FAQs
Here we have answers to some key questions frequently asked by compliance and learning professionals.
If you have a question about our LMS, RegTech tools or courses that is not covered here, please get in touch.
Equality Glossary
Key terms and definitions relating to equality, diversity, inclusion and accessibility.
Financial Crime Glossary
Key terms and definitions relating to financial crime to help you to comply with legislation.
GDPR Glossary
Key terms and definitions relating to data protection compliance under the GDPR and DPA 2018.
SMCR Glossary
Understand the who, what, when and how of the Senior Managers & Certification Regime.
How can we help?
We regularly review the questions here and add more answers. Please let us know if we have missed anything!
Can I try out Skillcast LMS & courses for free before subscribing?
Answer
Yes. Just fill in our short form.
We will be in touch to confirm which content you'd like to be able to access. If more than one person needs access don't worry we can coordinate that too. No credit card needed.
Can I see the full functionality of the LMS, RegTech tools and reporting?
Answer
Yes, just book a personal demonstration.
A free trial only allows you to access course content. So if you would like to see the full functionality please book a demonstration at a time and date convenient for you.
Can I access any free compliance training aids?
Answer
Yes. We have over 60 free training aids.
They cover every key compliance topic. Choose from best practice guides, checklists, desk-aids, eBooks, posters, training slides and even e-learning modules.
I am looking for a compliance solution how can I ask a question?
Answer
Just use our simple contact form.
If you have questions about pricing, compatibility, off-the-shelf courses or creating bespoke solutions please complete our form and we will be in touch soon.
I am a customer, how can I ask for some support?
Answer
Just click the button below.
If you need to add users, access to more courses, new tools or have a functionality query please click on the button to email us and we will be in touch soon.
Are Skillcast Compliance LMS & courses SCORM compliant?
Answer
Yes. Our LMS and Courses are compliant.
Because they are SCORM compliant they are interoperable with other third-party SCORM compliant courses and LMS.
Can I create my own content on the Skillcast system? Can I update it?
Answer
Yes, you can author and edit content.
It's also possible for you to draw upon Skillcast content that you have a subscription to create your own custom modules.
Do Skillcast tools & content work on both mobile & desktop?
Answer
Yes. They are built for all devices and OS.
However, we take a mobile-first approach, which ensures that our CX and UX are as good on mobiles as desktops.
Is there a limit to how many courses a learner can access each year?
Answer
Access within each library is unlimited.
If you have subscribed to a library, that gives each learner unlimited access to all the courses in that library.
Can I customise content for my company? At what cost?
Answer
Yes. At no cost.
All our course content can be customised by subscribers at no cost. We just need to give you some guidance before you start.
Does my organisation retain ownership of our content?
Answer
Yes.
Our contracts respect customer ownership of intellectual property.
Are there minimum system requirements? Do I need Flash?
Answer
Yes. Just a browser, no flash.
Our Compliance LMS and courses only require a browser (IE 8+, Chrome, Safari or Firefox) on any device with any operating system (including iOS and Android). None of our systems requires Flash.