Identity theft involves criminals obtain and misusing someone's personal data commit fraud. It can happen to anyone, including your employees, suppliers and customers.
Our Identify Theft Training Course will help your employees prevent this crime by understanding how it works and what to do if they spot the tell-tale signs.
Available as part of our Compliance Essentials Course Library.
This course will prepare your employees to:
- Types of identity theft
- You make the call: Could it be identity theft?
- Scenario: A customer calls
- Scenario: Caller dupes employee to give information
- Scenario: After the theft
- Scenario: Account takeover
- Scenario: The debit card
Approximately 20-minute long e-learning course followed by a 10-question assessment.
Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.
SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.
Ability to offer optional test-out, whereby users can choose to skip the course content and complete the learning assignment simply by passing the assessment.
All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.
Fully customisable on Skillcast Portal CMS.
Pre-translated versions not available, but all text content can be exported for translation into all languages.
Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.