Social media allows employees to engage, network and communicate with their colleagues and externally with customers, suppliers and partners.
But because much social media content constitutes personal data, it is protected by the General Data Protection Regulation (GDPR).
Our Responsible Use of Social Media Course will help your employees understand how to use social media safely and responsibly, use personal data appropriately and protect data in line with the GDPR.
Versions available as part of our Compliance Essentials and GDPR Course Libraries.
This course will prepare your employees to:
- You make the call: Account types
- You make the call: Tweet or don't tweet?
- Question 1: Responding to hostile messages
- Question 2: Legal matters
- Question 3: Call centre
- Question 4: Responding to blog comments
Approximately 30-minute long e-learning course followed by a 10-question assessment.
Suitable for all staff - includes examples and interactivities designed for staff at all levels and best practice do's and don'ts for managers. No previous knowledge or experience is required.
SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.
Ability to offer optional test-out, whereby users can choose to skip the course content and complete the learning assignment simply by passing the assessment.
Supplementary four-minute iExpress interactive video provided to create awareness and interest about the topic.
All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.
Fully customisable on Skillcast Portal CMS.
Pre-translated versions not available, but all text content can be exported for translation into all languages.
Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.