Identity Theft Training Course

Identity theft involves criminals obtaining and misusing someone's personal data to commit fraud. It can happen to anyone, including your employees, suppliers and customers.

This type of fraud makes up most of all fraud recorded on the National Fraud Database. One of the main reasons for this is the availability of large quantities of personal details online.

Our Identify Theft Training Course will help your employees prevent this crime by understanding how it works and what to do if they spot the tell-tale signs.

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Identity Theft Training Course

About this Course

Available as part of our Compliance Essentials Library.

Learning Objectives

This course will prepare your employees to:

  • Explain identity theft and its consequences
  • Understand identity-theft risks and red flags
  • Recognise the signs of identity theft
  • Know how to proceed if you suspect identity theft

Latest Course Updates

  • Full design review by an identity theft expert
  • Text & image updates throughout the course
  • Information & statistics updated in line with Fraudscape 2020 report
  • New pages, activities & scenarios
  • Four illustrative news stories added
  • Updated scenarios & learning activities
  • New post-course assessment

Course Outline


What is identity theft?

- Types of identity crime

How identity theft occurs

- Identity crime: A real threat

Best practice for preventing identity theft

- You make the call: Could it be identity theft?

Scenario: A customer calls

- Scenario: The caller dupes Kate
- Increase in cases of identity theft
- Scenario: After the theft
- Scenario: Account takeover
- Scenario: The debit card

Reporting & whistleblowing




Course Specifications



Approximately 20-minute long e-learning course followed by a 10-question assessment.



Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.



SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.



All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.



Fully customisable on Skillcast Portal CMS.



Pre-translated versions not available, but all text content can be exported for translation into all languages.



Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.

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