Working from Home Compliance & Training Roadmap

Posted by

Vivek Dodd

on 01 Apr 2020

3-step Compliance & Training Roadmap for Working From Home

Working from home presents specific challenges to maintaining regulatory compliance. Which is why your senior managers and compliance officers will need a resilient, scalable plan.

Our 3-step road map for compliance training and assessment will help to put your homeworking environment on a much stronger footing.

Why do employees work from home?

There can be a number of reasons why employees need, want or are compelled to work from home. In the UK, after 26 weeks' continuous service, all employees have the legal right to request flexible working which includes the opportunity to work from home. But, beyond that, there are times when a business may need employees to work virtually or from home - for example:

  • Physical disruptions: Including office moves, lack of desk space, extreme weather events and/or power failures
  • Financial motivations: Such as hot-desking to reduce costs or when entering new markets
  • Talent management: When sourcing top talent from around the world to address skills shortages or forming global teams to service customers in different locations
  • Government policy: Risks to health (e.g. coronavirus) or even life itself (e.g. terrorist threats).

Even companies that have embedded remote-working into their business model need to onboard new staff and maintain regulatory compliance. For those that have not, large numbers of employees suddenly working from home creates both a legal and logistical challenge which must be managed properly to mitigate risk.

Step 1: 10-minute training module for all staff

Start by asking all staff at your firm to take a 10-minute e-learning module on Working From Home to educate and engage with them on their responsibilities, especially in relation to health and safety, data protection, information security and general compliance issues, as well as the support available to them to overcome the challenges of home working.

Access this training module for free of charge by selecting the button below

Free WFH E-learning Module

Contact us directly if you'd like to customise this training and roll it out to your staff.

Step 2: 15-minute training module for managers

Ask your managers to complete a further 15-minute module on managing homeworkers that explains the legal obligations that firms have to their staff who are working from home and prepares managers to support, motivate and get the most out of those working from home.

You can access a public version of this module free of charge via the button below

Free Managing Homeworkers E-learning

Contact us directly if you'd like to customise this training and roll it out to your staff.

Step 3: Self-assessment to manage risk of working from home

This is an optional step meant for employers who want to go further than the training and get all their employees to go through issues related to Display Screen Equipment (DSE), slips and trips, fire and electrical safety, first aid, lone working, confidentiality and data protection etc in their homeworking environment. This supports compliance under the DSE Regulations 1992 (as amended in 2002) and The Management of Health and Safety at Work Regulations 1998.

Working from Home Self Assessment

Skillcast also offers an online self-assessment that all employees can fill out in relation to their homeworking environment, DSE, well-being and safety. This can be customised to cover the issues relevant to your business. If an employee flags up an issue, they are questioned further and provided with automated resolutions. In case such a resolution is not possible, an alert gets generated for the designated manager(s) to deal with.

Our compliance training aids can help your planning

We have created some free resources to help you maintain continuity for your business as a whole and in respect of your compliance obligations.

And our experts have provided some best practice tips

Check out these blogs for useful insights for your employees, wherever they are located:

Our homeworking content stems from official guidance...

All of our training aids and advice are based on the guidelines and recommendations provided by officially-recognised bodies including:

And here are the regulatory & legal sources...

  • Health and Safety at Work, etc. Act (HSWA) 1974
    Obligations to protect the health, safety and welfare of employees working from home the same as employees who are based on-site
  • Health and Safety (Display Screen Equipment) Regulations 1992 – as amended in 2002
    Obligation to assess and minimise the risks for employees who habitually use DSE
  • The Health and Safety (First Aid) Regulations 1981
    Obligation to provide adequate first aid provision
  • Electricity at Work Regulations 1989
    Obligation to maintain electrical equipment provided for work purposes in a safe condition (domestic electrical supply, items and sockets are the responsibility of the employee)
  • Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR)
    Obligation to obtain information from homeworkers on any accidents, work-related ill health, incidents and near-misses and report them to the authorities
  • Provision and Use of Work Equipment Regulations 1998
    Obligation to control risks to health and safety from all work equipment that homeworkers use
  • Working Time Regulations 1998
    Our obligation to ensure employees do not work more than 48 hours a week (less for under 18s), unless they have opted out
  • The Management of Health and Safety at Work Regulations (1999)
    Obligation to conduct a risk assessment of the work activities carried out by homeworkers
  • Equality Act 2010
    Obligation to ensure equality and prevent discrimination on the grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity, and also prevent bullying and harassment
  • Data Protection Act 2018
    Obligation to protect personal data and uphold the rights of individual data subjects
  • Other regulations
    Obligation to ensure that the employees comply with a wide range of laws covering bribery, anti-money laundering, modern slavery, facilitation of tax evasion, and so on

Looking for more compliance insights?

If you'd like to stay up to date with best practices, industry insights and key trends across regulatory compliance, digital learning, EdTech and RegTech news subscribe to Skillcast Compliance Bulletin.

To help you navigate the compliance landscape we have collated searchable glossaries of key terms and definitions across complex topics including GDPR, Equality, Financial Crime and SMCR. We also track the biggest compliance fines, explaining what drives them and how to avoid them.

You can follow our ongoing YouGov research into compliance issues, attitudes and risk perceptions in the UK workplace through our Compliance Insights blogs.

Last but not least, we have 60+ free compliance training aids, including assessments, best practice guides, checklists, desk-aids, eBooks, games, handouts, posters, training presentations and even e-learning modules!

If you've any questions or concerns about compliance or e-learning, please get in touch.

We are happy to help!

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