and how to support the controls behind them.
IR35
Contractor status is not a matter of preference. Recognise when IR35 applies, who assesses it and the risk of getting the answer wrong.
Third-Party Harassment
Customers, suppliers and visitors can all cross the line. Employers still owe a duty, and impact matters more than intention.
Visual Impairment
Sight loss is often invisible to colleagues. Understand the barriers created by the environment and the adjustments that remove them.
Understanding Equality
Equality is about the same opportunities, not identical treatment. What that means at work and why culture depends on it.
Understanding Cybersecurity
Human error opens more doors than any exploit. Recognise phishing and business email compromise, and follow the practices that stop them.
AML and CTF for Charities
Charities can inadvertently become vehicles for money laundering and terrorist financing, threatening their integrity and compliance. This training helps people working in the charity sector identify risks, recognise red flags and apply measures to protect the charity from exploitation by criminals and terrorist groups.
Anti-Bribery for Charities
Bribery in the charity sector can take subtle and complex forms, from cash payments to promises of preferential treatment. This training helps people working in the charity sector recognise, prevent and report bribery, ensuring all interactions remain ethical and compliant with anti-bribery laws.
Charity Purposes and Rules
Charities in the UK must operate within their defined purposes as set out in their governing documents, ensuring all activities align with these objectives. This training helps people working in the charity sector understand the importance of adhering to a charity's purpose, identifying activities that may conflict with charity law and the consequences of non-compliance.
Communicating with the Charity Commission
Effective communication with the Charity Commission is essential for compliance, transparency and maintaining public trust. This training helps people working in the charity sector understand when and how to report incidents, submit annual returns and seek guidance.
Data Protection for Charities
Handling personal data is a critical responsibility for charities, governed by data protection laws and essential for maintaining trust. This training helps people working in the charity sector understand how to collect, store and process personal data securely, avoid breaches and comply with data protection regulations.
Gifts and Hospitality for Charities
Gifts and hospitality can pose a risk of actual or perceived bribery in the charity sector. This training helps people working in the charity sector understand how to assess the appropriateness of gifts or hospitality, ensuring transparency, proportionality and compliance with anti-bribery policies.
Making Decisions at a Charity
Charity decision-making must be guided by principles that ensure actions are within the charity's powers, aligned with its purpose and in its best interests. This training helps people working in the charity sector understand how to make informed, responsible decisions, manage conflicts of interest and ensure compliance with laws and regulations.
Managing Charity Finances
Managing charity finances requires spending responsibly, transparently and strictly for the charity's purpose. This training helps people working in the charity sector understand how to safeguard assets, monitor budgets, identify financial risks and ensure compliance with charity law and financial policies.
Managing Conflicts of Interest in a Charity
Conflicts of interest, whether actual or perceived, can harm a charity's decision-making and credibility. This training helps people working in the charity sector recognise, manage and document conflicts of interest to ensure decisions are transparent, ethical and in the charity's best interests.
Political Activity and Campaigning by Charities
Charities in the UK can engage in political activity to support their purpose, provided it remains secondary to their charitable work and complies with legal and ethical guidelines. This training helps people working in the charity sector understand how to align political activity with the charity's purpose, manage risks and maintain neutrality and independence.
Safeguarding for Charities and Trustees
Safeguarding involves protecting people from harm, abuse and neglect. This training equips those working in the charity sector to create safe environments, recognise signs of harm and follow safeguarding policies.
Advanced Food Safety
Food safety hazards can arise at any stage of the food supply chain, from sourcing to sale. This training highlights how maintaining strict food hygiene and traceability helps prevent incidents and protects consumers.
Alcohol Licensing
The sale and supply of alcohol in England and Wales is regulated by licensing laws. This training explains the different types of alcohol licences, their requirements and our responsibilities under the Licensing Act.
Food Allergies and Natasha's Law
Food allergies can be life-threatening and businesses have a legal responsibility to provide clear allergen information. This training explains the requirements under Natasha’s Law, including how to label ingredients and manage food allergens safely.
Food Safety
Food safety is vital to ensure that what we eat is safe, of good quality and correctly labelled. This training highlights key food safety principles, such as ensuring proper cleaning, avoiding cross-contamination, adhering to correct cooking temperatures and refrigeration guidelines and checking expiry dates.
Food Waste
Food waste can occur at every stage of food handling, from storage and preparation to service. This training explores why food is wasted, how to manage it effectively and what steps you can take to support legal compliance and environmental sustainability.
GDPR Awareness for Hospitality
Protecting customer data is essential in the hospitality sector, from making reservations to processing payments. This training highlights General Data Protection Regulation principles, the responsibilities involved in handling personal information and the rights individuals have over their data.
HACCP Awareness
Food safety hazards can occur at any stage, from food production to sale, and may involve biological, chemical or physical risks. This training outlines how to identify and manage these hazards using Hazard Analysis and Critical Control Point principles to ensure a safe and hygienic environment.
Personal Hygiene
Personal hygiene is critical to maintaining food safety and preventing contamination. This training explores the best hygiene practices for those preparing or serving food.
Pest and Waste Control
Pests can pose serious risks to food safety, damage premises and harm reputations. This training explores practical prevention measures and procedures to follow when pests are detected.
Safeguarding Vulnerable Customers
In hospitality, recognising and responding to vulnerable individuals is a vital responsibility. This training provides guidance on identifying signs of vulnerability and appropriate steps to protect at-risk customers and colleagues.
Sexual Harassment in Hospitality
Sexual harassment can occur in various forms, often creating a hostile or intimidating environment. This training explores how to identify, respond to and report sexual harassment in the hospitality sector.
The Tipping Act
Tips, gratuities and service charges are common in the hospitality industry and serve as a reward for good service. This training outlines the legal requirements for distributing these payments fairly and transparently.
Venue Licensing
Martyn’s Law requires public venues and events to implement security measures to reduce the risk of terrorism and protect people from harm. This training explains the legal requirements for different venue sizes, how to assess risks and the necessary steps to improve security and emergency response.
See how NORD/LB used bite-sized training to support its compliance training
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