Identity Theft Training Course

Identity theft involves criminals obtain and misusing someone's personal data commit fraud. It can happen to anyone, including your employees, suppliers and customers.

Our Identify Theft Training Course will help your employees prevent this crime by understanding how it works and what to do if they spot the tell-tale signs.

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Identity Theft Training Course

About this Course

Available as part of our Compliance Essentials Course Library. 

Learning Objectives

This course will prepare your employees to:

  • Understand identity theft and its consequences
  • Identify the risks and red flags for identity theft
  • Spot the signs of identity theft
  • Know how to proceed if they suspect identity theft

New in 2021

  • Full design review by an identity theft expert
  • Text & image updates throughout the course
  • Information & statistics updated in line with Fraudscape 2020 report
  • New pages, activities & scenarios
  • Four illustrative news stories added
  • Updated scenarios & learning activities
  • New post-course assessment

Course Outline

Introduction

What is Identify Theft

- Types of identity theft

How Identity Theft Works

Best Practice for Preventing Identity Theft

- You make the call: Could it be identity theft?
- Scenario: A customer calls
- Scenario: Caller dupes employee to give information

Increase in Cases of Identity Theft

- Scenario: After the theft
- Scenario: Account takeover
- Scenario: The debit card

Reporting & Whistleblowing

Summary

Affirmation

Assessment

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Compliance Essentials

Course Specifications

Structure

Structure

Approximately 20-minute long e-learning course followed by a 10-question assessment.

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Audience

Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.

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Design

SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.

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Test-out

Ability to offer optional test-out, whereby users can choose to skip the course content and complete the learning assignment simply by passing the assessment.

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Compatibility

All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.

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Tailoring

Fully customisable on Skillcast Portal CMS.

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Translation

Pre-translated versions not available, but all text content can be exported for translation into all languages.

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Localisation

Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.