Responsible Use of Social Media Course

Social media allows employees to engage, network, and communicate with their colleagues externally with customers, suppliers and partners.

However, most social media content constitutes personal data, so it is important to use social media platforms responsibly.

Our Responsible Use of Social Media Course will help your employees understand how to use social media safely and responsibly, use personal data appropriately and protect data according to the GDPR.

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Responsible Use of Social Media Course

About this Course

Available as part of our Compliance Essentials Library.

Learning Objectives

This course will prepare your employees to:

  • Recognise the benefits and risks of using social media
  • Use social media safely and professionally
  • Take appropriate action to comply with our Company's Social Media Policy

New in 2021

Full design review conducted by a social media expert.

  • Text & image updates throughout the course
  • Examples of new social platforms added
  • New pages, activities and scenarios
  • 2 new illustrative stories added
  • Updated scenarios & learning activities
  • New 30-question post-course assessment

Course Contents

Introduction

What is responsible use of social media?

- You decide: Carla
- You decide: Mehmed
- You decide: Laura
- You decide: Katie
- Consequences: In the news...

Should you use social media?

- Getting started
- You decide: Account types

Social media profile

- You decide: Tweet or don't tweet?

Joining discussions

- Question 1: Responding to hostile messages
- Question 2: Legal matters
- Question 3: Call centre
- Question 4: Responding to blog comments

Exercise caution when exposing personal information

Social Engineering

- LinkedIn alert

Protecting your reputation

- Constantly checking your account's privacy settings

Summary

Affirmation

Assessment

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Compliance Essentials

Course Specifications

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Structure

Approximately 30-minute long e-learning course followed by a 10-question assessment.

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Audience

Suitable for all staff - includes examples and interactivities designed for staff at all levels and best practice do's and don'ts for managers. No previous knowledge or experience is required.

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Design

SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.

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Test-Out

Ability to offer optional test-out, whereby users can choose to skip the course content and complete the learning assignment simply by passing the assessment.

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Microlearning

Supplementary four-minute iExpress interactive video provided to create awareness and interest about the topic.

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Compatibility

All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.

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Tailoring

Fully customisable on Skillcast Portal CMS.

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Translation

Pre-translated versions not available, but all text content can be exported for translation into all languages.

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Localisation

Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.