Responsible Use of Social Media
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30 Minutes -
For all staff
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UK
Social media connects employees with colleagues, customers, suppliers and partners, but most content on these platforms is personal data and needs handling accordingly. This 30-minute course helps staff recognise the benefits and risks, use platforms safely and professionally, and comply with the company's social media policy.
The line between a personal account and a professional identity has effectively disappeared, and a post made privately can become a regulatory matter within hours. Financial promotions rules also reach social content in ways staff rarely anticipate. Clear training protects both the individual and the organisation, and is considerably easier than managing the aftermath of a post that should never have been made.
What you’ll learn in
this course
- Recognise the benefits and risks of using social media
- Use social media safely and professionally
- Take appropriate action to comply with your Company's Social Media Policy
Hear from our customers
Feefo Customer Rating ★★★★★ 4.9/5
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Safeguarding the Vulnerable
Safeguarding failures are rarely about people who did not care. They happen because someone noticed something, was unsure, and said nothing. This course removes that hesitation by making the threshold for raising a concern explicit. For firms serving customers in vulnerable circumstances, it also supports the Consumer Duty expectation that vulnerability is identified and acted on rather than recorded.
