Unconscious Bias
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20 Minutes
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For all staff
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UK
Unconscious bias is the tendency to perceive people or events in a particular way when making quick decisions or assessments, and it can shape how colleagues are treated in ways that become discriminatory. This 20-minute course helps staff recognise what unconscious bias is and its potential consequences, identify their own hidden biases, and take practical steps to address them.
Bias operates fastest where decisions are made quickly and with limited information, which describes most workplace interactions. Awareness alone changes little; the useful part is knowing which decisions to slow down. Delivering this across the whole workforce, rather than to managers alone, addresses the everyday interactions that determine whether people feel able to contribute.