Responsible Use of Social Media Course

Social media allows employees to engage, network and communicate with their colleagues and externally with customers, suppliers and partners.

But because much social media content constitutes personal data, it is protected by the General Data Protection Regulation (GDPR).

Our Responsible Use of Social Media Course will help your employees understand how to use social media safely and responsibly, use personal data appropriately and protect data in line with the GDPR.

Start a Free Trial

Chevron Skillcast chevron graphic
Responsible Use of Social Media Course

About this Course

Versions available as part of our Compliance Essentials and GDPR Course Libraries.

Learning Objectives

This course will prepare your employees to:

  • Understand the impact of GDPR in the world of social media
  • Know the risks and benefits of placing personal data on social media
  • Use social media safely and professionally
  • Explain and comply with your company's Social Media Policy
  • Understand how company policies on the use of social media link to data protection policies

New in 2021

Full design review conducted by a social media expert.

  • Text & image updates throughout the course
  • Examples of new social platforms added
  • New pages, activities and scenarios
  • 2 new illustrative stories added
  • Updated scenarios & learning activities
  • New 30-question post-course assessment

Course Contents


What is Safeguarding Personal Data on Social Media?

Should You Use Social Media?

Getting Started

- You make the call: Account types

Your Profile

- You make the call: Tweet or don't tweet?

Joining Discussions

- Question 1: Responding to hostile messages
- Question 2: Legal matters
- Question 3: Call centre
- Question 4: Responding to blog comments

Exercise Caution When Exposing Personal Information

Exposing Personal Information?

Researching Social Media for Recruitment

Engaging with Clients Over Social Media

Social Engineering


Protecting Your Information

Constantly Check Your Account's Privacy Settings

Previewing Your Profile



Try our courses for free...

Compliance Essentials Library is our best-selling comprehensive corporate training solution.

100+ e-learning and microlearning courses that help companies from SMEs to multinationals achieve compliance success.

Start a Free Trial

Chevron Skillcast chevron graphic
Compliance Essentials

Course Specifications



Approximately 30-minute long e-learning course followed by a 10-question assessment.



Suitable for all staff - includes examples and interactivities designed for staff at all levels and best practice do's and don'ts for managers. No previous knowledge or experience is required.



SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.



Ability to offer optional test-out, whereby users can choose to skip the course content and complete the learning assignment simply by passing the assessment.



Supplementary four-minute iExpress interactive video provided to create awareness and interest about the topic.



All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.



Fully customisable on Skillcast Portal CMS.



Pre-translated versions not available, but all text content can be exported for translation into all languages.



Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.