The Insurance Conduct of Business Sourcebook (ICOBS) for Providing Information and Advising applies to insurance intermediaries. The FCA requires intermediaries to provide clear and accurate information to customers.
This information needs to be sent to customers before the conclusion of any contract, and it must include a status disclosure and the scope of the service they are offering.
Our ICOBS for Providing Information and Advising Course explains the FCA's rules related to providing information and advising customers in the insurance sector.
Available as part of our FCA and Insurance Course Library.
This course will prepare your employees to:
- Means of communication
- Client scenario - 2
- Client scenario - 3
- Client scenario - 4
Approximately 20-minute long e-learning course followed by a 10-question assessment.
Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.
SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.
All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.
Fully customisable on Skillcast Portal CMS.
Pre-translated versions not available, but all text content can be exported for translation into all languages.
Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.