Information Barriers in Insurance Training Course

An information barrier can prevent the exchange of information between and among certain individuals or groups of individuals.

The three primary reasons for using information barriers include; preventing and detecting market abuse, managing conflicts of interest and meeting clients' expertise.

This course will educate your employees on what Information Barriers are, the different kinds of Information Barriers that exist in the insurance sector, and what laws and regulations they should follow to ensure compliance.

Information Barriers in Insurance Training Course

About this Course

Available as part of our Insurance Course Library.

Learning Objectives

This course will prepare your employees to:

Understand what information barriers are.
Identify the laws and regulations driving the need for Information Barriers
Examine the difference between public and private-side information in a firm
Recognise what conflicts can arise due to the flow of information in an insurance company
Know how information barriers work to control the flow of information
Explain how violations of Information Walls are handled

Course Outline

Introduction

The laws and regulations driving information barriers

What are Information Barriers?

Information Flow

Monitoring the Flow of Information

Information Barriers

How are Information Barriers Structured?

- How are Information Barriers Maintained?

Other Purposes

Defining Confidential Information

- Exercise: What is Confidential Information?

Confidential Information

Exceptions

Resolution

Confidential Information Can Affect Anyone

- Examples: How You Could Receive Confidential Information

Misuse of Confidential Information

- Case Study: An assistant Company Secretary
- Case Study: A Marketing Analyst
- Case Study: An Insurance Group Salesperson

Resolution: How to Avoid Perceived Improprieties

Your Responsibilities

- Case Study: Careless Sharing
- Gina Speaks With Her Friend
- You decide: Is It Appropriate?

Wall Crossings

- Situations That Warrant Wall Crossings
- Situations That Do Not Warrant Wall Crossings
- What Should You Do?

Inadvertent Wall Crossings

- Case Study: Wu's Information
- What Should Wu Do?
- The Situation Evolves...

Sharon's Mistake

Summary

Affirmation

Assessment

Course Specifications

Structure

Approximately 30-minute long e-learning course followed by a 10-question assessment.

Audience

Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.

Design

SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.

Compatibility

All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.