Unconscious Bias
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20 Minutes -
For all staff
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Global
Unconscious bias is the tendency to perceive and react to people or events in a particular way when making quick decisions or assessments. This 20-minute global course helps staff understand the impact bias has at work, become more self-aware by identifying their own biases, and take practical steps to address them in the decisions they make about colleagues and customers.
Bias takes different forms in different markets, shaped by local histories and demographics, but the mechanism is identical everywhere. International teams also add distance and language to the mix, which amplifies the effect. A shared global course gives dispersed colleagues a common frame for a conversation that is otherwise difficult to have across cultures.
What you’ll learn in
this course
- Recognise what unconscious bias is and the potential consequences of it
- Be more self-aware by identifying your own unconscious biases
- Take steps to address your own unconscious biases
- Challenge others and speak up if you witness unconscious bias
Hear from our customers
Feefo Customer Rating ★★★★★ 4.9/5
Create a diverse, equal working environment to boost retention and ensure fair treatment for all
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Equality and Diversity E-learning Course
Discrimination claims usually begin with something that felt minor at the time: a comment, an assumption, a decision explained badly. Staff who understand the categories recognise the risk earlier and challenge it sooner. A short, workforce-wide course establishes the shared standard that everything else in your equality programme depends on, and gives managers a common reference for the conversations that prevent escalation.
