The Banking Conduct of Business Sourcebook (BCOBS) applies to all firms accepting deposits from banking customers in the UK. BCOBS rules cover distance marketing and distance banking accounts.
Distance banking refers to customers who operate via the telephone or the Internet. Distance marketing covers interactions with both customers in the UK or from the UK.
Our BCOBS for Distance Communications Training Course explains FCA Conduct of Business Rules for retail banking businesses using distance communications.
Available as part of our FCA Compliance Library.
This course will prepare you to:
- Client scenario: Distance contract
- Placing and receipt of orders
Approximately 15 minutes followed by a 5-question assessment.
Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.
SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via client style sheet.
Ability to offer optional test-out, whereby users can choose to skip the course content and complete the learning assignment by simply passing the assessment
All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.
Fully customisable on Skillcast Portal CMS.
Pre-translated versions not available, but all text content can be exported for translation into all languages.
Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.